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Hotel overview
Location
Beach - Puerto VallartaProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
8897 reviews
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Jul 11, 2025Disappointed!
The accommodations are older and dated. The food was blah, blah more of a cafeteria vibe! There wasn’t any entertainment for families, I expected more with a title of luxury and five star accommodation especially the cost. Our room was dirty and stinking horribly when we arrived and the air conditioning did not work so they had a portable one (yikes). I ended up changing rooms. Now I will say the staff was extremely friendly and my son really enjoyed the kids club. It felt like there were a lot of time share repeat visitors. The pool closed early and no entertainment AT ALL! Did not live up to it’s designation as a luxury anything.
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Jul 08, 2025My amazing stay at Dreams Vallarta Bay!
It was a delight to stay here! I loved all the activities they offered for people to do. I loved all the stuff here. Especially the entertainer Marco, he's extremely sweet and fun to be around. I didn't love the food that much, but it was still enjoyable. Over all one of the best experiences of my life.
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Jul 03, 2025Disappointed Family Trip
We were not been pleased with anything except the view from the room and we had a room near our kids - the food is mediocre at best and when we wanted to try something different we were told a restaurant was closed for the day or my son was not old enough to go, the alcohol is terrible, the rooms smell old and musty, the beds are so hard they hurt our backs and I was not been able to sleep very well, the pillows are dense and deformed and when I requested a different pillow I was brought small memory foam type ones, the bathrooms are dangerous for going into at night with lights out because of the layout and our mini bar did not get restocked even after being requested and that is just some of our negative experience.
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Jul 03, 2025
The best weight staff ever at the carnival buffet
Hello, my name is Christine Williams. My husband and I came for our anniversary. We actually stayed at the secret.. we had dinner every night at dreams the weight staff, the waiters Ernesto. He helped me get a bag of ice for my knee when it was so swollen. The white staff was amazing. Oh my God every one of them they make sure you had everything you needed. We have the best time with them. We will go later in the evening and talk with all of them. They were Share stories of their island and where to go. They were the best.. the food was good. The service was the best. I’m sorry we didn’t have all the names as we packed your names away but all the night waiters at the dreams buffet thank you thank you thank you and thank you for getting the ice for my knee. we are so humbled by all of you and we will be back. It was truly the White staff at this restaurant that kept us coming back. Thank you Danny and Christine Williams.
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Jun 29, 2025
Timeshare ripoff
We stayed at Dreams. We have an all adult family. We went to the beach at the sister hotel, Secrets. They tried to sell us on the $50 per room “VIP” timeshare card. After getting 3 different stories from workers, they made us move back to the kid side. They advertise all of the restaurants and pools but you have to pay to have access. This place is priced like a luxury resort but prepare to be harassed and nickel and dimed. It’s not worth the price.