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Hotel overview
Dreams Aventuras Riviera Maya is a getaway with near infinite pleasures. Guests of all ages experience Unlimited-Luxury®, remarkable amenities led by spacious rooms and suites with lovely views, gourmet dining options, limitless top-shelf spirits. To unwind, Dream Spa by Pevonia® offers a generous pampering menu. It’s all of this and more. Enjoy with all the family with our waterparks with slides and drop.
Nestled on a secluded bay in a charming, yacht-studded marina village, Dreams® Aventuras Riviera Maya is an unforgettable all-inclusive resort escape to a tropical destination with fun for the entire family. Go deep-sea diving in the shimmering waters of the Caribbean Sea, explore nearby Mayan Ruins in Tulum, relax at the spa with a massage or unwind at the swim-up bar. Enjoy world-class cuisine at any of a dozen bars and restaurants, including kid-friendly dining options or great Riviera Maya activities. Whether you’re looking for adventure and exciting recreation or relaxation and rejuvenation, you’ll discover it all in Puerto Aventuras, Mexico — one of the Caribbean’s most beautiful hidden gems.
Location
Puerto AventurasProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
3290 reviews
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May 14, 2025Screaming brats
Hyatt recently changed this resort to include couples with kids. We paid extra to stay at the privilege area dictionary which formerly had been relaxing and quiet. This trip there were many people with smaller children who were constantly screaming jumping splashing bothering the bartenders and so forth. They have the family pool for that purpose. Since our complaints were essentially Hyatt's new policy there was nothing that staff could do including Is speaking to the parents of these children. I will not return to this resort again
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May 14, 2025Amazing vacation spot
Great resort for family and friends rooms are nice staff is nice can’t complain a lot to do near the resort as well if you wanted to check out local shops and restaurants in the area. Hotel staff is also very accommodating would definitely recommend to friends and family
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May 13, 2025More of a hotel than all inclusive
We stayed here for a wedding. This was the first all inclusive I stayed at and was not impressed. The room smelled musty when we walked in and the AC was off. Turned the AC on and it seems like it was more of a fan running than anything. The food was not good- especially the breakfast buffet. The only good dish I had were the short ribs at the steakhouse. My partner’s ribeye was not cooked medium rare and was more chewy. The drinks were average, nothing special. The beach wasn’t a beach. It was more of a lagoon. They wanted to charge you to upgrade to the premiere side which only gets you a private pool access and more breakfast options. The rooms didn’t come with a steamer or hairdryer. The only thing that seemed ‘clean’ each day were the made beds. No new towels etc. On the last day all of our clothes in the room were damp- not sure if it was from the rain the night before or the not working AC. I won’t be staying here again on my own. Not worth the price for the 3 nights and mediocre experience. I was quite disappointed.
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May 13, 2025
Puerto Aventura
Excellent staff, Multiple food venues including Italian, Mexican, Seafood and Japanese. Food was high quality and varies. Multiple nights with entertainment. The lagoon suffered seaweed issues (this is a regional issue) and we found ourselves using the pools almost exclusively. Resort is an older property but modernized and well kept. Go check out the Dolphins! We thoroughly enjoyed ourselves.
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May 13, 2025Great service and facilities!
The building and the room were beautiful. The staff were so friendly and kind. We were served by Alfredo on the beach and he was amazing! The food was the most mediocre part but I would go back in a heartbeat because everything else was amazing.