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Hotel overview
Location
Las Vegas - Center StripProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - A valid credit card is required for incidentals deposit, to be authorized at check-in. Deposit amount will vary based on length of stay and will be released if no charges are made to the room (timing of release varies). Suites may require additional deposits. Cash deposits will not be accepted.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Early check-in fees and minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Parking - Effective immediately, Caesars Palace Las Vegas charges for parking.
Resort Fee - For guests arriving from all origins, a mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
•Resort fee inclusions:
1.In-room Wifi for two devices per day at the Premium Wifi speed of 20 Mbps
2.Fitness center passes for two per day (for those properties with a fitness center)
3.All local calls
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
PetStay program:
Dogs are the only animal allowed. Up to 2 dogs per room are allowed.
Dogs must weigh 50 pounds or less each, and be present at time of check-in.
Dogs are only allowed in specific rooms so it is imperative to book the PetStay Category.
Guests travelling with their dog(s) will be required to fill out a waiver accepting responsibility for any damage or cleaning charges that may occur while at the hotel.
Dogs are permitted to walk through designated common areas while on a leash and accompanied by the owner.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 01Jan15 - 31Dec50
- No Show Penalty: 1 Night Applies: Sunday - Saturday 01Jan15 - 31Dec50
Ratings & reviews
TripAdvisor traveler rating
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Caesar not great
The most handicapped inaccessible hotel ever. No one will help you here if you are handicapped. I asked for help and information I got told no I'm on break. They wouldn't tell us where the room is and walked away.
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RYANS THE BEST!!!
The service was amazing! Ryan was my associate and he help me out a lot!! He took his time to help my family have the rooms close together while also providing us with a fast and easy way to our hotel room!!
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Terrible Customer Service
My family spent 2 nights at the Ceasar Palace early July. The hotel room is nice but we had a terrible experience at the front desk. We drove to Vegas so we asked to add parking to our stay. We were told that it was added to our room key card and was instructed to take a ticket every time going in the garage and use the key card to exit. The first day when we tried using the card to exit it failed. We pressed the help button and spoke with security. After like 10 minutes we finally was able to exit and was told the card has been updated. The second time we tried to exit the garage we had the same problem. So we decided to stop by the front desk. We saw there was a line for "Card Services" so we waited in line to be helped. The customer service rep named April was helping another party of 4 and we were next in line. She was very nice and sweet to these 4 people and we waited patiently for maybe 15 to 20 minutes which was fine. When it was our turn, my husband and I walked up and I was holding 2 room key cards on my hand. Before I had a chance to speak, she (April) looked at me and said "You have to go over there to check out" and her look was a bit annoyed like I was trying to skip the long check out line and cut everyone. So I said to her no, we are not checking out and we are here because we are having problem with these key cards exiting the garage. Now she looked even more annoyed and said "If the machine is broke, I can't fix it for you. All you have to do is press the button and security will let you out." So I asked her if the card can be updated or I just have to call security every time. She continued to repeat that she couldn't fix the machine and was talking down to us. We are Asians and I feel like she was profiling us because she was very nice and sweet to the white family before us. I got frustrated and told her to just check the key cards to see if there's anything wrong. She yelled back and told me to stop rushing her. At the point, I ran out of patience with her and told her that I had no problem that the cards don't work or machine is broke but I had an issue with her attitude. All of a sudden, she realized I was upset so she did something with the card. She went on and asked us if we need late check out so I thought maybe she was trying to offer us something to minimize the situation. But no I honestly think she was trying to upset me more. She said if we need 1 extra hour it would be like $120 and we need 2 extra hours it would cost like over $200. My room rate was like $109 and $176 so what she quoted me was totally unreasonable. Anyway I told her 11am check out will just be fine and we don't need anything else. I did complain to another person on the floor and was told a manager will contact us but no one did. When we checked out, we did talk to a manager on duty and she offered us some discount. Overall, the room itself was fine but front desk people specifically April needs more training.
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Birthday Celebration
Nobu at Caesars was great! I enjoyed our trip and experience. Room was clean, well maintained, and well stocked. We loved it!
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Conference Attendee
Savanna, was absolutely the best front desk person. She was pleasant and accommodating. She made my checkin experience seamless.