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Hotel overview

Experience NOLA?s vibrant culture at Sheraton New Orleans Hotel, located near the renowned French Quarter and the CBD. Relax in our pet-friendly hotel rooms, adorned with premium amenities, and indulge in 105,000 square feet of versatile meeting space. Our family hotel in New Orleans is nestled on Canal Street, which puts you steps away from the electrifying energy of Bourbon Street, with easy access to the Ernest N. Morial Convention Center and Caesars Superdome. Rejoice in the comfort of our lavish guest rooms and suites, featuring floor-to-ceiling windows offering views of the French Quarter and Mississippi River. Elevate your stay with exclusive Club Lounge access, relax by our rooftop pool, or rejuvenate at the fully equipped fitness center. Delight your senses at our lobby Starbucks or savor cocktails and local delicacies at Pelican Bar. Immerse yourself in the spirit of the Crescent City at our weekly Sheraton Gatherings and make meaningful connections at Sheraton New Orleans Hotel.

Property information

Year Built: 1982
Last Renovation: 2012
Floors: 49
Nonsmoking rooms: 1110
Suites: 53
Total rooms: 1057
Total rooms and suites: 1110

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory A minimum valet parking fee of $43.00 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory Prices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.
Advisory Important information for our guests: The Sheraton New Orleans is 100% smoke free. There are designated smoking areas outside of building. A $200 per day cleaning fee will be charged to the guest's account should smoking occur anywhere inside the facility.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Pet Policy Pets Allowed: USD 75.00 non-refundable cleaning fee Per Stay; maximum of 1 pets allowed; maximum weight per pet is 40.0 pounds

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 3375 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great customer service

    Latrell provided great customer service. She was very patient and took her time to ensure my reservation was set. Dr. Sterling

    Jul 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best stay at a Sheraton!

    The staff was super nice and welcoming. I had Club access as a Gold Elite Bonvoy member and had a fresh breakfast with coffee and beverages every morning and a Happy Hour selection of traditional New Orleans dishes, salad, drinks, etc. The view was to die for. The downstairs lounge was beautiful and the on site full service Starbucks and FedEx (mailed home a painting too large for carryon) were additional perks of this Sheraton. The location was perfect for walking to Bourbon and Frenchmen St. and all the other landmarks. I only needed an Uber to and from the airport. I can't wait to return.

    Jun 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Visited my hometown for a business trip

    I had a great stay at the Sheraton! The room, food, conference amenities and staff were amazing! I especially wanted to recognize Sheraton’s hospitality staff for assisting me with a bill issue, helping me to find a perfect room and their customer service. Lina, Gabrielle and Alexandria we attentive, follow/up with me and navigated a major bill issue for me. Lina even called me the next morning to verify information. It felt good to know that I wasn’t viewed as “just a guest” but a welcomed hometown customer. Thank you ladies for all of your help, and Sheraton will remain a classic choice for me and my family!! See you soon!!

    Jun 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    10/10 Experience!!!

    Excellent experience at the Sheraton New Orleans! Manager, Sarah Jones, and staff went above and beyond to make this a special experience! They have set the bar so high for any other Marriott properties. Such a beautiful suite.

    Jun 21, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Beware! Yuck

    Horrible. I never take the time to write reviews but the smell was horrible in the room, like musty, body odor/moldy type smell. My guess is the room had gotten wet and not dried properly. The power cables were taped across floor, NO hot water, broken phone and blow dryer. I should have googled it but because it was the conference hotel I didn’t give it much thought. So happy to be leaving today, yuck.

    Jun 18, 2025