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Hotel overview
This ultra-chic Adults only resort offers all the indulgences of Unlimited-Luxury® in an exceptional and contemporary environment. State of the art guest rooms and suites feature Italian porcelain, teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Nichupte Lagoon. Enjoy limitless gourmet dining and top shelf spirits as well as exciting live evening shows and specialty themed events. Unwind and relax in the luxurious Secrets Spa by Pevonia® where you can pamper yourself with tranquil treatments.
Total rooms & suites count is 497 including 137 Deluxe Ocean View rooms with King bed & 101 Deluxe Ocean View rooms with Queen beds.
24-hour room service available with - limited availability.
Location: Situated in Cancun’s hotel zone. Approx. 20 minutes from Cancun International Airport.
Location
Hotel ZoneProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restriction may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
18002 reviews
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Oct 14, 2024Great vacation!
Would recommend this beautiful resort to others. Food was great and drinks were delicious. Great beach, pools kept clean, plenty of poolside chairs. The staff was great, entertainment guys were very fun. As a coffee lover, having the Vine Cafe open 24/7 was a nice treat!
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Oct 14, 2024
Chef Table experience!
Incredible experience! Wow In the back of the kitchen you enter the chefs table …… beautiful dining area. We got to experience the chef make foods and we got to replicate these and sit and eat with wines. Just amazing. Highly recommend thank you Alihandro, Danny,
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Oct 14, 2024
Great opportunity
This was so fun! Alejandro head lined today’s experience and he did a fantastic job! This is a free activity that is such a blast and will treat your palate. Very pleased! Diego was also a huge help and was so entertaining. I was nervous this would be a timeshare but it was not. No strings attached!! We had a great time.
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Oct 13, 2024
Great Vacation
The food and service is fantastic. I gained five pounds but I didn't hit the very nice gym and I could have easily gained more. The beach is perfect. The water is very warm and absolutely gorgeous. It was a very romantic trip. I would absolutely spend another week at The Vine.
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Oct 13, 2024
Excellent
Overall an excellent stay here, staff couldnt be more helpful and would be really happy to return. Rooms were cleaned daily and the views were stunning! Many options of food places but the only downside was the specific dress code for men wearing trousers in some restaurants which i dont agree with, as long as you are dressed smart it shouldnt matter and you shouldnt be denied entry for not having or wanting to wear this, hopefully the hotel take this into consideration to potentially change to smart dress code rather than specifics as its far too hot to be wearing trousers on a summer holiday!