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General policies & fine print
Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
A minimum self-parking fee of $14 per room, per day, per vehicle will be charged and collected by the hotel for overnight hotel guests, at check-in or check-out.
Fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Ratings & reviews
TripAdvisor traveler rating1652 reviews
Great hotel and location, paper thin walls in rooms
Great hotel and location.gym good, pool good, food and service good. Maid service needs to improve overall very poor. Big let down for the hotel is the room walls are paper thin so you can hear other guests so there is no privacy and very hard to go to sleep until every guest around you is ready to sleep. Its a shame they have put more rooms in instead of quality of rooms eg sound proofing. Major flaw in my opinion.
Great hotel in good location
This hotel is in a great location on international drive on two trolley stops. Had a top floor room which was clean and well maintained. Had fridge and single serve coffee machine. Pool area was never very busy with loads of sun loungers . Food hall compact but a very good range of meals from pizza to burgers, roast chicken to fresh cooked pasta. If you have food allergies the chefs cook your meal separately from other food. Shuttle to the parks every 10 to 15 minutes.
Great hotel for Universal studios. Shuttle service to parks are regular. Starbucks is great, also grab n go for breakfast was a good start to the day and reasonably priced .Staff are all really friendly.
Great family Resort at a Great Price
We loved our 2 bedroom suite. Beds were super comfy and the four of us didn't feel on top of each other when we were in the room. The restaurant was excellent. Staff is super friendly and treated us very well. Communication with front desk staff is easy! Rooms were very clean. Transportation very easy to Universal with a bus running every 10 to 15 minutes. We enjoyed our stay here and recommend!
I loved this place. The price is good, the amenities are amazing, the restaurante, the pool, rooms, etc. All amazing. The transportation back and forth to the park, also great, no need to have a car. They come every 15 minutes aprox.