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Hotel overview
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Location
Las Vegas - StripProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals, this will place a hold on your funds. If you don’t provide a credit/debit card, a cash deposit is required upon check-in for incidentals.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out for guests from all origins.
The daily resort fee includes the following services:
•In-Room Wireless Internet Access
•Fitness Center Access (if applicable)
•Local & 800 Phone Calls
•Additional Inclusions
• Dogs are the only animal allowed.
• There is a mandatory dog friendly fee of [$100.00 per night, per dog] for rooms and [$150.00 per night, per dog] for suites. These fees will be applied to your folio and payable directly to the hotel at time of checkout.
• Up to two dogs are allowed, with a maximum combined weight of less than 100 pounds.
• A second dog fee will be charged at check-in if bringing two dogs.
• Due to health code regulations, dogs (except for service dogs) are not allowed in public areas including, but not limited to: any food and beverage outlets, the Spa, or pool areas, except as passing through.
• Dogs are permitted in hotel rooms, suites, and the designated outdoor locations.
Ratings & reviews
TripAdvisor traveler rating
23476 reviews
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Apr 18, 2025Excellent time at Mandalay Bay.
Mobile check in and check out worked great. All staff I came in contact with were very friendly and helpful. VVroom was very clean and in very good shape. Very much enjoyed my stay. This was my second stay in last three years at Mandalay >Bay and it is of my favorite Las Vegas resorts.
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Apr 18, 2025Family fun, check in not so much!
Beds are comfortable, beach/pool is nice, lots of dining options however the check in process was a mess. They will try to upgrade you to the W tower if they overbooked Mandalay Bay, the rooms are amazing but pretty far from everything inside the resort however it is closer to the tram to Luxor and Excalibur. Overall we enjoyed our stay but will stay more mid-strip next time.
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Apr 18, 2025Unpleasant start to vacation
I’ve been very much looking forward to our trip to Mandalay Bay but came away disappointed . After a long day traveling we were anxious to get into our suite we did online check-in. When we arrived, we went to the counter and they said they would expedite it so we waited. About every hour or so we would check with them and they would say it shouldn’t be long. They offered us a room at Delano at an added cost, we turned them down. At 530 We again returned to the counter, and after some discussion, they finally gave us a room 2 floors lower , no problem we would have been happy with that two hours earlier.Not even an apology for leaving us wait 2 1/2 hours after our due check-in We found that the Staff, although courteous was not overly friendly. They charge for everything including coffee pods if you want to use the Keurig in your room we have stayed at several different casinos on the strip and we will not be going back to Mandalay Bay . On the plus side, the room was quiet, clean and spacious.
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Apr 18, 2025
5 Stars!
The room and view were fantastic. Staff was very accommodating from the concierge to the waitress. Delicious food and drinks. Fun gaming. Everything at the resort is laid out very well. My only complaint would be the pool area charges to rent an umbrella or cabana...outrageous.
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Apr 18, 2025
No help with broken toilet.
Toilet in room was broken. Reported twice to front desk and nobody ever came to fix it. We had to go down to lobby to go to the bathroom. Tried to call housekeeping and front desk but nobody picked up phone. Not what you expect from a reasonable hotel. The rest is fine but no better than many hotels in Vegas.