Wish you were here?
Hotel overview
Secrets Moxché Playa del Carmen Beach is located in the heart of the Riviera Maya just a 10 minute drive from Playa del Carmen´s famed Quinta Avenida (Fifth Avenue). The infinite green jungle merges with the beauty of the Caribbean Sea close to the wonders of the ancient Mayan World. This resort is set on a stunning strip of white sandy beach with proximity to the historic and ecological wonders of Tulum and Cobá. All 485 lavish suites offer a contemporary experience with an earthy feel including luxurious amenities, stunning views, an in-room mini-bar and more!
Enticing flavors will satisfy the most demanding palates with meals or snacks available at nine dining options, included in Unlimited-Luxury® with no reservations required. Choose from eleven à la carte restaurants serving cuisines from around the world including Asian, Italian, Mexican, Steakhouse, Seafood, French, Pacific Rim, Beach grill or savor other worldly flavors at the buffet. For Preferred Club guests only, an Author’s Choice Signature restaurant at the new Secrets Impression Moxché, will be available with a discounted fee. Quick bites and snacks are available at the Beach Snack Bar and Coco Café.
The Preferred Club offers guests an elevated experience with additional services and amenities. Enjoy access to a private lounge with snacks and a bar. Preferred Club guests also have access to a Preferred Club services and so much more!.
Relax at our Spa by Pevonia® with innovative as well as traditional treatments in a natural environment conducive towards self-healing and recovery from daily stress. Focus will be placed on wellness through nutrition advice, locallysourced natural ingredients and a wide variety of treatments at our 15 cabins.
Enjoy the turquoise warm waters of the Caribbean with kayaks, paddleboards and snorkeling—just a few of the many options available.
Property information
{{title}}
Hotel details
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current
Ratings & reviews
TripAdvisor traveler rating
3609 reviews
-
Jul 15, 2025Eye of God craft!
Aranza and Monica led an amazing craft for me and my family! We made the eye of god and taught us about the significance of this craft. They also brought us drinks and snacks. As a family, we appreciate their hospitality and going out of their way to help us make memories! Aranza and Monica are amazing!!!
-
Jul 15, 2025
Best entertainment team
We spent the vacations with the entertainment team special shot out to Cristian, Uzi, Vanessa, Gaby, Daniela, David, Julio, Ari, Sergio, Regina, Jessica, Monica, Miguel, Felix, Giovanni, Maniako. The entertainment staff made us feel welcome and they are all very fun team. We would definetely return to this hotel.
-
Jul 15, 2025
Aranza & the entertainment team!
The entertainment team at Secrets Moxché were amazing! Aranza, Christian, Vanessa, Daniella, David, Julio, Sergio, Regina, Jessica, Monica, Miguel, Felix, and GiGi were all so friendly and always made the effort to stop, chat, and include us. A great team that makes Secrets Moxché an unbelievable experience – would definitely recommend! Special mention to Aranza, who even made us bracelets for my birthday – such a thoughtful gesture that meant a lot! Our favourites by far, excellent service all round. Shout out to the entertainment team!
-
Jul 15, 2025Beautiful ambience, Average service
We have enjoyed trying different Secrets resorts and were excited to try this one but were ultimately disappointed in comparison (we've stayed at Cap Cana, Akumal, and Los Cabos). Pros: Ambience, decor, food quality and pool variety *We loved the look of the resort. Everything has a dark, sultry and moody vibe which sets it apart from others we've stayed at. I loved the Dark Horse sports bars, great vibe and seating options. *The food quality at each restaurant was great. We went to Ember twice to try more options and enjoy the service there by Demetrio. Cons: Food options, pool temperatures, and lack of service *While the food tasted great, I would say there were not as many options. All of the menus felt thinned out. Room service had very little to choose from. Barefoot grill was seriously lacking and there were no poolside stations like we've experienced before (in comparison, the poolside food at Akumal was OUTSTANDING, I could have seriously ate it for lunch and dinner). *The pools all looked amazing, but were only at an enjoyable temperature in the mornings. By the time afternoon rolls around, they all began to feel like bath water, especially the pool up front by the beach and known as the 'party pool,' it was not at all refreshing. Personal complaints: lack of personalized service, rushed check in and check out, much room for improvement in comparison to other Secrets resorts. *Our check in seemed sped up, very brief overview of the layout and shooed off to our room quickly. Our check out was even quicker, and each questions we asked was left unanswered and we were pointed to figure things out on our own. It was not 5 star preferred service, that was for sure. At other Secrets, we were given actual tours of the resorts. We were staying to celebrate significant anniversaries and birthdays, they were noted and then nothing done with that information. Our concierge was never around to ask anything, we were flagging down others and had someone else help us arrange activities outside the resort. Outside of having the preferred rooftop access, there was nothing outstanding about being in that category. While I loved the rooftop, there was nothing else setting you apart from a nonpreferred guest. Maybe were were treated exceptionally well as a preferred guest at other resorts, and it left this experience feeling very flat. Ultimately, lovely hotel. Lots of pools to choose from, which is needed because the beach is not why you would vacation here as the water is not desirable (not a complaint, just an observations - we were aware of this when booking so it was a non issue). Much of the things we didn't like were things that could either be improved upon or are standards based. For the money spent, my expectations were higher.
-
Jul 14, 2025
Best vacation ever!
Our trip to Mexico has been nothing short of amazing. The amazing ent Entertainment staff Julio, Ari, and Sergio has made every day by the pool fun and exciting and they offer amazing conversation and advice on what you should do while you are here. The food was also amazing with wonderful servers that gave great food recommendation's. Our favorite were Wilberth from ember, alejandro from dos almas.