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4411 reviews-
2024 LB Marathon trip
Second time staying here. Best place to stay when participating in the Long Beach Marathon. Great central location, lots of amenities, close to shopping and restaurant locations. Nice pool and hot tub area. Definitely recommend staying here and will be back.
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Disappointed in some amenities, even though a reputable, name-brand hotel
The mattress was very broken down on one side of the king bed. If you laid in the middle, you would roll to one side. Additionally, this hotel has NO room service, nor does it allow Door Dash or Grub Hub, etc. to deliver to a hotel room, citing safety concerns. You must go to the lobby to pick it up. They do have a market in the lobby, and although not a big selection it was tasty enough, but you had to always dress and go downstairs to get a meal (which was only sandwiches) or snack. I would not stay at this hotel again because when I am working in my room on business, I prefer to have food delivered, and there was no option for this.
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The Best Accomodations!
Excellent customer service, food was good, walking distance to shopping and dining. The views are amazing! ..............................................................................................................................
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Just what we needed for our conference stay!
Excellent staff! So courteous and pleasant to work with. Patient, kind and attentive. The hotel is modern and clean. Great views of the Harbor and shoreline. Fabulous restaurants within walking distance! Easy to come and go from the convention center. Beautiful Area!
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Shout out to Anna!! :)
Shout out to Anna from the front desk!! She went above and beyond to ensure I had a great experience, Anna made sure I got a nice upgrade. Her kindness and helpfulness truly made my visit special! her hospitality and customer service was amazing. She made me feel truly valued during my stay. I really believe that some people could learn so much from Anna she truly did a great job. Thanks again :)