TripAdvisor traveler ratingbased on 1816 reviews
LocationAcross the street from Waikiki Beach
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General policies & fine print
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
General Information: Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out. Mandatory hotel imposed resort fee inclusions:
• Two (2) reusable water bottles per paid resort charge
• Cultural/fitness classes daily
• Enhanced high speed internet access
• 60 minutes long distance/international calls daily
• Unlimited Blue Ray/DVD rental
• Press reader unlimited digital newspapers and magazines
• One (1) introductory scuba diving or snorkeling lesson
• $25 off or 20% per purchase at Jade Tree Jeweler Store
• $10 off per person on a surf/paddleboard lesson
• 20% off at Eri Moni
• 10% discount on snorkeling trips with Aqua Zone
• Welcome lei greeting
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating1816 reviews
Great hotel near the beach.
Pros The location is great, next to the beach, rooms are great sized, a little bit of noise, nice buffet breakfast, shops are nice and there are lot of stores. Cons Across the street from the beach, the parking garage is small and it is 37 dollars and the swimming pool is okay. Overall I am definitely going to come back whenever I am in Hawaii or Waikiki.
This hotel has a great location and it is walkable just across the street to the beach. It is surrounded by many restaurants and they are also easy access. The hotel is beautiful inside and all of the staff were very kind and accommodating. We had a wonderful stay as we celebrated my husband's 60th birthday. So that'll give them the
Great Rooms and Great Reservation Staff
Firstly, I strongly recommend everyone to book through Marian in Reservations. She was unbelievable in making sure our reservation was spot on (we had 3 rooms and wanted them together). Her responses to my emails etc was truly above and beyond. It is the BEST experience I have ever had when making a hotel reservation and she is a true ambassador on behalf of the hotel. Secondly, the rooms. We normally stay at the Moana Surfrider in one of their suites but no more. We stayed in the newly renovated suite with adjoining rooms on level 17 of the Kealohilani tower (closest to the beach). The room was huge with not 1 but 3 balconies. We had 2 x toilets, 2 x baths and a huge living area. The views over Waikiki beach especially at sunset were picture perfect. We got plenty of sun and the rooms were just fantastic. Again I would prefer these suites compared to the Moans Surfrider suites. The Moana Terrace is perhaps the best spot to watch the sunset over a drink. I am a very keen photographer and visited a number of other locations ie Tiki Bar, The Deck etc, but the Moana Terrace was the best. The food and drinks were reasonable. The Kealohilani pool deck area is being renovated and closed on the last day we were there. There is a second pool on the same level (level 3) located in the other tower. this had just been renovated and was great. D.K. Steakhouse in the hotel is the best steakhouse in Waikiki by far. If you are wondering why I have not given the hotel 5 x stars is because of the reception staff. Upon arrival, their internet was down so we could not check in and we had to wait. Also I had issues with the bill which took ages to remedy - hence the 4 star rating. I must also mention "buster" who helped with our bags. What a great ambassador of the hotel. Both my wife and I were left amazed by his zest for life, his passion for his job and love of the hotel. Both him and Marian are a credit to the Marriott name. I would highly recommend staying at the hotel (Kealohilani tower) for the following reasons: Huge rooms Great views Newly renovated Great location Great restaurants in the hotel ABC shop in the foyer Great Pool Bar and Terrace and Great sunset views
Very nice hotel.
I stayed here for a week. Very good location, great staff and amazing views. A few of the restaurants we good+. My room with a view of the beach and the large gallery were a big plus. Views of the beach and Diamond Head made for amazing sun rises and sunsets.
Marriott Resort - A Fantabulously Beautimous Experience!
This uniquely designed resort has everything you could possibly want. The people and staff were friendly and helpful. Even with the renovation, the minor noise didn’t detract from our wonderful time! It was also incredible to sit in the lobby of the hotel while sitting outside at the same time!