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Terms & Conditions for Southwest Vacations® package gift card

General Information

  • A Southwest Vacations package gift card is valid on vacation packages or activities purchased through Southwest Vacations.
  • Southwest Vacations package gift cards are not valid for Southwest air fare only purchases and cannot be redeemed through Southwest Airlines directly.
  • A Southwest Vacations package gift card is non-refundable, has no expiration date, is fully transferrable, and is not replaceable if lost, stolen, or destroyed.
  • A Southwest Vacations package gift card is VOID if altered or obtained fraudulently.
  • A Southwest Vacations package gift card is not a credit or debit card and has no implied warranties.
  • Southwest Vacations reserves the right, and holder or purchaser of the card agree, that Southwest Vacations may at any time change the terms of the program or contract with another third party to administer the Southwest Vacations package gift card program.
  • A Southwest Vacations package gift card may not be resold by any unlicensed vendor under penalty of law; unlawful resale or attempted resale is grounds for seizure and cancellation without compensation.
  • Use of gift cards for advertising or promotional purposes (including but not limited to sweepstakes) is strictly prohibited without the prior written consent of Southwest Vacations.

Purchasing a Southwest Vacations package gift card

  • A Southwest Vacations package gift card can be purchased at www.southwestvacations.com or by calling 1-800-243-8372.
  • A delivery charge may be added to the total amount of your order and will vary based on the delivery type selected.
  • Only forms of payment with billing addresses in the United States are eligible for Southwest Vacations package gift card purchases.

Delivery of a Southwest Vacations package gift card

The following additional rules and regulations apply to cards delivered via USPS:

  • A Southwest Vacations package gift card can ship via standard USPS Mail at no additional cost and usually arrives within 7 – 10 business days.
  • A Southwest Vacations package gift card can ship via USPS Priority Mail at a cost of $8.00 per order and usually arrives within 2 – 5 business days.
  • Southwest Vacations package gift cards requested after 6:00 pm CT will be processed the next business day.
  • A Southwest Vacations package gift card cannot be shipped internationally or to APO/FPO addresses. Priority delivery cannot be shipped to P.O. Boxes.
  • Southwest Vacations is not responsible for Southwest Vacations package gift cards that are undeliverable or not received due to inaccurate delivery information.
  • Delivery to an incorrect but deliverable address as provided by the purchaser is the responsibility of the purchaser.

Redeeming your Southwest Vacations package gift card

  • Southwest Vacations package gift cards may be redeemed at www.southwestvacations.com, by calling Southwest Vacations at 1-800-243-8372, or via a travel agent.
  • A Southwest Vacations package gift card is not valid for the purchase of flights, hotels or rental cars not booked as a package, or Cargo, group tickets, pet fares, Southwest gift cards, Southwest Vacations package gift cards, EarlyBird Check-In®, international baggage fees, or inflight purchases.
  • A Southwest Vacations package gift card may not be used for domestic oversized and excess baggage, or unaccompanied minor service charge.
  • Each purchase is deducted from the balance of the card. If the package price is greater than the value of the Southwest Vacations package gift card, the difference may be paid with a credit card and/or a Southwest Vacations package travel credit. If the ticket price is less than the value of the Southwest Vacations package gift card, the balance will remain on the card until it is decreased to zero, at which time the card will be deactivated.
  • A Southwest Vacations package gift card will not be redeemed or exchanged for cash, check, or credit except where required by federal or applicable state law.
  • A Southwest Vacations package gift card redeemed for travel is nonrefundable. If travel is not taken, funds may be applied towards applicable supplier fees and penalties. Any remaining funds will be issued in the form of a new Southwest Vacations package gift card.
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