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Hotel overview
Location
Punta Cana - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Spring Break Policy - Bookings in the months of March and April will be subject to the following conditions:
- The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
- Students/youth between 16 and 23 years of age. Adults accompanying are responsible for the students’ behaviour. of the remaining nights.
- In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
Ratings & reviews
TripAdvisor traveler rating
15838 reviews
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Jul 13, 2025Joia Bavaro is Excellent
Top of the line resort. Lobby area is beautiful Pools & pool bar are great. Place was at capacity and it never even felt crowded. Team members have a high level of care and are incredibly friendly. Special shout out to Smile, Will Smith, & bartender Eyre! Tons of activities. Restaurants are great. The buffet is really really good. No problems getting into the restaurants. The gym is more then adequate. The rooms are beautiful. Clean- conveniently located to everything. Extra bonus is the ability to got to the other adjoining properties but no one can come to the Joia unless you're staying there. The beach is beautiful but unfortunately it was a really bad seaweed year. If beach is your priority, come Jan-April. Otherwise, it'll be hit or miss with the seaweed.
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Jul 11, 2025
Amazing resort with outstanding staff.
We just left Joia after a wonderful 6 day stay. Everything about this resort was enjoyable. The staff was amazing, the food delicious, the drinks refreshing and plentiful. Our butler, Valentin, was attentive and provided excellent service and helped make our stay incredible. Miguel delivered outstanding service every morning at the buffet. He made sure to keep our water topped off, our coffee cup filled and our mimosas full. Ery made fantastic drinks at the pool bar and was always enjoyable and fun to be around. LeBron was eager to help with anything we needed during our stay. Always friendly and professional. Alex provided remarkable service during archery. Housekeeping, Yajaira, kept our room immaculate throughout our stay. Our bell hop, Yerfi, was personable and sociable and kind. We would recommend this resort to anyone. It’s definitely our favorite resort out of the 7 we’ve been to. The staff is like no other and we are excited to come back in the future.
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Jul 11, 2025
Punta Cana
The accommodations and staff were spectacular! The food and facilities were top of the line! Would recommend to anyone looking for an all inclusive resort!
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Jul 07, 2025
Staff and property are defintely 5 stars!
I recently stayed at Iberostar JOIA and honestly, it was one of the most unique and relaxing resort experiences I’ve ever had. The property has this green, nature-filled vibe that you don’t see often. As soon as you walk in, you can smell the clean, fresh air, and you're greeted with cool towels and a homemade tea that includes honey from bees right there on the property. It was such a thoughtful and refreshing welcome. The resort itself is on the quieter side, which was exactly what I was looking for, though it might not be everyone’s cup of tea. That being said, if you're visiting for the premium food and drinks, this is definitely the place to be. The restaurants served prime steaks and lobsters that would easily go for over $100 in the States, and the bars were fully stocked with everything from Jameson and Jack Daniels to top-shelf Mexican tequila.
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Jul 07, 2025
Amazing!!
Everyone here was so nice! The room was amazing, they gave us an upgrade for a good deal. Housten and Jesus were my butlers and they helped out so much with every little thing. The views were gorgeous and the staff was amazing! Alex, Will Smith, Chocolate, and the rest of the activity crew were all amazing! The bartenders were all amazing. There was an amazing guy who got my wife and I drinks the whole time but I forgot his name :( He hung around and took orders by the edge of the infinity pool, hot tub, and the cabanas a lot. He was great!