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Hotel overview
Hotel General information as follows:
o Unlimited international and local liquors
o Royalton signature DreamBed™ with high thread count sheets
o All-In Connectivity™ with free high-speed Wi-Fi resort wide for all your devices and in-room USB charging stations
o Royalton Signature rain shower
o Sports Event Guarantee™
o Satellite television with specialty channels
o Daily entertainment and nightly shows
Location
BeachProperty information
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Hotel details
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
12549 reviews
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Jul 12, 2025Memories that will last forever !
The staff at this hotel made you feel at home! everyone was super friendly - pleasant and patient! anything you needed they were able to help. Our butler Ryan was always there when we needed him! always greeted us with a smile and handshake! He became a friend on their trip and we hope to see him again either in NY or DR! The room was super clean and always had yummy snacks and chilled drinks /juices for us. The shower is amazing for mommy and daddy to shower together OR mommy! it was an amazing vacation! the excursions were a lot of fun- book them right at the resort! ask for Lucky! make sure to show appreciation to the staff when your vacation comes to an end!
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Jul 12, 2025Sorry I cannot recommend
We had a beautiful stay with our family. Although some issues were very disappointing and even upsetting, the resort is absolutely beautiful. It’s huge so you never felt crowded. We shared some very memorable, and enjoyable times and made alot of wonderful memories. The kids loved it. The entertainment and bars were excellent. Adele, Queen, The Greatest Showman, Jennifer, Manager, was the best! She made it possible for us to get dinning reservations and made my son, Blake Chachere, birthday 🎂 so very special for us. Thank goodness, because we were very unhappy after two days of not being able to get a restaurant reservation unless you wanted to upgrade and spend $500 extra for an experience. You can’t book a reservation for any of the restaurants until you arrive and check in, then you still can’t make a reservation- nothing was available. The main area buffet was excellent for breakfast and there were several lunch options all around the resort. But, for dinner we wanted to dine in a restaurant, they had several great choices. Zen Asian, Zen Hibachi, Hunter Steakhouse, Rio Brazilian, Oceans Seafood, which is why we chose this resort. The food was so so- I wouldn’t go to Punta Cana for the food. Overcooked Tomahawk Steak, overcooked seafood, overcooked lobster, bland meat, seafood, and vegetables. Beautiful food but poor grade of steak- gristle throughout the NY Strip. I couldn’t eat it. The drinks were excellent. Lots of choices. Sweet, straight, fancy. Top shelf if you asked, their regular brands were great, drinks were strong, not watered down at all. Service was excellent. Everyone was happy, friendly, cheerful and so very happy to serve and make our stay pleasant. There were a few that weren’t and wanted a tip for anything they provided but, for the most part, excellent people, excellent service, happy employees. Marisol, our housekeeper was excellent, our room was clean, fresh, and very comfortable every day. Although, there was a smell throughout the resort and even in the rooms, it wasn’t the resort, it’s the geographical location. High humidity and sea grass, low tide conditions. The entire staff was friendly, fun, happy, and very accommodating. If anything, communication was the main issue. Especially with The Royalton Excursions. Either that or that particular staff member (Julio) was in on the scam with Scape. What he told us when we booked our excursion and what was expected when we arrived at the marina was not the same thing. Unfortunately, once we arrived, they wanted $900 in addition to the $900 we had already paid for a 4 hour private catamaran experience for our family. We refused to pay the additional amount after traveling 40 Minutes to get there. They left us stranded at the marina with no way to get back to our resort for hours with 25 members of our party. Small children and 2 elderly parents, in the heat & sun at the marina. And, we totally missed out on our catamaran excursion. And, lost most of the hours of our day, waiting around on concrete with no water, food or even a place to sit. Finally, we were able to get Alberto, manager concierge, at our resort to get transportation for us to return to the resort. Even though we had to pay $200 for that too. The other complaint was the lack of communication at the Hunter Steakhouse. I had to pay for two bottles of wine that I wasn’t told about. If we had ordered by the glass it would have been included but we weren’t offered by the glass, we were given a wine list to choose from. So, I ordered a bottle of white and a bottle of red for our table of 11 people. And, unfortunately, I couldn’t eat my steak. The NY Strip Steak was so full of gristle-I couldn’t even cut it with a steak knife. I asked for another steak knife, same! I heard the salmon was delicious as well as the flank steak. The Cabanas were wonderful- costly but well worth the cost. We enjoyed 2 cabanas every day of our stay except days on excursions. The staff was friendly, and so attentive, service was excellent, we really enjoyed our pool side. The lazy river was a huge hit!! Although, they don’t tell you that you have to buy the floats to float down the lazy river. Unfortunately, we didn’t get to do the Flowrider, we weren’t aware you had to pay extra for that too. The SPA was exceptional. Gorgeous Spa. Huge. Five star 💫 all the way. We had 80 minute massages for an exceptionally reasonable cost, access to whirlpool, sauna, and pool. Plus, they treated us to a 50 minute Sound Bath experience that was absolutely amazing. Our dune buggy experience with Road Off half day Buggy was exceptional. 5 star ⭐️ Highly recommend. Fun, safe, full of surprises. Their staff was great. The beach was a total disappointment, sea grass everywhere, couldn’t even walk on the beach. We were approached constantly by numerous people selling excursions, jewelry etc. We won’t be going back to the DR, Punta Cana, or Marriott Royalton Bavaro that’s for sure. Tropical Dominican Transportation was great for the most part. Only issue, on our arrival they came very late and weren’t holding a sign as we were told they would with our name on it. Therefore, finding our private car and driver was a 30 minute mixup, confusion, delay, and uncertainty. Once we connected, they made up for it. Fortunately, our return transportation to the airport was excellent.
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Jul 12, 2025Great holiday!
We’ve just returned from a 2 week stay here (parents + 16yo) and our experience was so different to what the recent bad reviews say. Yes, some minor maintenance is needed but this did not affect our overall experience. We had tried to change the holiday before we went due to the reviews but Tui wanted the full cancellation charge so we just went with an open mind and had no regrets. We did upgrade to DC at check in though. Resort - the resort is well set out and aesthetically is lovely. I loved that the majority of the “action” at night is set around the open stage area so the shows (which generally were ok, some better than others) could easily be seen without being packed into one area. Facilities - the lazy river is great and there is also a pitch and putt. We didn’t use the teen den, using the pool table in the sports bar instead ($3 a game though). Room - we had a suite with 2 queen size beds. The room was a good size and was cleaned daily to a high standard with regular linen changes. We did experience minor dripping from the ac tray but this was rectified within an hour of reporting it via the app. We were in block 14 which was well positioned nearer the sea than the lobby area. Food/restaurants - we only ate at the main buffet once as our butler booked the a la carte restaurants for our stay. The standard of food was very good and the staff were great. We did not limit our food choices to be “safe” and none of us had any illnesses. The choices were very varied. We loved Ocean Side for breakfast, the DC beach bar for lunch (thank you Nestor and your team) and Grazie and Hunters for dinner. Pools - the main pool and the DC pools could noisy at times (depending upon who was in the pool bars as some guests were certainly louder than others). We used the beach for some peace and quiet when needed. There was plenty of space on the beach and decent loungers (we were well looked after by Rayner). The pools were cleaned every morning but we noticed that one corner of the DC pools did not have a skimmer trap. Sun tan lotion would collect in this corner and, even though it was regularly cleaned, it would collect again every couple of hours. More shade is needed at the DC pool though. The hotel cannot be compared to say Moon Palace, Cancun which I would class as 5* but this is the DR and the cost is in no way comparative. I would say it is a 4* but with some 5* elements. I understand that some improvements are due to start in September. We have had a great holiday and we would return if we were to visit the DR again.
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Jul 11, 2025
Great food, great fun, This was a memorable vacation.
Mr. Almonte provided excellent service for the duration of my visit. He made sure to check on our group each day and he made sure we hade reservations for dinner each night. Royalton Bavaro is a high quality resort. I would recommend this resort for a great vacation.
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Jul 11, 2025Disappointing for Marriott
While the resort was nice and the room was large enough, everything else was annoying. No toiletries, requests were half met, we had to beg for toilet paper and when they wouldn't give us any, my husband found a maid cart and grabbed some. The food was mediocre to bad. The staff was hit or miss. The diamond club over rated, the butler service was a joke, saw him once and never had answers. Don't be fooled by the concierge in the diamond club halls. They are time share sales trying to get you in a presentation, we did go and found ourselves calling the prime membership sales manager an arrogant di**. The only 2 people that were pleasant, were the ladies in the diamond club lounge. The diamond club pool was nice until the late afternoon, they let anyone go in and party... it was loud and saw people drunk and arguing. So with that said, if you're there to party get drunk and not care, this is the place for you. If you're with a family and want an easy vacation, beware