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Hotel overview
Location
Animal Kingdom® Resort AreaProperty information
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Hotel details
General policies & fine print
Smoking Policy - All Disney owned and operated resort hotels are smoke-free environments. Smoking is permitted in designated outdoor smoking locations only.
Guest Names Policy - Walt Disney World reservations must be booked with the correct guest names. A complete name change to the lead name is considered a cancellation and will require a new reservation.
Deposit Requirements - A major credit card and photo I.D. is required upon check-in to cover phone or incidental charges.
Convention Policy - Guests attending a convention at the hotel may not use this package for their stay. If found attending a convention, guests may be charged directly by the hotel.
Room Taxes - Room taxes are included in the vacation price.
As to Disney artwork, logos and properties: ©Disney
Ratings & reviews
TripAdvisor traveler rating
5678 reviews
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Dec 03, 2024Excellent Stay!
We have been frequent visitors to WDW over the past 2 decades. We spend many nights in an off property timeshare but you cannot beat staying on Disney property. We have stayed at all levels of resorts - deluxe, moderate and value. This value resort was one of our favorite stays we’ve experienced. We stayed in the Surf’s Up building literally about 10 steps from the pool and another 50 steps to the Food Court. Best location at the resort! You can tell our building was recently refurnished. We stayed at the Boardwalk a year ago and everything about this room was similar just a smaller scale and at a much lower price point. There are A BUNCH of guests here as evidenced by the jam packed food court in the mornings and also by the lines for the buses. But all and all everything went smooth. Plenty of buses and really did not have to wait more than 10 minutes while we were there. Even if you are not on a budget, give this place a try and put your savings towards other things. You can’t go wrong here. One small item is there is no hot tub. Normally not an issue but it was in the 50’s and a hot tub would have been nice 😃
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Nov 30, 2024
Great experience for a value
This may be a value resort by Disney standards, but my experience was excellent! The room was great. I love the Murphy bed. It made so much difference in how the room was used. We could sit at the table, instead of the bed. The bus took 12 minutes to get to Magic Kingdom. One thing I would do differently next time would be to request an accessible room. Being older. I am sometimes unstable standing. I am usually self sufficient, but I felt uneasy in the shower. There are no handles at bars to steady yourself. The online check in is easy to use. Disney kept me informed of the status of my room. We did a theme park until the room was ready. The food court was normal for Disney.
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Nov 30, 2024
Customer experience
My family had the pleasure of revisiting disney after 5 years ..it was my 4 year old's 1st Visit.. Disney can already be stressfull and very expensive. On top of learning how to navigate and book lightning lanes and everything else thas new to me. Guylane was amazing!!! She went above and beyond to help me work the glitches on my app. I wanted desperately to make this trip amazing for my little guy and Guylane made that come true! She spent probably 45 minutes just helping in every way she could. Not one time did she show frustration she was always smiling and very genuine. I hope you see this Guylane!! Godbless you!! And thank you soo much! You fixed our trip!
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Nov 30, 2024So loud it was impossible to sleep
We stayed here for one night while looking for a basic room to sleep - not for other amenities. While the room itself was fine it was impossible to sleep. The walls are paper thin so we could hear the kids in the room next door, people in the room above talking and using the bathroom, and folks outside. The room was incredibly hot and when the air kicked on and off there was another loud noise. Absolutely unbearable and I dont know how others stay in the hotel. Horrible. I actually thought about going to my car in the middle of the night and trying to sleep there as it would have been quieter.
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Nov 23, 2024Great value for Disney
The food court has a great selection of hot and cold foods. The grounds are kept up very nicely. The rooms are a bit smaller than what I am used to. The staff is friendly and helpful. The pools are huge. Great value resort for families that want to stay in the Disney bubble.