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Hotel overview
Location
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Hotel details
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
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Great vacation with kids and friends
We had a lovely time at Dreams Sands. The beach is gorgeous - soft sand, turquoise waters, and great for swimming. Nice that there are both shady and sunny areas by the beach. Staff are hard working and very attentive. Food was tasty and abundant, but we wish there had been more vegetarian options. If you go to bed early bring earplugs or whitenoise - the outdoor entertainment is really fun but quite loud if you're in a room close by. Overall, would definitely recommend this resort.
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Great beach, and overall nice experience
Very clean and comfortable smaller resort. Actually just the right size. Several bars and restaurants. Resort is showing some wear and there was a bit of dripping from the ceiling in the buffet restaurant. But overall very clean and workers were very accomodating. Great area as well. The pools are super cold and only went in one of the pools once. The hot tub was very small and packed with people, including children, so we didn't go in. But if you are looking for a reasonably priced, low key resort, this is a good choice.
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Will not return
This was the worst experience ever had at a resort in Mexico. Food was mediocre and gave us diarrhea sometimes Preferred level food was a bit better. Toilet in room ran steadily often. Music 7-10 was extremely loud and you could not escape it even in your room with doors shut and drapes closed We will not return
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Exceeded my expectations
We travelled January 2025 for 8 nights. We knew going into this resort that it was an older property and the rooms would not be extravagant but everything else about this resort made up for it and then some. The service was exceptional. Check in and check out was quick and easy. We booked an oceanfront king room with balcony on the 8th floor which had an amazing view. We are beach people and the beach was incredible!, powdery white sand with calm turquoise water with very little seaweed and very shallow a long ways out ( great for young children). The location of this resort really guarantee’s a calm beach as the main ocean break is blocked. We took a walk 10 minutes right to discover large crashing waves and were happy to return to our tranquil paradise. The service on the beach was the best I’ve ever experienced all due to ALBERTO who was amazing! We also enjoyed that the al la cartes did not need reservations and I think the longest we waited was 20 minutes to be seated ( we were 2 people, maybe a larger group would wait longer) Overall the service was spectacular with shoutouts to Alberto (beach), Neos (breakfast), Erick (bar) and Erick (front desk) Also the location of this resort is in walking distance of the ferry to “isle majures” and the “Coco Bongo” area
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Not bad for what we paid, but not likely to stay again
Overall, you’re paying for what you get. We didn’t hate our stay, but we will likely never stay here again. It’s just an older resort that has parts that have been updated, food that is fine and accommodations that satisfy the minimum. I am begging you Dream Sands, get another hot tub and keep it open later. We stayed here 7 nights with a group of couples in their 30’s and 40’s. Most of their staff were so kind and thoughtful. Rooms: the new remodeled rooms are clean, spacious and with comfortable beds. They have a hair dryer, scale, safe, long mirror, table/chairs and tv. The walls are thin. We could hear a lot from other guests which at times was awkward. The older rooms are not in as great of shape. They have peeling paint, rusting shower heads, dirty walls…basically the humid climate has done serious wear and tear. The beds were still comfortable though. Restaurants: World Cafe is fantastic for breakfast with almost every food type you can imagine. An omelet station, crepe station, Mexican food, fruit, salads, pastries, pancakes, toast, oatmeal, smoothie bar, cheeses, you name it! The problem though is that it lacks high quality foods and variety for lunch and dinner. By day 3 of our 8 day stay, we were fatigued by their lunch and dinner food options. There are not very many places to eat for lunch. They have room service, the Olio beach side cafe and World Cafe. For an entire resort, it was minimal. The other restaurants were decent and only open for dinner. Some better than others and the service was up and down. Specifically, the Mexican restaurant was delicious and most importantly had the most amazing vanilla soufflé. We went there twice just to have the chance to have dessert. The Asian restaurant was good, but the sushi was mostly rice and hard to swallow. The Italian restaurant had bad service the night we went and the steakhouse was yummy. Their steak quality was not great, but everything else was really good. The snack cafe was pretty lame with the same handful of things all the time. Being there 7 days was rough on food variety. But it was nice that they had so many dinner options. Beach and pool: the beach was perfect. It was protected from a lot of the wind we were experiencing, and the waves weren’t too big. It was beautiful water and plenty of chairs to rest in. The pools were fine. The main pool has a lot of tiles falling off. The main issue we had was that they only have ONE HOT TUB for the entire resort. It could hold about a dozen people, was lukewarm at times and closes at 8pm. With hundreds of rooms, thousands of guests, why only one hot tub and why close at 8pm?? It was very frustrating specifically because our stay had cooler weather. Location: it was nice that we were about a 10-15 minute walk to all the shopping and restaurants. Lots to see and do. Beware of the VIP services where they try to get you into a timeshare presentation. And finally, they have the weirdest dress code rules. Understandably, you can’t go into any restaurant in swim clothes, but then they explained that men can’t wear sleeveless shirts while women can. Until we fully understood the rules, they would refuse one of our friends every time because he had shirts that were cutoff style at the shoulders (not like a tank top, just sleeveless), but then they allowed women in tank tops and even a few that were wearing swimsuits with sheer swim skirt covers. It was honestly holding a double standard and little sexist.