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Hotel overview

EXPERIENCE WAIKIKI AS IT SHOULD BE at a contemporary beachfront retreat rooted in Hawaiian culture. This iconic place of healing and renewal is complemented by the latest amenities, a focus on wellness and unmatched hospitality. Newly renovated guestrooms create a modern Hawai‘i residential feel. And authentic Hawaiian culture is everywhere, from curated artwork, local activities and hands-on craft making to live music at the iconic Kani Ka Pila Grille–the best place to see award-winning contemporary Hawaiian performers in an intimate setting.


FEATURED SIGNATURE EXPERIENCES

LOCAL ARRIVAL A heartfelt local greeting and special gift welcome each guest.

LOCAL EXPERIENCES A variety of complimentary activities, customs like our renowned Hawaiian Wedding Vow  renewals ceremony and exclusive  off-site excursions are offered for guests to interact with the local community.

LOCAL FAREWELL Departing guests will receive a complimentary print of an Herb Kane painting to remind them of their stay with us.

Location

Waikiki Beach
Honolulu International : 15 miles

Property information

Year Built: 1966
Last Renovation: 2009
Accessible rooms: 10
Floors: 25
Total rooms: 635

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory The standard cancellation policy applies to all room categories unless booking a non-refundable room category or promotion. Non-refundable room categories and promotions will be 100% fully non-refundable at the time of booking.
Advisory A minimum valet parking fee of $40 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum mandatory hotel-imposed Daily Resort Charge of $35 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Minimum night stay requirement may apply to your reservation.

A major credit card is required upon check-in to cover phone or incidental charges

Convention attendees cannot book this property for their convention stay, they must book through the proper convention source. Convention attendees that violate this policy will be responsible for paying any higher rates and may not be eligible for any promotional offerings.

Porterage is mandatory when baggage is delivered separately from the guest.

Room requests are not guaranteed and are based upon availability at check-in.

Rollaways are not allowed

Resort fee Inclusions (subject to change):

• Wi-Fi, maximum 4 devices per room 

• 2 water bottles 

• In-room coffee and tea, replenished daily 

• Access to Fitness Center 

• Access to pool and hot tub spa 

• Use of beach towels 

• All Good reef-friendly sunscreen available at the pool 

• Free breakfast for children 5 years and younger with purchase of an adult meal from menu at Kani Ka Pila Grille 

• Honolulu Museum of Art: Free admission for 2 adults 

• Exclusive shopping and dining coupons 

• Pack of disinfecting wipes 

• Local and international phone calls up to 60 minutes daily

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 6991 reviews
  • 5.0 star tripadvisor rating
    Worth It!

    Relaxing beautiful place. Even though they are updating there was minimal sound and the room was absolutely perfect. Ocean views were just what was needed. Staff super friendly & helpful. Even the food on sight was delicious. The only thing I would change would be the cost - but hey I always want to pay less. Will definitely stay again!

    Jul 31, 2021
  • 2.0 star tripadvisor rating
    Under construction.

    This hotel is currently being under major renovation. It was a big surprise to my family and me upon arrival, however, we thought it would just be one area of the hotel, not the entire 1st floor. My daughter has asthma and for that reason, we couldn't stay at the pool or have dinner o lunch at the restaurant by the pool. It was extremely frustrating for all of us, especially for my kids. I tried to contact Americanexpresstravel.com, but they couldn't help us (which was very disappointing). The blue construction walls are like a maze and the construction noise from our balcony took away from the relaxing beach stay we were hoping for. The staff was excellent, however, every time we stopped by the activities desk there was a long line and only one person working. My other huge concern was wear mask wasn't required at this place and the carpet in our room for sure needs to be replaced as soon as possible. American Express Travel, I had no idea that you guys book trough Priceline. This was the first and last time that I used your service!

    Jul 25, 2021
  • 5.0 star tripadvisor rating
    A Wonderful Location & Amazing Service!

    I've been to Oahu multiple times, and this is my favorite hotel. The service is excellent, the new rooms are gorgeous, and I love the location! This is a quieter part of Waikiki but close enough to walk to restaurants & shuttles. To address the elephant in the room - YES there is construction! Anyone who was unaware of this did not check their reservation & emails. I was worried about the noise, but it didn't bother me. The renovated rooms are quite sound-proof and all construction stops by around 3:00 PM. They also have musical entertainment at 6:00 PM, which is lovely after an eventful day. My one complaint is towards my fellow hotel attendees. There was a huge influx of rude families and groups (uncontrolled kids running into me, people leaving trash everywhere, yelling at service workers). But it wasn't just Outrigger Reef - people behaved this way all over Waikiki.... I've never had this experience in the 5 years I've been to Oahu, so it must be a one-time problem. The hotel staff were exceptionally kind and accomodating. I'm positive that I'll be returning to Outrigger Reef, and I'm looking forward to the renovations and resort upgrade! :)

    Jul 25, 2021
  • 3.0 star tripadvisor rating
    Be Aware

    This hotel is currently being renovated. We did receive an email about this prior to arrival, however we thought it would just be one area of the hotel, not the entire 1st floor. The blue construction walls are like a maze and the construction noise from our balcony took away from the relaxing beach stay we were hoping for. The staff was excellent, however every time we stopped by the activities desk there was a long line and only one person working.

    Jul 17, 2021
  • 5.0 star tripadvisor rating
    The Perfect Vacation!

    I spent nine days at the Outrigger Reef with my family and it was absolutely incredible. We decided to spend a little more on the ocean front room and club access, which ended up being completely worth it. We loved our room, it was spacious and comfortable. Lily from housekeeping was the BEST. She was so kind and kept our room looking amazing. Everyone at the resort was friendly and very accommodating. I was blown away by the service! I spoke with a resort representative about the construction before booking. We still decided to book because we’re usually out and about adventuring most days. I only cared about the pool being open, which it was. The construction didn’t impact us because everything was within walking distance of the resort. There’s tons of coffee shops, restaurants, surf shops, retail shopping, and the beach. The location is perfection! For us, we only noticed the construction on the way in and out of the resort. However, I can’t wait to return to see it once it’s all finished. Thank you Outrigger Reef for making our trip so special!

    Jul 15, 2021