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Hotel overview

Aloha from Sheraton Kauai Resort, an oasis nestled on the shores of the world-famous Poipu Beach. From this enviable vantage point, our Kauai resort hotel offers guests intimate access to the Garden Island's charms - from spectacular beaches and lush rainforests to world-class golf courses. Relax in our guest rooms and suites, where oceanfront or garden views await. Spend your days soaking up the sun or relaxing in a shaded cabana next to the Ocean Pool at our Poipu Beach resort. Dine at our authentic eateries, serving fresh Hawaiian fare in a tropical setting; RumFire Poipu Beach is our signature restaurant boasting spectacular sunset views. Showcasing many indoor and outdoor event venues, we offer a brilliant beachfront location for a corporate retreat, wedding or family reunion. Whatever brings you to Kauai, we know our golden-sand beaches and misty sea breezes ensure you'll never want to leave. We look forward to hosting you at Sheraton Kauai Resort.

Property information

Year Built: 1968
Last Renovation: 2018
Floors: 4
Nonsmoking rooms: 188
Suites: 9
Total rooms: 179
Total rooms and suites: 188

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory Prices are based on single or double occupancy. Additional occupants may incur a charge of $70 plus 17.962% tax, per person, per night. These charges as well as the Resort Fees will be collected upon check-in by the hotel and are subject to change without notice.
Advisory A mandatory hotel-imposed fee of $40 (plus tax) per room, per day will be charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change. Mandatory Resort fees apply to every night of your stay regardless of the promotions included in your booking. For detailed description of what’s included in the mandatory fee please see hotel policies.

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 2999 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice grounds

    The Good - The resort amenities and grounds are lovely and well maintained. The Rum Fire restaurant is fabulous! The check in staff were friendly and efficient, though the room was not ready until exactly 4 pm; I checked at 3:52pm (different staff member, and first time I checked since we did our initial check in at 1 pm), who said "well we still have a few minutes!". Our studio room is across the street from the ocean (timeshare units, worse location than the hotel), but still a nice view. Lavas is just okay for breakfast, but the sunrise views from there are stunning. The gym is clean, well equipped, and well maintained. Location is close to Merrimens and The Table restaurants, and some good shops - all within a mile, and an easy walk. I love that there is a great yoga class included everyday at 9am, and the teachers are wonderful with the great location on the lawn right in front of the ocean. The concierge, Bart, was very knowledgable and helpful. The not as good: our room had old food in the microwave. The toilet had used tissue in it. The partition in the room is dusty. The microwave gives a "service may be needed, steam sensor" continual beep warning until it's reset when the beverage heat setting is used, and the stove top takes about 1/2 hour to heat water; all were reported on our first day...and still no response upon check out at day four. All in all, a nice stay, and we like this resort, but very disappointed in the room cleanliness and room appliances maintenance (and other than a sincere sounding apology upon reporting, nothing was offered or done about it). Moved onto the Grand Hyatt, and what a difference!

    Dec 04, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    25th anniversary getaway

    We went for our 25th anniversary - left the kids at home. We were a bit concerned over prior reviews around strikes, service, etc. We had an excellent experience. Our room was a deluxe ocean front room and the view was spectacular. We ate at the Lava restaurant regularly for breakfast and one dinner. Service can be on 'island time' at times, but the staff are great. The location couldn't be better and we would definitely stay again. There are a lot of families with kids at this resort, but this wasn't a concern for us.

    Nov 27, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    AWFUL!

    Visit Hawaii yearly past 20. Longtime Marriott owners, so thought we would do 4 days here since the merge. BAD IDEA! NOT on par w/our ownership level in any way, shape or form w/Marriott quality! "Villa" was a tiny tiny "living room" w/old, uncomfortable, outdated sofabed & equally uncomfortable chair. NO table anywhere to eat! No place to put groceries, either. BTW, coffee maker but NO coffee filters, necessitating a trip to market! Toaster & dishwasher didn't work. "Bathroom" was a closet-sized shower to the left of the entry door - vanity was adjacent to the kitchen, separated by a decorative wall. Positively NO PLACE to put luggage! In fact, my husband had to hang his clothes in the broom closet by the entry door. Carpet outdated & worn. Spent our 4 nights stumbling over open suitcases in the "living room." Bedroom was quiet, cool & comfy bed BUT NO PLACE to put suitcases & only tiny wardrobe - not lighted - for a few hanging things. Lanai was spacious but horribly uncomfortable chairs. View was garden & rooms other side. The pretty side of this place was across the street on the hotel side. The positives: beautiful sunsets on hotel side. Spacious parking. Working AC that keeps master BR cool & comfy, quiet. Warm & inviting staff. That's it! Have NEVER posted a review this negative, but given the experience, it's more than appropriate. $ for $, this Sheraton "timeshare villa" is severely substandard to Marriott quality. Comparatively, we spent the remaining 4 nights in Princeville at The Westin and it was superb in every way! IMO, this resort may be perfect for those wanting only beachtime across the street and eating out. Other than that, that's it! Waste of 4 nights!

    Nov 12, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Horrible experience

    Stayed here after an amazing experience at Sheraton Maui. Safe to say they are NOT consistent. Started with being told our room was reserved for someone else and forced to get another room. And only a $50 dinner comp for this? Find out that was just a lie and our room wasn’t ready… the entire stay was unpleasant. The restaurant by the pool was horrible service every single day with subpar overpriced food. The restaurant for dinner is only open Thursday - Sunday maybe? would never stay here again, the management offered zero help with just a “sorry” and nothing more.

    Oct 28, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Paradise on the beach

    Wonderful, peaceful paradise on the beach. We loved this resort. The grounds were stunning, the pools were inviting & the people were absolutely lovely. There is a private beach with stunning clear water for swimming & surfing. We even had a Hawaiian Monk Seal come up & sleep on the beach just feet away from us. Lava’s restaurant had the best food. We recommend the nachos, island salad with mahi mahi & uncle’s burger after a long day at the beach or pool. Absolutely loved our stay here. We hope to be back in the future.

    Oct 26, 2024