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Hotel overview


Location

Beach - Puerto Vallarta
Licenciado Gustavo Díaz Ordaz International Airpor : 3 miles

Property information

Total rooms: 327

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 8514 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Relaxing and fun vacation!!!

    Our week at Dreams was better than we had hoped!! The fact that the pool was closed for renovation worked out for the best…complete access to Secrets with no charge. Food was good but not fabulous. We had an amazing butler, Eduardo, he took great care of us and made sure all of our requests were handled. Two days at the spa was spectacular 😊

    Oct 13, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    AMAZIN RESORT, VERY KIND PEOPLE AND OVER THE TOP SERVICE!!!

    Our stay and service was outstanding, we will definitely be back Our butler Eduardo took care of everything we asked of him quickly and with an smile in his face. During our stay we had access to Secrets side, that was perfect for my family since it's adults only. The crepes at secrets are very good and tasty. our favorite resturant was definitely Capers, food is good and the staff was very friendly and helpful with my allergies. thanks Eduardo again for an AMAZING experince, 5 STARS!!!

    Oct 12, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Family vacation in paradise!

    Great vacation, and exactly what was needed. Our personal butler Eduardo was the best! The resort was clean and not overcrowded. They were refinishing two of the pools but it wasn’t a big deal. Food was good. Poolside suite was fabulous and allowed for extra privacy. We’ll be back.

    Oct 11, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Very pricey low-quality

    Roaches in my room. The restaurants were decent. The staff was awesome. The rooms were not as nice as I expected, especially the roaches. The entertainment was subpar. Most nights were boring at the resort If you just want to relax and sleep and read a book, it’s a good place other than that boring

    Oct 10, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great service at Dreams

    My family had a great time at Dreams. We enjoyed how the service made our stay effortless and memorable. Our butler Eduardo was the best and even found my son’s lost glasses! Only complaint was that many of the restaurants were closed and we would have liked to try more of them

    Oct 09, 2024