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Hotel overview

Unwind in an all-new, carefree escape that perfectly blends the cool, calm feeling of a coastal retreat with the fun and convenience of staying in a Universal Orlando Resort™ hotel.  Opens March 17, 2020


On-site at Universal Orlando Resort™
Orlando International Airport (MCO) : 15 miles

Property information

Year Built: 2020
Nonsmoking rooms: 2050
Suites: 1113
Total rooms and suites: 2050


Hotel details


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Hotel advisories

Advisory A minimum parking fee of $17 plus tax, per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies:

General Information:
Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Please note:
Dockside Inn and Suites does not provide the benefit of Universal Express Unlimited™ passes.

Benefits (restrictions may apply):
-Early Park Admission to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay™ one hour before the theme park opens. (Valid theme park admission required.)
-Complimentary transportation to all three theme parks and Universal CityWalk™
-Resort-Wide charging privileges with room key
-Complimentary delivery of merchandise purchased throughout the resort to your hotel
-Complimentary club-to-club access to select Universal CityWalk™ venues (age restrictions apply)

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 2942 reviews
  • 5.0 star tripadvisor rating
    Family will Enjoy!!!

    I took my family here for the first time and it was clean and spacious. Needed more towels ..we got more towels, needed information on Theme Parks they assisted. We were on the top floor (14th )with a nice view. Love the pool as well. It has a sand side by the pool it’s a 3 feet pool with life guards which is a good security to have at any pool. This is a family friendly place. With a great staff!

    Apr 17, 2024
  • 4.0 star tripadvisor rating
    Nice, but hard flooring is not good in the rooms.

    Stayed for a week here as a family of 3. The hotel is spacious and clean throughout. Check-in was great. Generally, facilities on site are really good. The transfers are really good, and we never had to wait. Fitness centre is good size and good equipment. The pool was large enough and plenty of sunbeds. There are only 2 issues. On-site restaurant in the morning are manned really well. However, in the evenings when still busy, it's hardly manned and takes ages to pay. Tables are not cleaned. Eat elsewhere. The other issue is that all the rooms have hard floors. This means that everything echoes. It got so bad my wife had to complain to security twice in the early hours of the morning.

    Apr 16, 2024
  • 5.0 star tripadvisor rating
    Dockside is one of our favorite Orlando hotels!

    We've stayed at this hotel several times, and always love being there. They have a fun and helpful staff, great (and clean!) rooms, huge TVs in the rooms (with some great movies and channels), and frequent shuttles to Universal's theme parks. The beds are comfy. Views overlooking the pool are really nice, as is the Orlando skyline from the other side of the hotel. The restaurant in the hotel is a little pricey, but convenient. There's a fitness room, and a games room, plus a wonderful shop near the lobby. Parking is convenient and secure. And a BIG plus is being able to get into Universal's theme parks earlier than non-hotel guests do. (Tip: If you're there for the Harry Potter attractions, rush to that part of Islands of Adventure as soon as you enter the park. The line for Hagrid's ride gets long in a hurry!) Note: Nearby, the Surfside Inn & Suites is okay, and part of Universal's Endless Summer resorts, but it's not nearly as nice as Dockside. I'd still recommend it over many other hotels on nearby I-Drive, but... Well, stay at Dockside if you can. It's our #1 favorite if you're going to Universal, and are on a budget.

    Apr 15, 2024
  • 5.0 star tripadvisor rating
    Great stay in the Universal bubble

    We have just got home after a week at this resort. Great resort which we loved! We are regular guests at moderate or deluxe Disney resorts. This hotel has a budget price point but feels like a moderate resort. Check in was fast and efficient. Staff were always helpful and friendly. In the lobby there is a Starbucks. We loved this and grabbed one every morning. Staff here are all great to and the line moves fast. There is also a large universal studios store in the lobby. Lots of great bits here and Lucky Eye The rooms are large, clean and well equipped. Our room had 3 usb and 3 c cable charge points. It’s worth mentioning that some reviews said the hotel is noisy. We did not did this at all. The hotel has two large Freeform pools, one with zero entry. The cocktails are great around the pool. $15.5 for a refillable cocktail glass then $12.5 for refills. I also bought a resort mug for about $22 for 5 days. The refill locations are at the pools and Pier 8 (the quick service restaurant) Pier 8 has a great selection that changes 3 times a day. The only negative is this is mostly batch cooking so food is warm rather than hot. Kids loved the pasta station with is made to order. The bus to the Universal Parks and City walk as brilliant. We never waited, there was always a bus there. It’s great to be in the Universal bubble so you do not have to drive and can enjoy an adult beverage. If you bring a car there is plenty of parking at $17 a day. The only negative of our stay was the shower in our room was only warm. Didn’t get hot at any time. I did mention this and they said it could have been fixed.

    Apr 13, 2024
  • 1.0 star tripadvisor rating

    Wreaks like weed. When you call and complain about your room smelling like weed the manager reply was it’s in the vents and they get that complaint a lot. . HEADS UP SUPPOSE TO BE NON SMOKING. - ROOM TO THE RIGHT OF ME SMOKED WEED ALL NIGHT. MANAGEMENT WONT HELP YOU. WONT STAY HERE AGAIN BEWARE.

    Apr 12, 2024