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Hotel overview

Located directly on the prestine beach of Mahoe Bay on Jamaica`s north coast, this Adults Only hotel (+18yrs) is your best choice for relaxing vacations. Soak up the sun and enjoy a refreshing drink at the chill-out bar on the beach or cool off in one of three infinity pools (two with swim-up bar) with under water loungers. If you are looking for an exclusive holiday experience, discover the Elite Club by RIU concept with rooms in premium locations and additional perks like the Elite Club Restaurant, Elite Club Pool and more. The variety of culinary options offered by this hotel is exceptional. You can enjoy international dishes at the Buffet, as well as have dinner at one of the specialty restaurants serving Asian, Italian and fusion cuisine and the best steaks. For your sweet tooth, ice cream, cakes, pastries, coffee and coffee specialties are served at the Capuchino Patisserie & Ice Cream Parlor. During the day, take part in the RiuFit activities, play tennis or volleyball, go kayaking or snorkeling or hit the gym for a quick work-out. Also available to you is the "Splash Water World" water park at the neighbouring Riu Montego Bay and when you are ready to relax, pamper yourself at the Renova Spa which offers different treatments and massages. At night you can enjoy a signature drink from our Mixology Cart in the Lobby Bar or watch a show at Riu Montego Bay. Here you have also free access to "Pacha"  nightclub with all drinks included and you can visit the Riu Party events as well.

Location

Montego Bay - Beach
Montego Bay Airport (MBJ) : 2 miles

Property information

Year Built: 2013
Total rooms: 288

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory JAMAICA’S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: • All enclosed places (Restaurants, bars, lobby areas and rooms) • Public transportation • Work places • Government owned and occupied buildings • Health facilities including pharmacies • Sports, athletics and recreational facilities for use by the public • Educational institutions • Areas specifically for use by children • And places of collective use such as bus stops Persons may be fined or imprisoned
Advisory Riu does not allow Spring Break Customers
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 4725 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Good food, good service, rooms need upgraded

    Good food, good services but the rooms need to be updated, the doors are dirty if it’s white paint it should look really clean. This is the most expensive hotel and the oldest looking at of the 3. But the food is much better out of the 3. Entertainment is slim to none, will have to go to the other resorts for fun and better entertainment.

    Jan 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    My stay at RIU

    I had a wonderful stay at RIU it was a great experience the food and the entertainment was great and the staff there are wonderful . My overall stay was excellent and I will recommend it to everyone.

    Jan 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    5 stars for an all inclusive!

    Pretty perfect as far as all inclusive’s go. Beach is more like a little cove area but still nice. Open bathroom into bedroom was a little odd, but at least toilet and shower were private. Just something to be aware of. Employees were either super, super nice or seemed angry to be there (but the angry ones were very, very few - maybe just having a bad day.) Overall great vibe. I will go back.

    Jan 12, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    worsed holiday ever . dirty mattress . bed bugs . no towels

    ive stayed in many riu but the riu palace Jamaica was the worsed ever in my life . if i dont here back from riu i will never book again . we had bed bugs . very dirty mattress . only one dirty sheet for bedding ( no spare in wardrobe) at times we had to ask for towels as we had none in the room . 3 times ordered room service and it never came . we paid for part seaview but got no view at all a big palm tree right infront n touching the balcony. we requested and paid for twin beds as going with daughter . we got one bed in the end daughter was given a very old dirty fold up bed . many folks was saying the food was not fully cooked plus there was nt correct lables put out to tell you what tge food was or warn you off bones in the curry

    Jan 12, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Party hotel

    Lovely friendly staff clean hotel room a little tired. Sadly not the place for us room 3004 near the bottle bins noisy main road noisy neighbours across the road dogs barked throughout the night. Definitely a place for people who like to party.

    Jan 11, 2025