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Hotel overview
Dreams Aventuras Riviera Maya is a getaway with near infinite pleasures. Guests of all ages experience Unlimited-Luxury®, remarkable amenities led by spacious rooms and suites with lovely views, gourmet dining options, limitless top-shelf spirits. To unwind, Dream Spa by Pevonia® offers a generous pampering menu. It’s all of this and more. Enjoy with all the family with our waterparks with slides and drop.
Nestled on a secluded bay in a charming, yacht-studded marina village, Dreams® Aventuras Riviera Maya is an unforgettable all-inclusive resort escape to a tropical destination with fun for the entire family. Go deep-sea diving in the shimmering waters of the Caribbean Sea, explore nearby Mayan Ruins in Tulum, relax at the spa with a massage or unwind at the swim-up bar. Enjoy world-class cuisine at any of a dozen bars and restaurants, including kid-friendly dining options or great Riviera Maya activities. Whether you’re looking for adventure and exciting recreation or relaxation and rejuvenation, you’ll discover it all in Puerto Aventuras, Mexico — one of the Caribbean’s most beautiful hidden gems.
Location
Puerto AventurasProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
3368 reviews
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Jul 14, 2025Family/Friends trip with 8 year olds
We stayed here for one week over July 4th. Our group had four adults and two 8-year-old girls. Both families had swim-up rooms in the Preferred Club. I was very nervous after reading the many negative reviews, but our trip was better than expected. The Good - All the positive comments regarding staff are right on the money. The staff was overall amazing, both in the preferred club and within the other parts of the hotel. Amado in the preferred club bar and Jesus at the preferred club pool were both wonderful. But all the staff at the hotel exceeded expectations and were helpful, kind and prompt. The staff really made the trip special. - Preferred club elevated our experience. I would not have enjoyed the trip as much without preferred club. The preferred club restaurant was a great additional option with a very good breakfast and lunch. Dinner was also good, but the larger resort has other similar options at dinner. I prefer a quiet pool experience and the preferred pool, while busy, did not have games or overly loud music. Jesus and the other pool attendants will help in securing chairs which I appreciated. Waitstaff came by frequently for drink orders. I also found the mixed drinks to be of superior quality in the preferred pool and club. The pool area was active, with kids and swimmers etc. But no games or group activities. I dislike those but did notice other preferred guests moving between pools so they could enjoy the larger resort pool. - I found the food quality to exceed the reviews. We did not attend any of the special group dinners but did visit all the restaurants. The Mexican restaurant (El Patio) the preferred restaurant (Oceana) and the grill restaurant (Seaside Grill) were our favorites. All were very good. Italian was just ok and the Asian restaurant was fine. The buffet was better for breakfast than lunch. Coco Cafe was great for coffee drinks in the morning. We ate at both El Patio and Seaside Grill twice. - Our kids loved the water slide. They spent hours going down the slide which was manned by a lifeguard during all opening hours. - The surrounding area is very nice. We had fun walking around the marina. There are some good-looking restaurants nearby if you want to eat off property. The resort is also close for excursions related to Xcaret etc. The Bad (within the hotel's control) - the lunch buffet was fairly repetitive. I found it strange there was rarely any beans available within the taco section. Each day there were taco fixings out with various meats but no beans. - we prefer making reservations for dinner. With young kids waiting can be difficult. Luckily, we are early eaters. We found if you arrived at restaurants by 6:30, 6:45 you could easily be seated. Anything after that you will likely have a wait. Of course, some people prefer the opposite so the resort can't necessarily win here but that's my two cents. The Bad (out of the hotel's control) - Seaweed is obviously a big problem everywhere. While the hotel did their best, the lagoon area was not swimmable. At the beginning of our week the smell was overpowering. It was hard for me to be out near the beach the smell was so bad. Thankfully the preferred pool was less impacted. By the end of the week this was all better. While the hotel did their best, it was very problematic. - While the hotel is on the beach, you don't really have access to the beach. I missed swimming in the ocean more than I anticipated. In addition, you can't really hear ocean waves until you walk past the Portofino restaurant to the far edge of the resort. Our girls prefer the pool, but all the adults really missed swimming in the ocean. This is the primary reason we would not return to this resort. If you are solidly a pool person, I could see returning in the preferred section, but we will not. This is not the resort's fault obviously, but I don't think the hotel website is very clear. At this point no one would swim or get in the lagoon given the sargassum issue. If swimming in the ocean and bobbing in the waves is a must, you can't stay here. You will be disappointed. Overall, I had a better time than I was expecting. The staff make the resort special, I hope the owners continue to focus on the customer experience and encourage the level of service we received. Food was good, pool was nice, rooms were fine. But the lack of true ocean access means we will not return.
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Jul 13, 2025Fabulous walking tour of the Marina
Sebastian was fabulous! I highly suggest the walking tour. We saw Marina life, had the opportunity to shop and went out to see the beach. This was the perfect amount of time and I would not have been able to see a true Cancun habitat! 10/10
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Jul 12, 2025There is not enough room here to list the issues
I will not be coming back to the resort after several issues at the resort. Did not like that for the first 2 days the place smelled like sewer issues
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Jul 10, 2025
Why Bother??"
Upgraded to preferred status upon arrival. Other than an ocean view room, wasn't worth the $$. Food quality is horrible. By far the worst of any resort I've been too. Hyatt apparently just purchased Secrets and Dreams. Obviously somebody from Hyatt needs to come and try this food. Only good thing is that we were able to find restaurants out in the marina to eat at. Sadly, when you book all-inclusive you shouldn't have eat at restaurants outside the resort. There's no beach due to the sea weed, but that's not the resorts fault. Seems like the sea weed has been an issue for years. Bottom line is....you book all inclusive resorts for the beach and the food. You get none of those here!! It's your money, but there are 3 star resorts that are better.
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Jul 09, 2025
Dreams July Visit!
We have had a great returning trip to Dreams! We spent our mornings doing bike rides and afternoons playing volleyball. Best entertainment host Christian!! The kids loved him and wanted to do any and every activity he was part of! Thank you for a great experience Christian!