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Hotel overview

Enjoy vibrant, retro-style with rooms and suites brilliantly designed for family-sized fun. Relax and play, surrounded by amazing iconic architecture inspired by classic Florida beach resorts of the 1950s and 60s. Savor your choice of scrumptious selections in the incredible food court. Every day comes with fun for all ages with two massive pools, a winding lazy river, a bowling alley and more. Plus guests enjoy exclusive theme park benefits.

EXCLUSIVE THEME PARK BENEFITS:
- EARLY PARK ADMISSION* to The Wizarding World of Harry Potter™ or Universal’s Volcano Bay™ (valid theme
park admission required).
- FREE SHUTTLES so it’s always a quick hop between your hotel and the parks.
OTHER EXCITING BENEFITS:
- RESORT-WIDE CHARGING PRIVILEGES with your room key.
- COMPLIMENTARY MERCHANDISE DELIVERY to your hotel from shops across Universal.
- COMPLIMENTARY CITYWALK™ ACCESS^ to select venues for the length of your stay.

The Wizarding World of Harry Potter™ Legal: HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18)

Early Park Admission Legal: *Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida™ or Universal’s Islands of Adventure™ as determined by Universal Orlando and Universal’s Volcano Bay™. Valid at selectattractions at each park. Additional restrictions may apply.

Universal CityWalk™ Complimentary Access Legal: ˆValid for registered on-site hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to AMC® Universal Cineplex 20 with IMAX®, the Blue Man Group show or Hollywood Drive-in Golf™. Subject to availability. Restrictions apply and benefits are subject to change without notice.

Hotel & Universal Orlando Resort™ Legal: Cabana Bay Beach Resort TM & © 2018 UCF Hotel Venture II. All rights reserved. Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved.

 

Location

Universal Orlando Resort On-Site
Orlando International Airport (MCO) : 16 miles

Property information

Year Built: 2014
Nonsmoking rooms: 2200
Total rooms and suites: 2200

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory A minimum parking fee of $17 plus tax, per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
No Show Policy:
  • No Show Penalty: 1 Night Applies: Sunday - Saturday 20Feb15 - 31Dec50

Ratings & reviews

TripAdvisor traveler rating

4.0 24062 reviews
  • 5.0 star tripadvisor rating
    Great location for Universal parks and Volcano Bay

    We stayed in this hotel as a family of 3 with our 11 year old daughter room #3208 in May 2023. This hotel is in a great location for Universal parks and Volcano Bay. Free shuttles are available all day for Universal studios and Islands of adventures, and Volcano Bay is only a 2 minute walk with it's own entrance for those staying at the hotel. The hotel has great amenities to eat and drink, including the bowling alley, although my favorite was the milkshake bar. All rooms have fridges which is great to put your own snacks and drinks in if you go somewhere like walmart. We rented a car for our 2 week holiday so the onsite parking in there multi storey car park was a real bonus. Depending who you book you're holiday with the car parking cost can be included, it was for us when booked with Virgin Holidays. I would highly recommend this hotel, especially for location and would stay here again.

    Jun 07, 2023
  • 4.0 star tripadvisor rating
    Close is super nice, but...

    We took another family plus some of my daughters friends for 5 days at universal. 17 of us total stayed at Cabana Bay. Used black car shuttle orlnado for easy and very price friendly for roundtrip airport transportation. Check in was great except for the other family had trouble finding their reservation with was a bit stressful. We were not happy to find the family suites on the opposite side of the property from the regular rooms we booked...a good 15 min walk one way! Had we known, we would have booked all family suites. TV screen was shattered upon entry but they hotel.staff took care of it as soon as we reported it. Ac worked great. There was noise bleed over through the walls all the way around. We just ran a white noise app all night on one of our phones to block it out. Beds were pretty comfortable, could have used more pillows. The pullout couch bed was HORRIBLE. Felt like a yoga mat laid ontop of plywood and then they onky had a sheet to use as a cover. Luckily it was my youngest son assigned to that bed and he was wiped out from walking the parks each day that he was able to sleep decently. AC nice and cold, sometimes too cold and not enough blankets. Microwave was small and cooked extremely slowly, but with planning, did the job for our group of 10 to prep breakfast in the room each morning. Bayliner diner was ok food but less ok due to the price. Cheaper than the park food, bit still a hefty chunk of vacation funds for our large group. Plus it is horrendously crowded at the end of the day when everyone comes back from the park. Would have loved more fresh offerings and different items from what you find all over the parks. Pizza line was the worst each night. Shake shoppe got my sons order wrong twice in a row and took forever to prep it. Quality disappointing too. Gift shop in lobby was a fun mix of items. Loved the themeing of resort and most everything was in decent repair. Fire puts were a very cool bonus amenity. We brought smores supplies from home and it was the perfect Sunday evening family activity. Movies shown each night by the pool. Mini fridge in the room was bigger than average which, awesome for the amount we brought. Funky shelves above kitchen area were fantastic to store all of it as well. Housekeeping kept room clean, sometimes too clean. Our washed cutlery and cups got thrown away during cleaning creating shortages, as well as our Ponchos got chucked one evening. Would stay here again with a few changes on our part!

    Jun 06, 2023
  • 5.0 star tripadvisor rating
    We'll be going back!

    Took an Uber to and from the airport. 20 minutes. Very easy. Checked in at 8am. My room wasn't ready until 5pm, but we were given access to the resort and parks. The diner at Cabana Bay is great! It's cafeteria style, serves a variety of cuisines, is reasonable priced, serves breakfast, lunch and dinner, opens at 7am and closes at 11pm. We purchased souvenir cups (highly recommended). Coffee, soda, water, anything from a Coke Freestyle machine was free (at Cabana Bay) with these cups. ALSO, water is FREE at all Coke Freestyle machines in the parks! Universal is currently running a promotion to buy 3 days and get 2 free (includes your stay and access to all parks for all days!) We will be taking advantage of this promotion again and traveling back in November.

    Jun 05, 2023
  • 3.0 star tripadvisor rating
    Basic Hotel

    Friendly Staff but lacking excellent service. Checkin very slow. Buses to parks intermittent. Food very basic but expensive. Just lacks that special touch I expected. Stayed in a 2 bedroom apartment over looking Volcano Bay which had great views but a very uncomfortable sofa bed and a 7.15 wake up from the loud music and drums that warm you the waves are starting in Volcano Bay which doesn’t open until 8am

    Jun 05, 2023
  • 4.0 star tripadvisor rating
    Good place for family vacation

    The good first - great pool, lots of guests appeared to be enjoying the pool and slides and lazy river. We tried the lazy river as a family activity and easily spent a couple hours enjoying ourselves. The room accommodated our family of 5 quite well. Housekeeping is still minimal, but they were very generous and polite and helpful when we encountered them. The bad - A previous reviewer mentioning lack of blankets, crappy pillows and an uncomfortable mattress was spot on unfortunately. But housekeeping brought us extra blankets when we requested. That said, overall I still rate it highly as a good place to stay with children.

    Jun 05, 2023