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Hotel overview

Located just 12 miles from Cancun International Airport and minutes away from the quaint fishing town of Puerto Morelos, Dreams Jade Resort & Spa, a AAA Four Diamond resort, provides guests with over 2,600 feet of pure crystal-white sand and refreshing azure waters. This 550-suite resort features the Unlimited-Luxury® experience – all wristband-free! Guests can enjoy six gourmet à la carte restaurants, plus an international buffet, a grill and a café and two snack grills, room and concierge service and so much more. The Dreams Entertainment team keeps the party going all day and night long with an exciting activity program, full of family-oriented fun. Parents can even spend time together while the kids enjoy supervised fun at the Explorer’s Club for Kids.

Location

Riviera Maya - Beach
Cancun International Airport (CUN) : 18 miles

Property information

Total rooms: 550

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 18327 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fransisco Lobby bar

    I had a great time loved Fransisco at the lobby bar! Never had an empty drink there! He was honestly the best bartender I’ve ever had

    Jul 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    vacation

    great time! loved francisco at the lobby bar he took great care of us with our needs, super nice man. enjoyed our stay here came for a wedding but stayed an extra couple days to relax

    Jul 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fransico is the best!

    Hands down the best guy here! We had a blast and would come back due to the services that we received from Fransisco. We hope To return and see him again!

    Jul 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great staff

    We had a great time at this all inclusive. The staff were fun and very attentive. Anytime we had an issue, it was resolved immediately. One of our favorite people was Francisco at the lobby bar! He was as so kind and funny, and it made it extra special that he knew me by name! Anytime I walked past, he would say hi to me! We would come back here again, especially if it means to see Francisco again!

    Jul 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing hibachi

    Miguel was so so amazing and entertaining!!! The food at Spice is so tasty and the hibachi show is one to remember!!! Highly recommend:)

    Jul 12, 2025