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Hotel overview
Loews Sapphire Falls Resort at Universal Orlando™ transports guests to a paradise in the heart of the tropics. Blue waterfalls cascade over lush grounds, and in the distance, the calming sounds of steel drums call guests to take in the scenic water views, ease into ‘island time’ and let go. Imagine a picturesque hotel built in the heart of the tropics, where every comfort is included. Loews Sapphire Falls Resort features a beautifully landscaped, resort-style pool with a water slide surrounded by cascading waterfalls, this hotel truly captivates at every turn.
EXCLUSIVE THEME PARK BENEFITS:
-EARLY PARK ADMISSION* to The Wizarding World of Harry Potter™ or Universal’s Volcano Bay™ (valid theme park admission required).
-FREE WATER TAXIS & SHUTTLES so it’s always a quick hop between your hotel and the parks.
OTHER EXCITING BENEFITS:
-RESORT-WIDE CHARGING PRIVILEGES with your room key.
-COMPLIMENTARY MERCHANDISE DELIVERY to your hotel from shops across Universal.
-COMPLIMENTARY CITYWALK™ ACCESS^ to select venues for the length of your stay.
The Wizarding World of Harry Potter™ Legal: HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18)
Early Park Admission Legal: *Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida™ or Universal’s Islands of Adventure™ as determined by Universal Orlando and Universal’s Volcano Bay™. Valid at select attractions at each park. Additional restrictions may apply.
Universal CityWalk™ Complimentary Access Legal: ˆValid for registered on-site hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to AMC® Universal Cineplex 20 with IMAX®, the Blue Man Group show or Hollywood Drive-in Golf™. Subject to availability. Restrictions apply and benefits are subject to change without notice.
Hotel & Universal Orlando Resort™ Legal: Sapphire Falls Resort TM & © 2018 UCF Hotel Venture III. All rights reserved. Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved.
Location
On-site at Universal Orlando®Property information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information:
Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Parking Fee:
A minimum self-parking fee of $20 per room, per day, per vehicle will be charged and collected by the hotel at time of service, at check-in or check-out.
A valet parking fee of $27 per room, per day, per vehicle will be charged and collected by the hotel at time of service, at check-in or check-out should a guest choose to valet.
Fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Pet Stay Policy:
Up to 2 pets per room are allowed.
Pets are only allowed in pet friendly room categories (upon arrival if guest is reserved in a non-pet room they will be re-assigned to one).
Arrangements must be made with housekeeping for daily room cleaning.
Pets may be walked in designated areas only.
Pets are not allowed in the pool/lounge or restaurant areas.
Guest must present documentation for current vaccinations.
A fee of $50.00 + tax (per pet, per night) will be charged and collect by the hotel at check-in. A maximum of $150 will be charged for stays of three nights or more.
(Policies, benefits and pricing are subject to change)
*Guests can arrange to bring pets by contacting the Preferred Desk. The Preferred Desk can be reached by calling 407-503-9280.
- No Show Penalty: 1 Night Applies: Sunday - Saturday 14Jul16 - 31Dec50
Ratings & reviews
TripAdvisor traveler rating
6889 reviews
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Sep 28, 2024Nice Buisness trip
Stayed here for a Nursing Conference. Property is a short drive from the Orlando Airport. They do have a daily parking fee. Check in was quick and easy. If you arrive early baggage services is close to the check in if you want to hit the parks or pool while you wait for your room. There are 2 restaurants on property one that opens after 4 pm and the other that is available all day. They also offer a grab and go location that stays open fairly late into the night. Hot breakfast sandwich in am, cooler with sandwiches and salads in afternoon and hot food line in afternoon and evening. For the most part the staff are friendly, yet some appear to be overwhelmed working longer hours at times. Rooms are well appointed and beds are fairly comfortable. Did notice that our sink would make strange noises after we showered. House keeping could be hit or miss during the trip. I would recommend buy a resort cup for refreshments a 20oz soda will run you 5$ per bottle or you can get mug for 20$ entire trip . There are freestyle soda machines in the grab and go location and at the pool. Coffee makers are in each room .
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Sep 26, 2024Wonderful place
Thank you Sapphire Falls for an amazing holiday. Loved everything about this place. Stayed at both Royal Pacific and Portofino , this is our favourite. Comfortable clean rooms. Great AC, good shower, coffee machine, fridge. Helpful friendly staff. It was our daughter's birthday whilst there... Beautiful big birthday cake delivered to the room just $35. Free refills of soda for the whole stay for $15 . Lovely shop for coffee, ice cream or a takeaway pizza, very reasonably priced too. Lovely pool, great atmosphere,plenty of towels, all clean ,chilled water available and free suncream.DJ on at the weekend.Cocktails served by the pool were fabulous. We'll be back !
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Sep 20, 2024Look elsewhere
Do not book this place! I booked thru Expedia 2 adults with 3 children however, called this resort to add a third adult! They confirmed a roll out bed for extra charge they can accommodate this size party. Upon check in.. I told them my reservation was for 2 adults with three children however my third adult they advised me “ roll out bed” he told me yes no problem! Well the roll out bed came and COULD NOT fit in the room! Upon checkout( didn’t want to ruin my vacation at the parks with my kids) I complained about have 6 people in a room with two beds! He told me this was a mistake bc it’s a fire hazard!!!! Long and behold they offered me one free night and no parking !!! That’s not enough for 5 nights all of us uncomfortable and putting us in a fire hazard! Had they told me upfront “ we can’t accommodate this size I would’ve booked a bigger room!!! I thought a roll out bed would work but bam it didn’t!! Now, no call back after requesting a FULL refund!! I also complained on offering a bed in a room size like that was terrible! I fly a lot and never had this experience in my life!! No no response is disgusting!
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Sep 14, 2024
Wonderful stay exceptional resort
Stayed for two weeks in this lovely resort. Extremely friendly and helpful staff. Room was spotless and cleaned to a high standard daily. Pool was fabulous with great service and lovely food. Drink prices were a bit steep, but hey your in a theme park hotel. Boats to and from city walk were frequent and operated friendly and efficient staff. Great resort highly recommend.
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Sep 13, 2024
Great 4 night stay (apart from the parking charges)
We had a great 4 night stay at Loews Sapphire Falls Resort at Universal Orlando. We really liked our room which was made up each day with lots of toiletries and fresh towels, coffee replenishment etc. Beds were really comfortable too. Lobby area was lovely and we sat in this area each morning to eat a grab and go breakfast from New Dutch Trading Company. The breakfast options were a bit limited and pretty expensive for what it was, however, we did really enjoy the egg white burritos which were very filling. We didn't eat any other food in the hotel, preferring to eat at City Walk after a day in the parks. We used the pool area once and this was really nice and very quiet. Nice beach towels provided too. We also used the laundry. Machines seemed pretty old and not in great condition but were suitable to freshen up our clothes. We really liked being able to walk to the parks in around 15 minutes and we preferred this option to taking the boat. Time wise I think they're around the same timing. Overall, we had a great stay and really enjoyed being so close to the parks. Only downside was the cost of the parking. When spending a lot to stay in a park hotel, the parking should be included in the room cost like it is in other competitor park hotels.