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Hotel overview

Enjoy vibrant, retro-style with rooms and suites brilliantly designed for family-sized fun. Relax and play, surrounded by amazing iconic architecture inspired by classic Florida beach resorts of the 1950s and 60s. Savor your choice of scrumptious selections in the incredible food court. Every day comes with fun for all ages with two massive pools, a winding lazy river, a bowling alley and more. Plus guests enjoy exclusive theme park benefits.

- EARLY PARK ADMISSION* to The Wizarding World of Harry Potter™ or Universal’s Volcano Bay™ (valid theme
park admission required).
- FREE SHUTTLES so it’s always a quick hop between your hotel and the parks.
- COMPLIMENTARY MERCHANDISE DELIVERY to your hotel from shops across Universal.
- COMPLIMENTARY CITYWALK™ ACCESS^ to select venues for the length of your stay.

The Wizarding World of Harry Potter™ Legal: HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18)

Early Park Admission Legal: *Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida™ or Universal’s Islands of Adventure™ as determined by Universal Orlando and Universal’s Volcano Bay™. Valid at selectattractions at each park. Additional restrictions may apply.

Universal CityWalk™ Complimentary Access Legal: ˆValid for registered on-site hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to AMC® Universal Cineplex 20 with IMAX®, the Blue Man Group show or Hollywood Drive-in Golf™. Subject to availability. Restrictions apply and benefits are subject to change without notice.

Hotel & Universal Orlando Resort™ Legal: Cabana Bay Beach Resort TM & © 2018 UCF Hotel Venture II. All rights reserved. Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved.



Universal Orlando Resort On-Site
Orlando International Airport (MCO) : 16 miles

Property information

Year Built: 2014
Nonsmoking rooms: 2200
Total rooms and suites: 2200


Hotel details


Dining options are available for this property.
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Multiple amenities are available at this hotel.
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This property offers numerous activities.
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Hotel advisories

Advisory A minimum parking fee of $17 plus tax, per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
No Show Policy:
  • No Show Penalty: 1 Night Applies: Sunday - Saturday 20Feb15 - 31Dec50

Ratings & reviews

TripAdvisor traveler rating

4.0 23630 reviews
  • 4.0 star tripadvisor rating
    Great value for money

    My wife and I stayed here for a week and it was great value for money. The shuttle buses to City walk were so good, as they ran from 7am to midnight and came literally every 5 minutes. The hotel has its own access to Volcano Bay, so we were able to get early entry because the hotel is a Universal hotel. The hotel staff were very helpful and a special shout out to Kenrick, who dealt with us on check in. He took special care of us as it was our 5 year anniversary and also my wife’s birthday. He sorted us out with a room on the top floor with the view shown in the picture, which was a very nice touch. The only thing that could be improved is that the pillows were way too big and the hotel doesn’t keep thinner pillows. The beds were a little too soft too and we’re both average build - not overweight or anything.

    Dec 02, 2022
  • 2.0 star tripadvisor rating
    Dirty hotel

    Was last at the hotel and had the best experience, was 2019. It was my sons 15th birthday and he chose to go back there. Started with check in where they said we were upgraded to a pool view. We ended up with a parking lot view. After a 3 hour drive, I went right to the bathroom. After closing the door. There was a ball of hair! Gross! The hallway was so filthy. By the arcade had to go to 3 sinks before I found one with soap. Elevator went hours with spilled drinks in it. Bathroom vent was covered in dust. Pool area needed to be cleaned desperately! Paid over $300 per night. Recently stayed at the Dolphin in July for half the price and it was pristine! I am a travel agent and will definitely relay this e to clients.

    Dec 01, 2022
  • 4.0 star tripadvisor rating
    Everything we hoped for

    Everything we hoped for. Immaculate hotel. Spacious room. All the amenities we needed. Fantastic pool with towels included. Regular shuttle bus to the universal park or other resorts. Walking distance to the incredible volcano bay water park which was one of our favourite bits. Not a single complaint other than the price of everything but that was Florida in general, not just the hotel.

    Nov 30, 2022
  • 5.0 star tripadvisor rating
    Another awesome stay

    We really enjoy staying at this hotel. Staff are always friendly which starts your day off great. Clean and big rooms. Great facilities. Close to the parks. Regular buses to the parks. Close to a great selection of restaurants. Overall amazing stay.

    Nov 28, 2022
  • 5.0 star tripadvisor rating
    Great 50’s era resort

    The resort was great. The meal choices were perfect and the people who worked there were wonderful. The room was cleaned every day if you didn’t put the do not disturb sign outside the door. At Disney, you were lucky if they emptied the trash or gave you clean towels.

    Nov 28, 2022