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Hotel overview


Location

Beach - Puerto Vallarta
Licenciado Gustavo Díaz Ordaz International Airpor : 3 miles

Property information

Total rooms: 327

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 8849 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Dreams Vallarta

    What a fantastic experience! We booked a 10 day / 9 night stay at the Dreams Vallarta “Preferred” wing. Service was excellent from the first moment we arrived. Staff was friendly & always helpful. Our butler Ricardo was great! Anything we needed, he made happen. Food was great in all the restaurants. I gave 4 of 5 stars due to having to sit thru a 2 hr sales pitch and having to deal with controlling water from the shower onto the bathroom floor every time someone showered. It was a minor annoyance. The all-inclusive aspect and poolside service for drinks was fantastic.

    May 15, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Overall OK

    The customer service of the staff is very good. The sales to purchase into their program is annoying. I came for vacation not to have a car salesman tactic bugging me. The food is not great at the buffet but the resturants are good. Overall OK to stay for an all inclusive. However, I will not stay here again.

    May 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing time in Dreams Vallarta Bay

    Absolutely fantastic experience at Dreams Vallarta Bay. Ricardo helped us out in the preferred suite and did an incredible job ensuring that we were taken care of at all times. He was very responsive and took care of all the little details we had asked for while we were prepping for our wedding day. I would highly recommend staying here!

    May 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful dining at Dreams Vallarta Bay

    I took my adult girls for a "girls trip" plus Dad. We had a fantastic 5 days with two swimout suits and two 8th floor ocean view suites. The accommodations were wonderful. I booked a private Wine Room Dinner and we chose the Chef's special menu, making substitutions as we wished. Chef Joya and Jose Luis at Caper's made this a fantastic 3 hour dining and entertaining experience. The resort pools were warm and comfortable. The weather for us was perfect. The evening fiesta entertainment at the amphitheater was professional. I enjoyed the ensemble entertainment in the main lobby at night. Great vacation.

    May 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Our experience was definitely 10/10

    Our room was on the 7th floor on the preferred side. We had a beautiful view of the Ocean and pools. Our wedding was truly amazing. Loved the options of different resteraunts and activities. Also not to mention we had the best Butler Ricardo that help took care of all our needs and answered us within seconds when needed. Me and my wife had the hydrotherapy at the spa it was worth it. Staff everywhere was super friendly. All around 10/10. My friends and family loved every minute there.

    May 09, 2025