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Hotel overview

Perfectly situated in the exclusive gated community of Playa Mujeres, within a world-famous golf course, rests the stunning AAA Four Diamond Dreams Playa Mujeres Golf & Spa Resort. This all-suite resort boasts 502 graciously appointed and luxuriously equipped suites, surrounded by secluded white sand beaches and the turquoise Caribbean Sea. Three levels of swimming pools spanning over 65,000 square feet, including two infinity pools with breathtaking ocean views, six hot tubs, a children’s pool, a water park for little ones, a water park for all ages and a lazy river. Located just 10 minutes from downtown Cancun and 35 minutes from Cancun International Airport, this luxurious resort provides an ideal vacation setting for couples and couples with children. 

At Dreams Playa Mujeres Golf & Spa Resort, guests will enjoy the benefits of Unlimited Luxury®, where everything is included and no wristband or gratuities are required — unlimited premium drinks at any of our 13 bars and lounges which include 2 non-alcoholic bars for teens and tweens, gourmet à la carte dining, room service, daily refreshed mini-bar, pool and beach wait service and more!

Location

Playa Mujeres
Cancun International Airport (CUN) : 20 miles

Property information

Year Built: 2016
Last Renovation: 2016
Total rooms and suites: 502

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory Adult Only rooms have a minimum age of 18yrs old, all other room categories allow children.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

 

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 8013 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Typical All Inclusive with Friendly Staff

    Traveled here for a wedding. Friendly and helpful staff. I also like that the resort is fairly compact, so it’s very easy to get around and to get to the beach. There’s also a dolphin area, which was fun to watch as the dolphins did tricks! Having access to Secrets, the adult only side, was also a plus. The food is absolutely mediocre. Everything tasted frozen and as though it was just heated up. Nothing was fresh. The best thing I ate was an ice cream cone. Overly sweet, watered down drinks and primarily bottom shelf liquor. We also had some cleanliness issues. Our bedding was stained (looked as though stains had not come out of the wash), but the staff was quick to change it when we called for housekeeping. I also noticed small stains on several towels. The robes were old and frayed, so we did not use those. Upon check-in, there was a wad of hair on the shower wall. I’m pretty particular about the cleanliness of my room. I don’t want to see hair or stains anywhere, so this was disappointing. We paid for a pool view, and our room overlooked a kiddie water park area, which felt like we got scammed. Overall, I would not return, but I appreciate the friendly staff!

    Oct 06, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Highly Recommend

    Highly recommend this resort! Rooms were cleaned immaculately daily, towels always restocked, mini bar always restocked, staff was attentive and spoke great English. Excursion staff were fabulous all around from hotel staff to transport to tour operators.

    Oct 04, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best stay ever!

    We are still at the resort and my family and I enjoyed the last 4 days, 2 more to go! We are here for my birthday and I get to enjoy every bit of it. This is our first time and it did not disappoint. Everyone is so helpful and made our stay so comfy. Jacky was one of the best!!! She made our stay more fun with all the activities prepared! Erik always check on us and made sure that we are always taken care off! All and all, our stay was the best! Thanks to all the crew!

    Oct 04, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    GREAT BAR AND RESTAURANT SERVICE - THE REST? MEH...

    Outstanding service in bars and restaurants. Housekeeping was poor and sadly the rooms smell of mildew - which is due to the humid weather, but still... If you're planning a wedding -- good luck. The wedding planner was invisible -- it rained and the chairs were wet, we were told to sit anyway. Then it rained again, no umbrellas. When we ran to the tent we were asked to leave since they were not finished setting up. By now, everyone in their fancy clothes was wet. After the wedding finally took place, we waited inside the tent because they had to bring in the chairs from outside -- and they were still wet. Probably should have gone to the wedding in bathing suits!

    Oct 03, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    I can’t wait to come back to Dreams.

    My stay at Dreams Resort in Cancun was nothing short of incredible. The staff was truly the gem of the entire experience—so warm, attentive, and always ready to help with a smile. The room was amazing, with a stunning view and everything we could possibly need for a comfortable stay. The amenities were top-notch, and the variety of food options kept us delighted throughout the trip. I couldn’t have asked for a better vacation—everything exceeded my expectations!

    Oct 02, 2024