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Hotel overview
Location
Punta Cana - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Spring Break Policy - Bookings in the months of March and April will be subject to the following conditions:
- The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
- Students/youth between 16 and 23 years of age. Adults accompanying are responsible for the students’ behaviour. of the remaining nights.
- In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
Ratings & reviews
TripAdvisor traveler rating
15819 reviews
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Jun 17, 2025Rest and Relaxation
Armando and Houston were the best! They provided great butler service, answering all of our questions and making sure our stay was the best it could be. My husband and I did get a couple's massage during this trip and I must say that this was our only complaint. The massage was horrible. Massage lacked pressure although we booked a deep tissue Swim out suite was nice but we didn't utilize much due to the pool needed to be cleaned, skimmed of bugs and there was a lot of sand at the bottom of the pool.
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Jun 15, 2025
Good
Houston was a great host. Appreciate all the extra things he didn’t have to do, he went above and beyond in every aspect for us during our stay at Iberostar. Anything that we could have possibly needed was available to us through him and Armand. Thank you!
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Jun 14, 2025
Great resort
5 star!! Second time at this AI and we loved it just as much this time!! Great food, beach, entertainment and the rooms, while not super modern are SUPER clean, comfortable and very nice. Highly recommend! We want to travel to other places or we’d be back again next year!
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Jun 14, 2025
Beautiful facility!
This was absolutely beautiful resort for our daughter’s wedding! Our Butlers Jose and Ray were spot on everything! Service was top rate!! Samual greets us daily for breakfast with such a beautiful smile and good energy! Alex & Smile for entertainment was always making me smile or dance! Book the trip it’s worth it!
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Jun 13, 2025
Perfect is an understatement
My partner and I are pretty well versed in travel, and when I tell you that this resort was the absolute best experience that we have ever had, I mean it! From the food to the daily events, all the way to simply saying hello, the environment was welcoming, kind, peaceful, and a nice break in a world that can feel too fast sometimes. Now of course, all of the staff were wonderful, but there were some key individuals that made the experience so memorable that not mentioning them would be criminal. First and foremost, in entertainment, Marcus and Ancio (Smiley and Waooo, their nicknames) were the most kind and accommodating people I have ever met, whatever they are being paid, it isn’t nearly enough. Not only are they now lifelong friends of ours, but they truly set the tone for the entire trip with their amazing personalities. Issac was our concierge, he was very kind and welcoming. Camilo and Daniel at the front desk made check in and check out seamless and carefree. For wait staff, Francis, Davin, Yuri, and Miguel made every meal a spanish lesson with an incredible meal to accompany it. Now, of course, everyone was amazing, but those 9 top tier employees stuck out above the rest, and made the experience a true 10 out of 10. I could not recommend this place any more, and will absolutely be back to make more memories.