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Hotel overview

Aloha from Sheraton Kauai Resort, an oasis nestled on the shores of the world-famous Poipu Beach. From this enviable vantage point, our Kauai resort hotel offers guests intimate access to the Garden Island's charms - from spectacular beaches and lush rainforests to world-class golf courses. Relax in our guest rooms and suites, where oceanfront or garden views await. Spend your days soaking up the sun or relaxing in a shaded cabana next to the Ocean Pool at our Poipu Beach resort. Dine at our authentic eateries, serving fresh Hawaiian fare in a tropical setting; RumFire Poipu Beach is our signature restaurant boasting spectacular sunset views. Showcasing many indoor and outdoor event venues, we offer a brilliant beachfront location for a corporate retreat, wedding or family reunion. Whatever brings you to Kauai, we know our golden-sand beaches and misty sea breezes ensure you'll never want to leave. We look forward to hosting you at Sheraton Kauai Resort.

Property information

Year Built: 1968
Last Renovation: 2018
Floors: 4
Nonsmoking rooms: 188
Suites: 9
Total rooms: 179
Total rooms and suites: 188

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory Prices are based on single or double occupancy. Additional occupants may incur a charge of $70 plus 17.962% tax, per person, per night. These charges as well as the Resort Fees will be collected upon check-in by the hotel and are subject to change without notice.
Advisory A mandatory hotel-imposed fee of $40 (plus tax) per room, per day will be charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change. Mandatory Resort fees apply to every night of your stay regardless of the promotions included in your booking. For detailed description of what’s included in the mandatory fee please see hotel policies.

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 2996 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Horrible experience

    Stayed here after an amazing experience at Sheraton Maui. Safe to say they are NOT consistent. Started with being told our room was reserved for someone else and forced to get another room. And only a $50 dinner comp for this? Find out that was just a lie and our room wasn’t ready… the entire stay was unpleasant. The restaurant by the pool was horrible service every single day with subpar overpriced food. The restaurant for dinner is only open Thursday - Sunday maybe? would never stay here again, the management offered zero help with just a “sorry” and nothing more.

    Oct 28, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Paradise on the beach

    Wonderful, peaceful paradise on the beach. We loved this resort. The grounds were stunning, the pools were inviting & the people were absolutely lovely. There is a private beach with stunning clear water for swimming & surfing. We even had a Hawaiian Monk Seal come up & sleep on the beach just feet away from us. Lava’s restaurant had the best food. We recommend the nachos, island salad with mahi mahi & uncle’s burger after a long day at the beach or pool. Absolutely loved our stay here. We hope to be back in the future.

    Oct 26, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful view

    We had a very beautiful room; it was kept very clean. The view of the ocean was unbelievably beautiful. Food at casual restaurant, Lavas, was Ok; good for breakfast. Concierge was very helpful with other restaurants in the area. The hotel was near 2 shopping malls.

    Oct 22, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Kauai Sheraton Resort the best

    Highly Recommend this hotel and location on the beach. Wonderful rooms, many amenity's. Great Service Staff very helpful, accomadating, and professional. Tiana Sudaria and Bart Thomas at concierge desk went above and beyond to assist our every wish. Would definitely come again. Rented a car and Tiana and Bart created a self guided tour, arranged Helicopter tour, they were great!!

    Oct 22, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice hotel with a good location

    I had a very good experience with this hotel. It is located in Poipu which was a perfect location for all my vacation activities. The resort sits on two sides of the street. One part had the check-in desk, concierge, and valet service along with the garden view rooms. There was a pool for the units on this side of the resort. The second part of the resort was the beach side. There was a pool with bar service, restaurants, fitness room, and cafe. Most of the activities were on this side of the resort. I had an ocean view room so spent most of my time on the beach side of the resort. Staff were all friendly and helpful. Hotel staff were always available to answer a question. There was a bit of confusion with the valet and loosing my car. It was a minor mix-up with the initial drop off of the car when I checked in but the problem was rectified fast and I was not late for my appointment. Otherwise, the valet attendants were friendly and prompt when pulling my car. There are two restaurants on site. I ate at both. Service was good with friendly servers. Food was tasty and served promptly. I did use the cafe a few times for grab and go options like a salad or wrap when I wanted something lite to eat. They also have snacks and some alcohol options for taking to your room. I liked having the cafe available as it gave me more flexibility with food options. The only thing I really questioned was room housekeeping. When I entered the room, there was a nice display on the bed with shell necklaces used to spell out 'Aloha'. I thought this was a nice way to greet the guest. Housekeeping serviced the room every day. I always had fresh towels, bed was made and trash removed. Not completely sure if vacuuming occurred very day. I noticed dirt marks on the duvet and bed skirt which were not caused from me. Not completely sure sink and toilet area were wiped down every day. The things I noticed were minor but I did notice them. Overall, the experience was good with no major complaints about the servicing of the room. I had a really enjoyable time at this resort. I would recommend it to anyone who plans to travel to Kauai. My recommendation would be to choose an ocean view room it possible. The beach/ocean view was amazing. I never had far to walk to the pool or restaurants plus hearing the ocean was relaxing.

    Sep 21, 2024