TripAdvisor traveler ratingbased on 7116 reviews
Enjoy the beauty, charm and romance of an escape inspired by the famed seaside village of Portofino, Italy. Here, perfectly appointed rooms and suites welcome you home each day. Tasty outdoor cafes and a serene harbor invite you to explore the colorful piazza. A short stroll from the harbor, three amazing pools offer every level of relaxation. An soothing spa promises blissful renewal. Every day and night, stylish lounges let you unwind and incredible restaurants treat you with deliciously delightful culinary tours of Italy. This is truly la dolce vita—the sweet life. Plus, hotel guests receive exclusive theme park benefits including:
EXCLUSIVE THEME PARK BENEFITS:
SKIP THE REGULAR LINES with FREE† Universal Express Unlimited™ ride access for most popular attractions in Universal Studios Florida™ and Universal’s Islands of Adventure™, including your favorites in both lands of
The Wizarding World of Harry Potter™. That’s a value of $129.99 per person, per day!** (Valid theme park admission required. Not valid at Universal’s Volcano Bay™).
EARLY PARK ADMISSION* to The Wizarding World of Harry Potter™ or Universal’s Volcano Bay™ (valid theme park admission required).
FREE WATER TAXIS & SHUTTLES so it’s always a quick hop between your hotel and the parks.
OTHER EXCITING BENEFITS:
- RESORT-WIDE CHARGING PRIVILEGES with your room key.
- COMPLIMENTARY MERCHANDISE DELIVERY to your hotel from shops across Universal.
- COMPLIMENTARY CITYWALK™ ACCESS^ to select venues for the length of your stay.
- PRIORITY SEATING at many restaurants throughout Universal.
The Wizarding World of Harry Potter™ Legal: HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18)
Early Park Admission Legal: *Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida™ or Universal’s Islands of Adventure™ as determined by Universal Orlando and Universal’s Volcano Bay™. Valid at select attractions at each park. Additional restrictions may apply.
Universal Express Unlimited™ Legal: †Based on average price of a 2-Park Universal Express Unlimited™ pass ranging between $99.99 and $169.99. **Not valid for guests staying at Universal’s Cabana Bay Beach Resort, Loews Sapphire Falls Resort, and Universal’s Aventura Hotel or for Universal’s Volcano Bay. Valid for the number of guests staying in the room for the length of hotel stay. Additional restrictions may apply.
Hotel & Universal Orlando Resort™ Legal: Portofino Bay Hotel TM & © 2018 UCF Hotel Venture. All rights reserved. Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved.
LocationUniversal Orlando; Resort On-Site
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General policies & fine print
Check-in Policy -Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy -Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information -Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- No Show Penalty: 1 Night Applies: Sunday - Saturday 20Feb15 - 31Dec50
Ratings & reviews
TripAdvisor traveler rating7116 reviews
Terrible customer service
I called in early April because the remainder of my payment was due. A nice lady convinced me to pay & assured me that I could get a full refund if the parks, hotels, etc.. remained closed. I called over a MONTH ago & still no refund!! I have called three times now. Still nothing! I will definitely consider a Disney hotel the next time. My neighbor received a refund on a a Disney hotel within 48 hours of calling. There is no excuse for this!
Favourite hotel in Orlando!!
Me and my family have been visiting Orlando every other year for a while now and we trialed different hotels until we found Portofino bay, we now stay here every time. We can not fault the hotel it is beautiful, the service is fantastic and staff are so helpful. Never had a bad experience here. Also the breakfast is my favourite thing out of any hotel I’ve ever stayed in why don’t people mention this more!! Amazing.
Excellent spacious rooms clean and gorgeous nice staff. We went for the Harbor Nights After Thanksgiving it was just beautiful. They do it just perfect and a lasting memory Food is also very good and the opera singers at night are beautiful
Definitely going back! Here’s why...
Stayed at this gorgeous hotel with my “teen” (age 13), “tween” (age 11) and sister, 3/12 - 3/15. (We checked out the VERY DAY the parks closed due to COCID-19!) Whoever is able to find fault with this hotel is clearly not-picky! The hotel itself is gorgeous! My sister, who has visited the Amalfi Coast of Italy & Capri said she felt like she was “back in Italy” the moment we arrived! We arrived at the hotel at 12:30 p.m. Staff was friendly & welcoming! We were offered an available room down the end of a long hallway which we decided to pass on (we’ll be walking enough at the Parks! Who wants to hike down a long hallway at the end of the day?!) So, we left our luggage with the luggage valet (don’t forget to tip!) and chose to wait another room was ready. SO glad we did! Room #1134 (East Wing) overlooks the Bay. It was spacious, clean and comfy! BONUS: it has its own little patio with a table & 2 chairs, enclosed by a low wall! My sister & I enjoyed cocktails & the live performances by the Italian singers on the patio each evening while the kids strolled around the bay or watched a movie...so relaxing! The only negative: we weren’t given any wash cloths 2 days in a row...but a quick call to housekeeping fixed that, We enjoyed the hotel pool on arrival day. Poolside service was convenient. The water slide was closed for maintenance but the kids didn’t mind. Cabanas (with dedicated wait staff, fan, TV, etc) are available for rent for $250.00 per day. Not bad if you plan to spend the day languishing by the pool after 2-3 days exploring the Parks. Speaking of Parks: Express Passes, the best things since sliced bread, are included with your stay at Porto Fino! ($85.00 each if purchased separately!). Separate Express Pass lines on all ride & attractions; no long waits! Express Passes not available at Volcano Bay but, as a guest of the Porto Fino, you enter ALL 3 PARKS 1-hour early!! So, grab a chaise, drop (or lock up) your stuff and RUN to your favorite ride or slide before the throngs arrive! Although the Porto Fino is the furthest hotel from the Parks, access is easy: You can walk, take the Water Taxi or take a “bike taxi”: Kids & I were taken by bike taxi to Universal! Nice ride and a great way to see the other hotels & landscaping. (If you choose this option, there’s no fee; bikers work for tips, so please be generous!) Crowds were large but manageable, considering the onset of COVID-19. All hotels & parks really stepped up their game in terms of additional safety and sanitary precautions. (Side point: my family & I self-quarantined for 2-weeks after our return from Universal. Happy to report that we are all healthy & doing well!) Nice restaurants on site; we ate at Mama Della’s the night before our departure. The calamari was delicious...just wish the portion was a little bigger...The salmon & shrimp with pappardelle was amazing! My sister enjoyed the spaghetti & meatballs. Kids meal portions are generous & include a drink & dessert. Wine & beer prices are reasonable. There’s also a Starbucks & a pizzeria with mini mart on site. Be sure to stroll through both gift shops (one off the lobby and one on Bay level) as well as the lovely little Art Gallery. **COMCAST EMPLOYEES: Show your Company I.D. and enjoy a 20% discount nearly everywhere! I won’t use this review to talk about the Parks (although we had a BALL!!!) But, Loews Porto Fino Bay Hotel gets “TWO THUMBS UP!” from my family!! We’re already looking forward to our next stay in 2021!
Awesome you know that is the fantastic of this hotel very intresting of me you know I'm fan and I go to this hotel very good I'm So happy I'm eated some foods very tasteless and I again same food very good So taste after breakfast I can go to bedroom everything all right