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Hotel overview

Combining charming Mexican architecture, distinctive ambiance and state-of-the-art accommodations, this alluring family-friendly getaway provides the perfect setting for unforgettable escapes. Polished guestrooms are fully stocked with a mini-bar and liquor dispenser, while the array of sports and activities provide around-the-clock entertainment for all ages.


Location

Riviera Nayarit - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 9 miles

Property information

Year Built: 2002
Last Renovation: 2013
Accessible rooms: 4
Floors: 6
Total rooms: 700

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory Please note when booking a 2 Bedroom Family Room, the minimum occupancy for this room category is: 3 Adults or 2 Adults and 2 Children between ages 2-12. The hotel will not honor/confirm bookings with 2 Adults and only 1 child.
Advisory We are excited to announce the renovation of RIU Jalisco in Riviera Nayarit. The renovation will start on August 18th, 2025, and the hotel will reopen on December 20th, 2025. we sincerely apologize for the inconvenience.

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.

General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_3.5 6820 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Vacation

    Great hotel and great customer service. We enjoyed the food and entertainment as well. We loved it overall

    Oct 14, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Another amazing stay at RIU Jalisco

    Excellent customer service, great food and drinks, and the RIU Party never disappoints. Do yourself a favour and book a stay at RIU Jalisco, and treat yourself to affordable luxury, outstanding hospitality, a beautiful beach, and the nicest people. This is our preferred PVR destination.

    Oct 06, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful resort

    We stayed here for 7 nights. We had a wonderful time. This resort exceeded our expectations. We loved the pool & also the beach. The drinks were also really good. Our favorite bartender was Freddy. He was super nice and always took care of us. We also enjoyed the Asian and Italian restaurants. All in all we definitely recommend this resort m. Good for couples but also families as well. We will most definitely be back.

    Oct 06, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great times at Jalisco

    We are repeat visitors to RIU Jalisco, and the resort never disappoints. The staff are all so pleasant, attentive, and hard working. The Friday night RIU party is always the high point of the week, and we are already planning our next visit!

    Oct 05, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    customer service

    Restaurant staff were friendly and welcoming. They always refilled our water and took away our used dishes.

    Sep 23, 2024