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Hotel overview
Located in the heart of Riviera Maya, this fabulous hotel designed with integration and sustainability in mind, lies over the sand of one of the most yearned-for beaches with crystal clear waters and white-sand areas. Its exclusive services and amenities make it the perfect hotel in the perfect destination for you to visit the ancient Mayan ruins and enjoy the lush nature that will surround you. Get even more out of your vacation with a round of golf at the professional course on site at the Bahia Principe Riviera Maya resort (fees apply), and take the kids along, too……or you can just spend your stay enjoying the sun and the sand! You can also enjoy the facilities and a la carte restaurants at the Bahia Principe Grand Coba, located within the Bahia Principe Riviera Maya complex. Stay at 1 and Play at 2: Staying at the Bahia Principe Grand Tulum, you can enjoy the facilities at Bahia Principe Grand Coba (except buffet restaurants). In total 15 restaurants, 12 bars and 5 pools.
It’s ideal for:
Energetic young people and families. People who want to enjoy the area to the fullest within a fun and sociable atmosphere.
FREE, unlimited WI-FI throughout all areas of our Hotels.
Please contact the hotel for additional information regarding business services (gebgroupscompmex@bahia-principe.com)
Location
TulumProperty information
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Hotel details
Hotel advisories
General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
16747 reviews
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Jul 01, 2025Lovely holiday shame about the food
The accommodation was very modern, clean and airy. The interior decoration was fresh and modern. Unfortunately, tv had very few English speaking channels and consisted of advertising most of the time. We had to remind the cleaner to replace towels, flannels and body wash on more than one occasion. However, any direct requests made via reception were dealt with in an expeditious and courteous manner. The food was not properly labelled. The Mexican corner was repetitious and unappealing. The meat, be if lamb, chicken or beef was always over cooked and very tough. The a la cartes were not particularly exciting. We went with friends and we had a lovely time.
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Jun 30, 2025Best two weeks 🌴
For me this place was amazing. The room was exactly what we needed, having a mini bar that's stocked everyday along with a room clean and fresh towels if needed. The staff can't do enough for you, throughout the entire hotel. The pool area is always well kept, always plenty of sunbeds to choose from. Food available quite literally 24/7 with a huge selection in the buffet restaurant. Entertainment for all ages. Beach quite literally on your door step. The only down fall was the shear amount of seaweed on the beach, the stuff also gives off a nasty smell. There was efforts to remove it but the quantity that was washing up was like fighting a losing battle. We experienced 3 of the A la carte meals and all where fabulous. I honestly don't have a bad word to say. I was so sad we had to leave could quite easily stayed another 2 weeks! Would highly recommend to anyone.
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Jun 29, 2025missing item
was there a week, went back to hotel room on night and noticed the teddy i have had since birth was missing!!! guest services were no help at all. didn’t do much to help the situation and i was very appalled and left me in tears for the rest of the holiday. i was devastated! we are under the impression that the cleaner has stolen it implying to us as customers that the cleaners show no concern for other peoples belongings!!! after this situation i will definitely not be returning as it’s still not been found!
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Jun 28, 2025
Great
Great holiday, really friendly people, only one choice of lager , I personally didn't like , could do with a bit of choice ,food was top class especially the restaurants, I'd advise people from uk to bring mxn dollars, we brought us dollars, and there. Is a charge
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Jun 25, 2025
It was okay Would i go back to this hotel no
The food is very bland no flavour The floors was never cleaned by the pool where we was A lady slipped and spilt her drink and the life guard just put a wet sign there the floor never got cleaned It was a shame you couldn't use the beach because of all the seaweed Also if you did walk down you would get the lucky men selling you glasses but the worse part asking you if you wanted any drugs it didn't matter how old you was In all my time going aboard this as never happened