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Hotel overview
Location
Phoenix{{title}}
Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
• Historical Preservation Fee of $11 included
• Hi-Speed, In-Room Internet Access
• Biltmore Golf Replay
• Two bottles of water, refreshed daily
• Local Calls & Long- Distance Access
• 24-hour Fitness Center access with fitness classes
• Pressreader
• 1-hour complimentary bicycle usage
• Access to all 3 Twist water slides at Paradise Pool
• Lawn Games
Ratings & reviews
TripAdvisor traveler rating
3631 reviews
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Jun 29, 2025Amazing Pools!! Great room.
Amazing property, the pools were so lively and just felt like summer. Staff was amazing, restaurants were all fantastic especially Rennatas. I only stayed two nights but had the best time. Next time I’m in Phoenix I will 100% be staying here again.
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Jun 23, 2025
A Monthly Tradition at One of the World’s Finest Hotels
As someone who travels frequently for business and pleasure, I’ve had the opportunity to stay in some of the world’s top-tier hotels—but few properties come close to offering the total experience of the Arizona Biltmore. From the moment you arrive, the property’s historic elegance and architectural heritage set the tone. The meticulously maintained grounds—with their breathtaking landscaping and desert-modern charm—are as peaceful as they are picturesque. Every detail, from the flora to the lighting, feels intentional and beautifully executed. The beds and linens are quite simply the most comfortable I’ve experienced. After long workdays, returning to such restful accommodations is a gift. And the housekeepers? Unsung heroes. My room is always immaculate, and the thoughtful arrangement of toiletries makes it feel like a second home—something I don’t say lightly, especially when I’d rather be home with my family. But what makes this property truly exceptional is the people. I want to extend my sincere gratitude to the incredible team that manages my monthly stays with such personalized care and hospitality: • Alicia Beggs • Mario Galindo • Tyiesha Thaxton • Jordan at the front of the house, who is consistently welcoming and attentive These individuals go above and beyond to ensure every detail of my reservation and on-property experience is seamless. Their consistency and care are why I choose the Arizona Biltmore over other luxury properties in Phoenix, including The Phoenician and Canyon Suites. As a medical professional, I appreciate the generous professional discount, which allows me to enjoy premium accommodations while staying within my business budget. It’s rare to find a luxury hotel that offers this kind of value without compromising quality. The food across the resort is phenomenal. I now almost exclusively dine on property—from the poolside bar to Renata’s Hearth, where I want to especially recognize Jonathan, a kind and highly professional waiter who enhances every meal with warmth and expertise. I’m thrilled to be bringing my wife with me this August. She completed her pediatric residency in Phoenix and, incredibly, has never stayed at the Biltmore. I look forward to sharing this beloved monthly tradition with her. In all my travels, the Arizona Biltmore stands out as one of the top hotel experiences in the world. The people, the setting, the comfort, and the attention to detail make every visit feel like a retreat. Thank you to the entire team for making the road feel a little more like home. Warmly, Cedric Dupont MD Dupont Professional Services PLLC
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Jun 16, 2025Nice Resort but Lacking Customer Service
My wife and I have been going to the Biltmore 2-3 times per year for a while now. We've always enjoyed our time but lately things just haven't been the same. Unfortunately it looks like we'll we'll be going elsewhere. First off as a diamond you'll more than likely get a 1 category room upgrade. Upgrades were more generous pre covid but if you get more than 1 category these days I'd suggest buying a lottery ticket. You'll also get $25 per person in resort credit but prices are quite high so it won't get very far. Not surprising for a resort of this caliber. The resort grounds are beautiful and the place has a lot of history. The rooms are good but at the price point they charge during high season I'd expect better. Most of the staff is very pleasant. Housekeeping does a good job. Even when the place is busy you can find some solitude at the quieter pools. Fitness center is one of the better ones I've seen at a hotel. However, we've had a few issues lately and the latest one will likely have us moving our stays elsewhere in Phoenix. There are just too many good resorts in the area to return to a place lacking basic customer service. First off for some reason I had 3 trips in a row where the room rate was changed from what I booked. The first time I caught it after we'd already left and had to call in to get it fixed. The next 2 times I had it sorted out while on property. Not sure how a rate could be adjusted 3 stays in a row but in the end it was fixed so not a big deal. Second, our last stay my wife had a pair of new shoes taken from the room during turndown. We assume the lady cleaning just thought it was trash and took it without looking. Things happen so we weren't too upset by it. However, when we tried to talk to the hotel about it we were told they would investigate and follow up in a few days. We never heard anything. We're not upset by what happened but don't promise to follow up with us and then do nothing. The most recent stay is what really left a bad taste in my mouth. We had a booking a few months prior but 5 days before I noticed a flash sale and rebooked since it was quite a bit cheaper. That moved the cancel policy from 3 days out to a week. As luck would have it we both got sick a day later. I called the hotel 4 days prior and asked to move the trip back to a later time. The lady on the phone said the manager that was in charge of the promotion wasn't in that day so she went to try their in house reservations. The manager there basically told us to pound sand. I appreciate the effort from the girl on the phone but the manager couldn't be swayed. The Biltmore is the only hotel in the world that refused to work with us. My options were to cancel and pay full price anyway or show up sick. I chose the latter. Every hotel I've ever called has worked with me by either letting us cancel or shift our stay back. To this day I will stay at those hotels even when it costs more because of the flexibility they showed me. Even the Conrad Hong Kong, which is in a part of the world that is notoriously by the book, worked with us. A manger there reached out to me saying that they charged my card for the full amount but when we could return just email her back and I could use the full amount toward a future reservation. It cost the hotel nothing but made me a fan for life and now every one of my future stays in Hong Kong will be at the Conrad. I could understand if I asked to cancel the night before during peak season but calling 4 days out during the cheapest time of year just asking to move the dates and being told no is not a smart decision. It's not like we were first time guests. I know diamonds aren't that important to this hotel but you'd figure they'd show a little bit of grace to people that have been coming here for many years. Bottom line is we really enjoyed our time here but it's time for a change.
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Jun 10, 2025
Relaxation on Paradise
This resort was an absolute blast! The staff was super helpful, from the valet to the front desk. It was also awesome that I could text my activities and they’d take care of them right away. It was the best resort I’ve ever stayed at as a solo traveler. Everyone was so friendly and helpful, and the convenience of texting my requests was a huge plus. I highly recommend checking out the tour on the first day to get a feel for the resort and its rich history. I was blown away and it made my stay even more special. The only downside was one of the receptionists didn’t know what she was talking about and instead of referring me to someone else, she gave me the wrong information. But I stuck with the same person who helped me in the beginning and everything was fine. I’ll definitely be back with family and friends and I’ll definitely spread the word. The main attraction was definitely playing tennis, and it was top-notch!
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Jun 04, 2025
Top service
This is the second time we stayed at this hotel and it’s a true highlight of coming to Phoenix. The grounds are gorgeous and peaceful, the room was spacious and clean, and the staff were outstanding. I want to highlight Astrid as the pool server. What a friendly woman and someone who made our days happy and memorable. We truly thank her for her kindness! And at McArthurs we talked to David every day. He was so helpful and sweet and he was the perfect way the start the day. Another great Biltmore stay!