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Hotel overview

If you are looking for relaxation and tranquility, the Hotel Riu Palace Jamaica has the best facilities for this. Being an ADULTS ONLY hotel, exclusively for adults over 18, you can enjoy on your own with a wide range of leisure activities, such as fresh water pool, chill out bar on the beach, jacuzzi, sauna, gym and wellness center 'Renova Spa' with different treatments and massages.

The hotel offers high quality service guaranteed by RIU, as our All Inclusive, in which the client's comfort and enjoyment are the most important. Therefore you will have the chance to eat at the buffet restaurant a variety of delicious dishes, and taste the best cuisine that our chefs prepare at the theme restaurants.

If you come with your partner or with friends, you will have a great vacation. The Hotel Riu Palace Jamaica has a gym, table tennis, volleyball, tennis, windsurfing, sailing, kayaking, snorkeling, diving and more water activities. During the day you can enjoy the entertainment program, and by night you have different activities, as live music, or perhaps you prefer to dance in the disco at the best rhythm of Jamaica. If you like Golf, close to the hotel you'll find four golf courses with great views.

In the Hotel Riu Palace Jamaica you will discover the magic of this wonderful island. Enjoy the best offers of Jamaica and spend some relaxing time at the hotel.

Location

Montego Bay - Beach
Montego Bay Airport (MBJ) : 2 miles

Property information

Year Built: 2013
Total rooms: 288

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory JAMAICA’S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: • All enclosed places (Restaurants, bars, lobby areas and rooms) • Public transportation • Work places • Government owned and occupied buildings • Health facilities including pharmacies • Sports, athletics and recreational facilities for use by the public • Educational institutions • Areas specifically for use by children • And places of collective use such as bus stops Persons may be fined or imprisoned
Advisory Riu does not allow Spring Break Customers
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 4677 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great trip!

    We were here with a group of 10 for a 50th birthday celebration. Everything was perfect, the staff is very friendly. We have stayed at many Riu's and this resort is on the smaller side, especially for a Palace, but it was very clean and we had no issues!

    Nov 26, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful Resort

    Great place to celebrate any occasion. The staff was very friendly and extremely helpful. Wonderful amenities, great daily entertainment and the food was delicious.

    Nov 26, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Stay for a Great Price Point!

    Great Stay for a Great Price Point! The Elite Club service was outstanding and friends enjoyed it. The staff was the most processional that I’ve experienced at any RIU resort.

    Nov 25, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Very nice resort.

    Property was all walking distance and clean. Entertainment crew was amazing with games and music everyday. Each one has their own special talent and Scion and Dinero are 2 guys we will never forget, but they were all one fantastic crew! They truly get to know everyone they can. Restaurant staff was all great especially Caustant( could be misspelled) the waiter in the Italian restaurant. Wow can he sing! And, they all remember you! Shantel and Kimmarie are amazing bartenders and very accommodating. Housekeeping was great and also checked daily to see if you needed anything. The down fall was on our second night the people above us apparently left their shower or bath tub water running and it started to flood our room coming through the ceiling. We had to pack all our stuff and got moved to another room with split beds. “O” the maintenance guy was very nice and explained we could stay in that room, not that we were even considering it. Never once heard from management about an apology or offering anything for our inconvenience. Poor management is all I can say.

    Nov 24, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A wonderful stay!

    We had a fantastic vacation, celebrating our 25th anniversary. The staff went out of their way to acknowledge our special occasion, including a room upgrade and some special gifts as a surprise delivered to our room. The resort, while small, was perfect and had everything we needed. We were able to get reservations at all of the restaurants without any issue on the app, and the food was wonderful at every one. We booked the special romantic dinner on the beach and it couldn’t have been better - the meal was comparable to dining at a fine dining restaurant and the service and ambience was impeccable. Well worth the very reasonable cost! Most of our days were spent by the pool and there was never an issue getting a chair or a drink. And the entertainment crew - my goodness, were they ever fun and full of energy! The evening entertainment was fantastic - I saw other reviews noting the lack of entertainment, but almost every night there was something. From the aqua ballet, to the circus show to the steel band, there were always something to see or do in the evenings. Overall, we really enjoyed our trip!

    Nov 23, 2024