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Hotel overview
Location
Montego Bay-BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
16141 reviews-
Amazing!
Tracy Ann and nashoya are the best front desk ladies ever !! Very friendly bubbly personality! Everything was a breeze with them. This resort his HUGE! There’s a lot to do. I can’t wait to come back ! Chante was my mesage therapist, it was definitely one of the best experiences I have had in a while. The staff is so friendly all over the resort even the grounds keepers say hello all day ! There are some cons but they don’t outweigh the pros .
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10 A 5 Star Sevice Sports Bar With Much Class
Elisa Thompson and Calvin green at the sports bar have very good service skills very professional with energy.elisa has a very warm spirit and when I enter the sports bar our energy is connected She have a very beautiful smile and she's a gorgeous queen
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Perfect Service and food !!
We had dinner at La Adelita the Mexican restaurant and our AMAZING waiter Gaycia was so accommodating and knowledgeable on the menu. The food was DELICIOUS and the drinks were great ! We had the chipotle Shrimp and a zombe cocktail ! A MUST TRY
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Great service at the Bamboo Bar Sunset Cove
The beach bar was run by Donnakay and Demar who were both very friendly, professional and they make fantastic cocktails. Always happy and smiling, they made our day feel special. Also the life guards are very attentive and professional. They also have a great sense of humour and are good fun to be around 😀 😄
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Wouldn’t recommend
Friendliness of the staff the fact that you have to beg for water in your room the smell of the grounds smelled like sewer not all restaurants were good