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Hotel overview
Located directly on the prestine beach of Mahoe Bay on Jamaica`s north coast, this Adults Only hotel (+18yrs) is your best choice for relaxing vacations. Soak up the sun and enjoy a refreshing drink at the chill-out bar on the beach or cool off in one of three infinity pools (two with swim-up bar) with under water loungers. If you are looking for an exclusive holiday experience, discover the Elite Club by RIU concept with rooms in premium locations and additional perks like the Elite Club Restaurant, Elite Club Pool and more. The variety of culinary options offered by this hotel is exceptional. You can enjoy international dishes at the Buffet, as well as have dinner at one of the specialty restaurants serving Asian, Italian and fusion cuisine and the best steaks. For your sweet tooth, ice cream, cakes, pastries, coffee and coffee specialties are served at the Capuchino Patisserie & Ice Cream Parlor. During the day, take part in the RiuFit activities, play tennis or volleyball, go kayaking or snorkeling or hit the gym for a quick work-out. Also available to you is the "Splash Water World" water park at the neighbouring Riu Montego Bay and when you are ready to relax, pamper yourself at the Renova Spa which offers different treatments and massages. At night you can enjoy a signature drink from our Mixology Cart in the Lobby Bar or watch a show at Riu Montego Bay. Here you have also free access to "Pacha" nightclub with all drinks included and you can visit the Riu Party events as well.
Location
Montego Bay - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers,
One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult
terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from
the property, at their own expense. Parties in rooms are not permitted.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Ratings & reviews
TripAdvisor traveler rating
4940 reviews
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Jul 10, 2025Exceptional service
I had a wonderful stay, and I want to give a special shoutout to Lewis at the concierge desk and Jamar, one of the waiters. Both provided exceptional customer service and truly went above and beyond to make my birthday unforgettable. Lewis was incredibly attentive, helpful, and made sure everything ran smoothly from the moment I arrived. Jamar not only delivered amazing service during breakfast but also surprised me by singing for my birthday—which absolutely made my morning. Their warmth, professionalism, and personal touches really stood out. Thanks to both of them for making my birthday so special.
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Jul 09, 2025Carnival cruise on land - not a good thing.
This was our 2nd time coming to this hotel and we will not be back. Unfortunately the rooms are very dated and in desperate need of maintenance. The food is a bit hit and miss, some days it was amazing and others it was definitely warmed up leftovers. Now the real problem is the other guests. I don’t mean the ones like us that spent £1000’s on their dream vacation, I mean the ones that flew 3 hours from “ATL baby” and came to party with their speakers, fans and the bottle of Hennessy. Most weekends the pool, bar area and restaurants became like a carnival cruise and god help anyone who wanted a 5* relaxing holiday.
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Jul 08, 2025Best Stay Ever
A Girls Trip! We had the best time ever. Staff was nice, place was beautiful and clean. Entertainment was exceptional!!
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Jul 07, 2025
Riu Palace Jamaica
This was my second time staying at the Riu Palace Jamaica. The resort was as I remembered it from a few years ago. It is a beautiful resort and makes for an enjoyable vacation location. The only thing I do not like is that the bathtub is right in the middle of the room and there is no way to block it off. Other than that, the staff members are friendly, rooms and grounds are neat and clean.
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Jul 05, 2025
Excellence
The staff and the room was filled with joy I really enjoyed the conversation with the bartender the jerk chicken was delicious