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Hotel overview
minutes from Puerto Vallarta International Airport, so you will be sure to arrive quickly at your hassle-free destination. Take a stroll on the world
famous El Malecón, explore the history of Old Town Vallarta, savor authentic Mexican cuisine, or simply sit back and enjoy the scenery.
Location
Puerto VallartaProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
6799 reviews
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Dec 01, 2024Amazing Hospitality
Martin y Ismael son muy amables and provided amazing service. Every staff member was respectful and took good care of us. We felt welcomed and at home. We were more than happy with our stay and definitely will be re-visiting in the near future.
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Dec 01, 2024
Amazing
Customer service was amazing, very kind and helpful Ismael, Oscar, and Martin. They helped us very much throughout our stay here at Sunscape. They were very quick getting us a taxi and telling us places to visit. Hoping to come back soon with family and to see our 3 hotel helpers again.
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Nov 28, 2024Holiday
lack of sunbeds on the beach smelly water in the pool slow service at the bars no all-inclusive identification (bracelet), permanent announcement of room number everywhere slow and unwilling staff at breakfast, no small spoons for tea or compote if the hotel takes 1 star off, it is appropriate
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Nov 27, 2024
Best Vacation!
We had the most amazing stay. Our room was clean and serviced daily. The staff was helpful, friendly, and always had a smile. The food selection for every meal was excellent with a great variety and was delicious! Special shout out for the staff at the World Cafe - you are the best! Evening entertainment was fun. Would strongly recommend this resort.
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Nov 25, 2024Real Mexican feel and great staff!
Really fun place for a young family! The pool is great and wasn't too busy, the kids park offered hours of enjoyment for my young family but the staff really made the trip for us - especially Ritchi! Always coming over to invite us to play beach volleyball or teach the kids Spanish or a round of mini golf.