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Hotel overview
minutes from Puerto Vallarta International Airport, so you will be sure to arrive quickly at your hassle-free destination. Take a stroll on the world
famous El Malecón, explore the history of Old Town Vallarta, savor authentic Mexican cuisine, or simply sit back and enjoy the scenery.
- 10 minutes by car to the Marina Vallarta area with dining, shopping and entertainment, the Marina Vallarta Golf Club, and the main pier.
Location
Puerto VallartaProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
7277 reviews
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Jun 30, 2025Great experience
Anahí and David were so fun during the cooking class. It was informative and entertaining! I learned so much and the food was delicious. We made ceviche in a new style using three unique ingredients that aren’t typical in this type of cuisine but the results were delicious!
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Jun 30, 2025mixed or "fixed" reviews
There are mixed reviews here. I question how valid most of them are. Mostly a single spanish first name, poor english, and focus on complimenting staff.My guess these are employees
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Jun 27, 2025
Previous members
Will NOT go back. I was a previous member of the resort. This was my second time there. It changed a lot. First, check in is bad. Takes for ever. Second, Elevators are HORRIBLE. They do not work. Be ready to take the stairs. Main restaurant does not work. Big lines at peak hrs at the other 2 restaurants. Lobby leaks water. There’s bunch of towels on the floor. No AC at the tikki taco restaurant, and it gets very hot inside. Checkout is another issue. Make sure you take your card key with you to check out, OR they’ll try to charge you $10 dollars/card. At night people blasting music inside their rooms. This is just a summary. Resort is poorly managed. House keeping staff, bar and restaurant are very nice. Management is horrible. Place is declining rapidly. Next time, I’ll take my family to another resort. I don’t mind spending more to have a great time.
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Jun 24, 2025Family oriented resort
A great place for families, there were events that were catered more for kids. Our rooms had a few things that needed fixing, it seems some of the rooms haven’t been detailed in a while. Service was pretty good, all of the staff were nice and helpful. The food wasn’t great but was decent considering they were buffets. Overall it’s a good place to go if you want an mid-range resort with lots of activities for kids.
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Jun 17, 2025Would not come back
The bathroom in our room was not very clean, we saw mold and weird stains, and the resort services seemed a little chaotic. The food wasn't our favorite, and a lot of the amenities were shut down while we were there.