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Hotel overview
Located directly on the prestine beach of Mahoe Bay on Jamaica`s north coast, this Adults Only hotel (+18yrs) is your best choice for relaxing vacations. Soak up the sun and enjoy a refreshing drink at the chill-out bar on the beach or cool off in one of three infinity pools (two with swim-up bar) with under water loungers. If you are looking for an exclusive holiday experience, discover the Elite Club by RIU concept with rooms in premium locations and additional perks like the Elite Club Restaurant, Elite Club Pool and more. The variety of culinary options offered by this hotel is exceptional. You can enjoy international dishes at the Buffet, as well as have dinner at one of the specialty restaurants serving Asian, Italian and fusion cuisine and the best steaks. For your sweet tooth, ice cream, cakes, pastries, coffee and coffee specialties are served at the Capuchino Patisserie & Ice Cream Parlor. During the day, take part in the RiuFit activities, play tennis or volleyball, go kayaking or snorkeling or hit the gym for a quick work-out. Also available to you is the "Splash Water World" water park at the neighbouring Riu Montego Bay and when you are ready to relax, pamper yourself at the Renova Spa which offers different treatments and massages. At night you can enjoy a signature drink from our Mixology Cart in the Lobby Bar or watch a show at Riu Montego Bay. Here you have also free access to "Pacha" nightclub with all drinks included and you can visit the Riu Party events as well.
Location
Montego Bay - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers,
One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult
terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from
the property, at their own expense. Parties in rooms are not permitted.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Ratings & reviews
TripAdvisor traveler rating
4894 reviews
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May 14, 2025Great Family Holiday
Been twice before so thought it would be great to bring the family, we can use the facilities in the other 2 hotels so there would be plenty for us all to do. Good points: The Palace is by far the best. Bedrooms spacious and clean, housekeeping do a great job. Entertainment Team were FANTASTIC and kept all entertained, they definitely work hard (Astro, Genius, String Bean, Dinero and DJ Unstoppable). Lobby Bar was great for a pre dinner drink and Archer was on hand making cocktails for us. Pool area clean and tidy and the bar staff out and about getting and delivering drinks was fab. The Not So Good - we were a late arrival (2345hrs) and the night receptionist was not that helpful, meaning we had to return the following morning! The APP and Restaurant bookings, very hard to get a table and the speciality restaurants not open every night. As we were in the Palace we could use the other 2 hotel's restaurants BUT couldn't book them on the app and if you just turned up they said they were full so ended up in the buffet, again! Out of a 14 night stay, we were only able to dine in the speciality restaurants once! Only some of the Restaurant staff were friendly and cheerful, the majority were not and gave the impression you were putting them out. All said we had a great time. Perhaps won't be going back to Jamaica but would consider a RIU hotel again.
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May 13, 2025Absolutely amazing resort
This was by far the best holiday we ever had. Amazing staff who where just so attentive and lovely. We will definitely be back
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May 10, 2025
Great holiday 👍
This is a great and friendly hotel, the entertainment team was fantastic, always making sure you know what is going on.rooms was nice but needed a bit of TLC in places over all very nice.
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May 08, 2025Injuries sustained due to maintenance neglect
I understand that things happen, but this was out of control with the amount of times we had to contact front desk for assistance. We had 2 rooms and were moved to 2 additional rooms and all 4 rooms had issues. A/C leaked onto the floor to create a massive pool of water which my son slipped and injured himself. We continuously asked for the manager and no management came to see how he was doing.
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May 07, 2025
Montego bay April
The food was horrible. I went off the property to get a decent meal. This is unacceptable and made it more expensive