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Hotel overview

Enjoy vibrant, retro-style with rooms and suites brilliantly designed for family-sized fun. Relax and play, surrounded by amazing iconic architecture inspired by classic Florida beach resorts of the 1950s and 60s. Savor your choice of scrumptious selections in the incredible food court. Every day comes with fun for all ages with two massive pools, a winding lazy river, a bowling alley and more. Plus guests enjoy exclusive theme park benefits.

EXCLUSIVE THEME PARK BENEFITS:
- EARLY PARK ADMISSION* to The Wizarding World of Harry Potter™ or Universal’s Volcano Bay™ (valid theme
park admission required).
- FREE SHUTTLES so it’s always a quick hop between your hotel and the parks.
OTHER EXCITING BENEFITS:
- RESORT-WIDE CHARGING PRIVILEGES with your room key.
- COMPLIMENTARY MERCHANDISE DELIVERY to your hotel from shops across Universal.
- COMPLIMENTARY CITYWALK™ ACCESS^ to select venues for the length of your stay.

The Wizarding World of Harry Potter™ Legal: HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18)

Early Park Admission Legal: *Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida™ or Universal’s Islands of Adventure™ as determined by Universal Orlando and Universal’s Volcano Bay™. Valid at selectattractions at each park. Additional restrictions may apply.

Universal CityWalk™ Complimentary Access Legal: ˆValid for registered on-site hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to AMC® Universal Cineplex 20 with IMAX®, the Blue Man Group show or Hollywood Drive-in Golf™. Subject to availability. Restrictions apply and benefits are subject to change without notice.

Hotel & Universal Orlando Resort™ Legal: Cabana Bay Beach Resort TM & © 2018 UCF Hotel Venture II. All rights reserved. Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved.

 

Location

Universal Orlando Resort On-Site
Orlando International Airport (MCO) : 16 miles

Property information

Year Built: 2014
Nonsmoking rooms: 2200
Total rooms and suites: 2200

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory A minimum parking fee of $17 plus tax, per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
No Show Policy:
  • No Show Penalty: 1 Night Applies: Sunday - Saturday 20Feb15 - 31Dec50

Ratings & reviews

TripAdvisor traveler rating

4.5 22459 reviews
  • 5.0 star tripadvisor rating
    Our Third Time

    My young adult daughter and I have stayed at Cabana Bay Beach Resort now 3X. That’s because why fool with what’s perfect for us - we know we will love our time there. We have been for 2 Christmas weeks and now a September week. It’s upscale, immaculate, and a full resort for a budget price. It has a cafeteria which is a huge benefit as far as cost and for years the Fresh Tuna Bowl = an all time favorite. Always delicious and grilled in front of you. We have visited the Universal Parks 2X and this time just relaxed at the hotel and visited Aquatica Water Park. The room is always comfortable and we pick the Volcano Bay view. Room cleaning service is excellent and we had an immediate delivery of extra bathroom supplies when I called the front desk. The Hideaway Grill at the pool also excellent - the freshest french fries. Just love it - everyone so nice and helpful. The pool is huge and has a beach area. The lazy river is a big favorite with most guests bringing water tubes to float - apparently we are not the only repeat guests. It has a goodwill vibe that is contagious and I plan on keeping that here back at home.

    Sep 21, 2021
  • 1.0 star tripadvisor rating
    Disappointed!

    Don’t tell someone they are booked over the phone , then when they come half way across the country at 1AM to check in, you tell them you don’t have the room and messed up. They said they would put us in a better room the 1 st night. I told them I didn’t want to change rooms, they told me I had to . They offered me a discount. Turned out to be about $20 off! They said we would have to check out in AM , bring things to luggage area for them to hold until our other room was ready. This gave us less time at the parks. Couldn’t use our bag as planned at the park because we had to pack room items in it. After we picked our luggage back up from the luggage area, we discovered our shoulder snap was broken on the one bag. We were told to file a report and manager would contact us. Manager said she would credit me the cost of the bag. I explained all the trouble we had, all the time we lost etc. I brought a male friend with me, and the hotel staff kept calling him my husband and “Mr. Somervill”. He is not my husband , not even a boyfriend. This was Inappropriate and embarrassing. Be upfront about pool hours. We didn’t know the pool with slide was only open on weekends or we could have planned accordingly. We waited until our last full day to visit the other pool and discovered it was closed. The lazy river was closed most of the time we were there, nor was the hot tub. I am an annual pass holder , so I got a discounted rate on the room I thought it was a great value. After what we went through, I realize we would have been better off to stay somewhere else and paid more. We flew down just to attend HHN and Universal Studios. We lost so much time switching rooms, handling damaged luggage, and trying to swim in the pools/lazy river and hot tubs that were closed (that’s all my son wanted) that we lost precious time and a chance to make memories. I asked for a later check out to allow us to do a few things we didn’t get do e due to all the problems, they said the beat they could do was noon. 1 hour extra. Wow. Terrible customer service! I like the location of resort, some of the staff and the shuttle option. That’s about all the good I can say.

    Sep 20, 2021
  • 3.0 star tripadvisor rating
    Very disappointing

    We would not recommend a stay at this hotel, but I guess it's based on your priorities. My biggest issue was the pools, the main reason we stayed there. The pool in the Thunderbird/Starlight area is CLOSED Monday through Thursday, which they DON'T tell you when you book or when you check in. We were really looking forward to swimming for an hour before we left today, but there was no time to hike to the other pool. The second pool area is quite a hike through the hotel lobby. If there's another way, we couldn't find it. The lazy river, which is fun and wonderful, doesn't open until noon. With the afternoon thunderstorms that means it's only open a few hours a day! Again, it's a mystery what time it opened, so lifeguards were forced to answer over and over. One lifeguard answered before we even asked the question.. you could tell hecwas tired of hearing it. So we waited 40 minutes for it to open. The pool there was very crowded. So very frustrating. Transportation - the bus is indeed convenient, but they are cramming every single person they can get into the buses, with no announcements or apparent effort to convince people to wear masks. They are literally allowing people to stand in the aisles and breathe down on you. We were shocked. We only rode once. Several people were expressing concern.. Would not advise riding the bus while covid is still around. Even on the boats, they were squeezing people together. At least it's moving fresh air but they were making strangers sit with two people on a bench. An appalling and complete disregard all the way around for COVID protocols. Third - the food from the Pizza place that delivers to the room was entirely disappointing, Delicioso's. We asked for no peppers. It had peppers and the "breadsticks" were inedible. They didn't look like any breadsticks we've ever had and they were overdone. The walk to the parks and city walk is from a basically unmarked entrance, which seemed a bit odd. Great way to get into the park but there aren't many benches along the way so be advised. The staff seemed great. I'm sorry they have to deal with so many things that must be based on poor administrative decisions. I would rate this lower than any Hampton Inn we've ever stayed at. The rooms were clean and the bed was fine. If you're looking for a budget entry to get to parks, this will satisfy that demand, but if you're interested in the water amenities at all, don't stay here. I've never been more disappointed.

    Sep 20, 2021
  • 3.0 star tripadvisor rating
    Bad location plan

    Person who booked room placed us on complete other side of resort w closed pool and it was under construction… asked for pool side how ever was around near the corner of the pool not exactly pool side… j

    Sep 20, 2021
  • 5.0 star tripadvisor rating
    a great getaway for the whole fam!

    Great proximity to the parks, plenty to offer all ages, our little ones loved the pools, our teenagers loved the HHN offerings (Jacked up experience), the game room and bowling alleys, and the adults loved the food and drink options at every turn! The retro-themed decor and music took us back to a more carefree and relaxed time and all this was before we even got to the parks!

    Sep 19, 2021