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General policies & fine print
Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
A minimum self-parking fee of $14 per room, per day, per vehicle will be charged and collected by the hotel for overnight hotel guests, at check-in or check-out.
Fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Ratings & reviews
TripAdvisor traveler rating1265 reviews
This hotel had everything we needed for our three day stay. I loved that you have shuttle access from 7am to 11pm at night and they run every ten minutes we basically never had to wait. The food in the cafe is lackluster which was my only complaint. The rooms were spacious and the hotel is bright and fun, plus the Starbucks in the lobby is convenient. You can get your park tickets at a ticket counter in the lobby. Basically everything you need is right there. For the price and location you can't beat this place.
Amazing hotel in Orlando
We stayed here for 12 nights and had the most amazing time. Friendly, respectful staff from start to end. Always there if we needed anything. Hotel rooms were constantly clean and refreshing. My son has severe allergies and the whole team were so understanding. Starbucks was brilliant too. Big shout out to Shodene at Starbucks! She was the sweetest person we met in florida and a great credit to the team! Thank you from the 'pretty lady from UK' if you see this. 😊 Kfc, Applebee's, mini golf and lots more literally walking distance. Felt sad to leave. Look forward to coming back.
We arrived here on the 24th June we arrived late due to plane being delayed 11-30 pm the people on the desk were very helpful and polite, We got to our room it was fresh and clean and the beds were all comfortable Every day the housekeeper came in and kept the room clean and tidy and also clean towels every day Liked the fact if you were going to volcano bay they told us to take there towels or pool towels We didn’t eat here but the Starbucks was very good with friendly staff We were close to some great restaurants and had a walgreens over the road Walmart and target a quick drive away Would definitely recommend this hotel great for the free bus to all the universal parks Also great view from our room
Great hotel and people but extremely noisy
This hotel is well worth the value for money. The food court can be a little pricey but all round a great Hotel with amazing staff all round. The only downside to this Hotel is the noise at night. We are currently still here and have had to request a room change as we have been woken 3 nights consistently by pound banging, from other rooms, hearing actual conversations taking place from other rooms. If this noise issue could be sorted (which I’m almost certain it cannot) this hotel would be my number one choice when staying at Orlando. All in all a great hotel with Amazing facilities
We are on our last night here at Surfside and I cannot fault the hotel, staff and facilities. Sat by the pool at 8:15pm and the atmosphere is buzzing! Staff couldn’t be more helpful, bus service to the parks is fantastic (never waited more than 10mins) early entry is a real bonus as you get to get on the bigger rides. Thanks to all for a fantastic week, if we visit Orlando again we will definitely be back!