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Hotel overview
Loews Sapphire Falls Resort at Universal Orlando™ transports guests to a paradise in the heart of the tropics. Blue waterfalls cascade over lush grounds, and in the distance, the calming sounds of steel drums call guests to take in the scenic water views, ease into ‘island time’ and let go. Imagine a picturesque hotel built in the heart of the tropics, where every comfort is included. Loews Sapphire Falls Resort features a beautifully landscaped, resort-style pool with a water slide surrounded by cascading waterfalls, this hotel truly captivates at every turn.
EXCLUSIVE THEME PARK BENEFITS:
-EARLY PARK ADMISSION* to The Wizarding World of Harry Potter™ or Universal’s Volcano Bay™ (valid theme park admission required).
-FREE WATER TAXIS & SHUTTLES so it’s always a quick hop between your hotel and the parks.
OTHER EXCITING BENEFITS:
-RESORT-WIDE CHARGING PRIVILEGES with your room key.
-COMPLIMENTARY MERCHANDISE DELIVERY to your hotel from shops across Universal.
-COMPLIMENTARY CITYWALK™ ACCESS^ to select venues for the length of your stay.
The Wizarding World of Harry Potter™ Legal: HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18)
Early Park Admission Legal: *Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida™ or Universal’s Islands of Adventure™ as determined by Universal Orlando and Universal’s Volcano Bay™. Valid at select attractions at each park. Additional restrictions may apply.
Universal CityWalk™ Complimentary Access Legal: ˆValid for registered on-site hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to AMC® Universal Cineplex 20 with IMAX®, the Blue Man Group show or Hollywood Drive-in Golf™. Subject to availability. Restrictions apply and benefits are subject to change without notice.
Hotel & Universal Orlando Resort™ Legal: Sapphire Falls Resort TM & © 2018 UCF Hotel Venture III. All rights reserved. Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved.
Location
On-site at Universal Orlando®Property information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information:
Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Parking Fee:
A minimum self-parking fee of $20 per room, per day, per vehicle will be charged and collected by the hotel at time of service, at check-in or check-out.
A valet parking fee of $27 per room, per day, per vehicle will be charged and collected by the hotel at time of service, at check-in or check-out should a guest choose to valet.
Fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Pet Stay Policy:
Up to 2 pets per room are allowed.
Pets are only allowed in pet friendly room categories (upon arrival if guest is reserved in a non-pet room they will be re-assigned to one).
Arrangements must be made with housekeeping for daily room cleaning.
Pets may be walked in designated areas only.
Pets are not allowed in the pool/lounge or restaurant areas.
Guest must present documentation for current vaccinations.
A fee of $50.00 + tax (per pet, per night) will be charged and collect by the hotel at check-in. A maximum of $150 will be charged for stays of three nights or more.
(Policies, benefits and pricing are subject to change)
*Guests can arrange to bring pets by contacting the Preferred Desk. The Preferred Desk can be reached by calling 407-503-9280.
- No Show Penalty: 1 Night Applies: Sunday - Saturday 14Jul16 - 31Dec50
Ratings & reviews
TripAdvisor traveler rating
6561 reviews
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May 25, 2023Bed was comfortable but room not clean
Gun wrapper and hairs in one of the beds. Shower only had hot option. When asked if I wanted a pool room, ended up getting a view overlooking the highway in the far back of the hotel. Food options close same time as the park so make sure you stock up any snacks prior to arrival back to the hotel.
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May 25, 2023Great hotel close to the action
Very nice hotel resort with friendly and helpful staff. Clean and well maintained room, building, grounds, and pool. Close to theme parks and Citywalk. Water taxis are very convenient. We definitely enjoyed our stay and recommend this resort.
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May 24, 2023
Relaxing Stay
We wanted a hotel in a location that made it easy to go without a car. This fit the bill perfectly. We either ate at the hotel or took the boat (or walked) to the restaurants by Universal. We loved relaxing by the large pool. We enjoyed frozen lemonades and other snacks by the pool. The gym was great: modern, large and clean. The lobby was impressive. We stopped by the cafe often for snacks. The room was clean and comfortable. We never waited long for an elevator. I appreciated being able to use the laundry machines during our trip. Early entry to Islands of Adventure came with staying at the hotel. That meant we could go on four rides an hour before the park opened (Harry Potter rides and the Velocicoaster). At first that didn't feel like a big perk, but Hagrid's Motorbike ride always has a long line. It was worth going early for that! We didn't use the ping pong or pool tables, but thought those were fun options to have.
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May 24, 2023Poor desk service. Terrible room.
Booked in a lagoon view room for a anniversary and at checkin also told team member that was why were there. I did not notice until unpacked in room and opened curtains that we were on 1st floor behind trees. Also it’s the basement floor for people with pets. Toilet was faulty. Dogs barking. Only 4 TV channels for first two days. Our first and last try at Lowe’s hotels. Back to Disney property we go. FYI. Only 25 of the 2,000 rooms have King beds. Great for families not for other types of travelers.
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May 23, 2023
Fantastic family vacation at Sapphire Falls Universal
Great experience, staff, restaurants, and when the family is done at the parks the pool is the place the kids want to be. This is the pool they want to be in. Have stayed at other Universal resort this is the one if coming with family.