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Hotel overview

Loews Sapphire Falls Resort at Universal Orlando™ transports guests to a paradise in the heart of the tropics. Blue waterfalls cascade over lush grounds, and in the distance, the calming sounds of steel drums call guests to take in the scenic water views, ease into ‘island time’ and let go.  Imagine a picturesque hotel built in the heart of the tropics, where every comfort is included. Loews Sapphire Falls Resort features a beautifully landscaped, resort-style pool with a water slide surrounded by cascading waterfalls, this hotel truly captivates at every turn.

EXCLUSIVE THEME PARK BENEFITS:
-EARLY PARK ADMISSION* to The Wizarding World of Harry Potter™ or Universal’s Volcano Bay™ (valid theme park admission required).
-FREE WATER TAXIS & SHUTTLES so it’s always a quick hop between your hotel and the parks.

OTHER EXCITING BENEFITS:
-RESORT-WIDE CHARGING PRIVILEGES with your room key.
-COMPLIMENTARY MERCHANDISE DELIVERY to your hotel from shops across Universal.
-COMPLIMENTARY CITYWALK™ ACCESS^ to select venues for the length of your stay.

The Wizarding World of Harry Potter™ Legal:  HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18)

Early Park Admission Legal:  *Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida™ or Universal’s Islands of Adventure™ as determined by Universal Orlando and Universal’s Volcano Bay™. Valid at select attractions at each park. Additional restrictions may apply.

Universal CityWalk™ Complimentary Access Legal: ˆValid for registered on-site hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to AMC® Universal Cineplex 20 with IMAX®, the Blue Man Group show or Hollywood Drive-in Golf™. Subject to availability. Restrictions apply and benefits are subject to change without notice.

Hotel & Universal Orlando Resort™ Legal: Sapphire Falls Resort TM & © 2018 UCF Hotel Venture III. All rights reserved. Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved.

Location

On-site at Universal Orlando®
Orlando International Airport (MCO) : 16 miles

Property information

Year Built: 2016
All rooms non-smoking: 1000
Standard: 917
Suites: 83
Total rooms and suites: 1000

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory A minimum self parking fee of $25 (plus tax) and a valet fee of $32 (plus tax) per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information:
Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Parking Fee: 
A minimum self-parking fee of $20 per room, per day, per vehicle will be charged and collected by the hotel at time of service, at check-in or check-out. 
A valet parking fee of $27 per room, per day, per vehicle will be charged and collected  by the hotel at time of service, at check-in or check-out should a guest choose to valet. 
Fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. 
 

Pet Policy Pets Allowed:

Pet Stay Policy:
Up to 2 pets per room are allowed.
Pets are only allowed in pet friendly room categories (upon arrival if guest is reserved in a non-pet room they will be re-assigned to one).
Arrangements must be made with housekeeping for daily room cleaning.
Pets may be walked in designated areas only.
Pets are not allowed in the pool/lounge or restaurant areas.
Guest must present documentation for current vaccinations.
A fee of $50.00 + tax (per pet, per night) will be charged and collect by the hotel at check-in.  A maximum of $150 will be charged for stays of three nights or more.  
(Policies, benefits and pricing are subject to change)

*Guests can arrange to bring pets by contacting the Preferred Desk.  The Preferred Desk can be reached by calling 407-503-9280.

No Show Policy:
  • No Show Penalty: 1 Night Applies: Sunday - Saturday 14Jul16 - 31Dec50

Ratings & reviews

TripAdvisor traveler rating

4.5 6172 reviews
  • 4.0 star tripadvisor rating
    Great price and fast transportation to parks!

    Our trip to Sapphire Falls was nice! Room was clean, great amenities and transportation via water taxi was always quick and simple! Breakfast buffet had great choices and fresh food. Beds were comfy, pillows a bit soft. But the pillows were the only negative! All the employees I encountered were kind and Friendly!

    Jul 01, 2022
  • 5.0 star tripadvisor rating
    Beautiful Sapphire Falls

    Stayed at Sapphire Falls June 2022 absolutely beautiful resort, water taxi great way to get to the parks, only issue service charge every time you order food or drinks. 2nd stay at Sapphire Falls would I stay again of course

    Jun 30, 2022
  • 5.0 star tripadvisor rating
    Worth it for the early park admission

    This was our first time staying at a resort on Universal property and we loved it. This hotel is pricier than some of the budget options but the large pool and early park admission made it worth it. We got so much done in the Wizarding World before it got super busy. The check-in staff were incredibly nice and answered all of our questions. The water taxi to the parks came every 15 minutes and was so convenient. Much better than walking in the heat! The only cons were the barn doors to the bathroom (you can hear everything) and some guests being noisy in the hallway late at night.

    Jun 28, 2022
  • 5.0 star tripadvisor rating
    Great location- Freindly and clean

    The perfect place to stay if you want to experience the Universal parks. Great complimentary transportation all day. Food was excellent. Staff was friendly and knowledgeable. Great for a family. When not at the theme park the pool is exceptional and a great place to spend some downtime while the kids play. Most of the kids were ages 8 and up so it was a little more on the older side based on the attractions at Universal. I would recommend this hotel if you are planning your trip and you dont want to be driving back and forth. Park your car and enjoy your vacation

    Jun 27, 2022
  • 1.0 star tripadvisor rating
    Do Not Stay Here!

    This resort received a one star. They lack in the most important area any family would not want a hotel lacking in. They response to emergencies and accidents. A member of our party got hit in the face with a door and asked for ice and stated we were better off going to the cafe for ice rather than waiting for assistance because it would take too long all while her nose was swelling and bruised. No report taken manager not notified and no one willing to help get ice. She was light headed in pain and had pounding headache. No not the hotels fault but they failed to assist in an accident. Another member of our party got over heated while waiting on for the boat and they called ahead asking for a wheelchair to help assist to get her off the boat. 1 hour later and numerous requests and even going back and forth from boat to front desk for wheel chair they finally brought one by that time ems was called because she was moments away from having a heat stroke with her blood pressure being so high. Because no one would help get her inside and fans and water were not cooling her off fast enough. This is not the place to stay for this Alone as they do not know how to properly handle any emergency or accident.If you read through reviews this is not the first time they were unable to properly handle an emergency. Oh and they offered us half of our nightly rate for one night as refund for the issue as if that properly fixes the fact they neglected a hotel guest that could have potentially caused her serious harm or worse with their lack of communication.

    Jun 26, 2022