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  • Thinking about traveling to Mexico?

    With over 28 years of experience, we, Southwest Vacations®, have made it our mission to help people achieve their vacation dreams. During those years, we have worked closely with all of our partners to provide our guests a fulfilling and safe vacation wherever they choose to travel. Mexico has been a top vacation destination for our travelers, and we remain committed to providing our customers with an amazing end-to-end experience.

  • Alcohol regulations and practices

    The Mexican government has regulations and restrictions in place that are enforced in hotels, resorts, and bars. The government completes alcohol inspections on a regular basis, and recent inspections did not result in any tainted alcohol being found; however, there were findings of alcohol that did not meet regulatory standards of proper labeling*. The authorities closed down the establishments that did not meet the standards and continue to enforce these regulations.

  • Safety and security

    When traveling to Mexico, we urge you to exercise the same amount of caution you would use anywhere else you travel. We thoroughly vet all of the resorts we offer, as resorts can be an extremely safe way to travel. The resorts we offer also have strict security measures throughout each property to provide safe conditions for all visitors.

  • Government travel advisory

    The U.S. State Department recently updated an existing Travel Warning on Mexico to extend to the popular tourist regions including Cancun and Cabo San Lucas/Los Cabos. This update was routine and is related to isolated incidents that were targeted to violence among criminal organizations. Explicit in the State Department’s warning was that resort areas and tourist destinations are not considered targets for such drug-related violence and crime; however, in an effort to exercise sufficient caution, the U.S. government added these regions into the warning. Southwest Vacations is aware of the updated warning, and we take this very seriously. The safety of our clients always has been and always will be our top priority. We encourage customers to visit to review the most up-to-date information on warnings and alerts prior to traveling to any international destination.

  • 24/7 support

    We offer several forms of in-destination support to protect and enhance your vacation. Our ground transportation providers pick you up at the airport and bring you directly to your resort—no need to look for a taxi, figure out fare costs, or worry about exchanging currency. While at the hotel or resort, if you encounter any issues, we offer a "During Travel" helpline that is available to assist you 24/7. If you are interested in planning activities, you can book with one of our trusted providers to create a unique and memorable experience. We partner with both local companies and government agencies to bring you the most positive vacation experience.

*As reported by TravelPulse.

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