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Hotel overview
Property information
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Hotel details
General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
4223 reviews-
The Grand experience
The hotel is right on the beach, ocean is beautiful and warm. The people are great. The food was great. Hotel wasn’t overly crowded
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GRAND PARK ROYAL PUERTA VALLARTA - NOT SECURE
We were not happy with the Grand Park Royal Hotel in Puerta Vallarta. The room had an inoperable deadbolt and the road noise was incredibly loud for being on the 10th floor. We had to put a towel at the base of the door to deaden the sound. We had to get Maintenance to fix the deadbolt after arguing with them, but even with the fixed deadbolt, anyone with a passkey could enter the room. Not very secure. The hotel beachfront is in a calm bay with pleasant water clarity and warmth (warmer than the pools). The two pools are oddly shaped with limited access in and out of the pools. No hot tub. The swim-up bar and snack bar were convenient. The hotel is far from the airport and downtown area which can be good and bad depending on your preferences.
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worst experience ever
bad its not worthed , too many bad things that its hard to start from,bad food taste terrible, food from the buffet was always cold, lack of waiters in the pool area, towels and sheets in the room were never change, and a lot off another things that i already wrote down above
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great place
I loved staying in this hotel the room was very comfortable, the food was great and the beach area very clean and beautiful.
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Stay at the grand
Had a great time if it weren't for the sheet incident. The employees were great and extremely helpful.