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Hotel overview

Situated along legendary Ka‘anapali Beach, The Westin Maui Resort & Spa, Ka’anapali is a picture-perfect tropical escape surrounded by mountains and glittering seas and provides a haven of pure relaxation. The 759-room resort abounds with ways to rejuvenate from the resorts 87,000 square-foot aquatic playground, world-class restaurants, cultured entertainment and thrilling activities.  Shopping at neighboring Whalers Village and championship golf are just steps away. Key resort features designed to provide a blissful balance include in-room comforts such as Westin’s Heavenly Bed, uplifting renewal at the Heavenly Spa by Westin healthy and delicious dining with oceanfront settings and Westin Kids Club. Lush gardens and cascading waterfalls provide the perfect backdrop for an island wedding. It is the place Where Heaven and Aloha Meet.

Location

Kaanapali - Beach
Kahuhuli, HI, USA - Kahului Airport (OGG) : 30 miles
Kapalua, HI, USA - West Maui Airport (JMH) : 4 miles

Property information

Year Built: 1973
Last Renovation: 2013
Accessible rooms: 22
Air conditioned guest rooms: 759
All rooms non-smoking: 759
Floors: 11
Total rooms: 759

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory A minimum self parking fee of $45 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
Advisory A minimum valet parking fee of $50 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
Advisory The social space in Ka‘anapali is open to resort guests and community. It features a state-of-the-art arcade, duckpin bowling, Topgolf Swing Suites, and virtual reality stations, offering diverse entertainment options. With over 50 video and arcade games, it ensures fun for all ages. Curated food and beverage offerings make it an ideal spot for friends and family to gather. Designed for both locals and visitors, it provides a unique, engaging experience for meeting, playing, and savoring moments
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $49 (Plus Taxes) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:  Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:  Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information:  Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Daily Resort Charge and Inclusions

. Lei Greeting for 2 guests upon arrival 

. Two Souvenir Water Bottles and Westin Maui Logo Bag upon arrival 

. One Time Welcome Cocktail for two 

. Daily Beach Yoga 

. Daily Shuttle Service with Multiple Route Offerings (Shuttle schedules available from the Front Desk or Concierge team 

. Enhanced WiFi access 

. Daily Hawaiian Crafts/Hawaiian Programming such as: Language Lessons, Hula Show/Lesson, Bird Handling, Fish Feeding, Ukulele Lessons, etc. 

. Complimentary Photo Session with Digital Photo (1 Time Only) 

. Access to Game Room – Air Hockey, Table Games (Reservations available on QR Code) 

. Added: Daily Chase the Sunset Kava Toast Ceremony for 2 

. Removed: Daily Movie Theatre Access (Reservations available on QR Code) 

. Removed: Local and toll free calls up to 60 minutes 

BonVoy Silver, Gold, Platinum, Titanium and Ambassador level Guests; Daily Rental of guest's Choice of Go-Pro or Binoculars.
Pet Policy Pets Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 6775 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Another wonderful stay at our “go to” resort at Ka’anapali Beach

    The Westin Ka’anapali has been our “go to” resort for decades. Every visit is special, and all of the staff go out of their way to make your visit wonderful. The recently remodeled Hokupa’a Tower and The Lanai at Hokupa’a are great as well. If you can spare the $$$, try one of the the Luxury Suites for a few nights, as these rooms are incredible with great views. The larger guest rooms that overlook the pool are also very nice.

    Apr 20, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Totally disappointed, stay elsewhere

    Been here for 2 hours. Room for 4 people is 370sq feet. Can’t even fit 2 suitcases in it. Why would they sell a room with 2 queens and 4 people if they knew we wouldn’t fit? Even the lady at the front desk said it’s really small and wanted to upgrade me for an additional $200 a night. We are falling over each other. My teen kids only have 2 pools to swim in, they are not deep. The others are adults. No hot tub for them to pop into. I’m ready to check out already and I have to be here a week. Total disappointment. Stay elsewhere.

    Apr 19, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Billing Problems - seem to have a hard time correcting problems

    We greatly enjoyed our stay at the resort. Service people were great and the property is beautiful. Our issue was about the daily $50 charge for parking. We had a rental car that we returned after 3 days and we were at the hotel for 7 nights. So we were overcharged for 4 nights of parking, a total of $209.44. We talked to the hotel and they issued us a credit for $209.44. It has now been over 3 weeks and the credit is not reflected in our credit card balance. I have called the hotel 4 times and the people who answer the phone are not able to help me. When I ask to be connected to "accounting" the call is transferred to a voice mail box that is full and I am not able to leave a message. When I asked for an email address for accounting I was given an email address that was not deliverable. It's a simple matter, if you issue a credit to an account, than process the credit so it goes thru to the credit card company.

    Apr 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    THOUGHTS FROM YOUR CONCIERGE CHER!

    I CAN JUST SAY THAT EVEN THEIR ROLL AWAY BEDS WERE SUPER COMFORTABLE. THE WHITE TEA SENTED SHAMPOO AND CONDITIONER ANDTHE LAVENDER ROLL ON FOR SLEEPING WERE SUCH A NICE TOUCH AND ANNA AT THE FRONT DESK WAS SO KIND AND INFORMATIVE. THIS PROPERTY IS JUST EXCITING AND BEAUTIFUL. i EVEN GOT TO HOLD TWO OF THEIR BEAUTIFUL BIRDS THAT THEY HAVE ON PROPERTY AND I MET A GUEST WHO WILL A LIFELONG FRIEND. THE MAITAI'S ARE YUMMY THE LUAU WAS THE BEST AND THE POOLS JUST PERFECT AND FUN AN ALL AROUND GREAT TRIP PLUS THEY HAVE FLOWATER WHICH WAS JUST COOL AND THEY HAVE WATER BOTTLES THAT THEY GIVE YOU. YOU WILL WANT TO BUY STICKERS FOR EACH ONE THOUGH SO THAT YOU CAN IDENTIFY YOUR PERSONAL WATER BOTTLE.

    Apr 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great for a one-stop higher-end family stay

    Just got back from a great stay at the Westin Maui with my wife and two teens over spring break. Overall higher end hotel with beautiful grounds and pools that I'd rate 4.5 stars. Not an adult oasis, expect lots of kids and families. The staff was super nice, only nit was the front desk seemed understaffed at times. I can recommend the Hokupaa Tower - while you pay a premium, you get access to the Lanai level which provides food (excellent breakfast, then smaller dinner bites, not as consistently good), desserts, and non-alcoholic drinks (a bar is available too). Minor gripe would be parents who let their smaller kids run around the Lanai like a playground (again, not an oasis). Still, the tower seemed less busy with rarely an elevator wait. Like other reviewers, I strongly recommend the "Luxury Ocean" room to ensure you are NOT facing Whaler's Village and subject to early AM truck delivery noise. The Luxury Ocean (two queen) is actually pretty spacious, as was the bathroom - very clean and nice. The fitness center is also in the tower - great for cardio equipment (has multiple Pelotons too), adequate for weights with 2 benches (max 50lb dumbbells only) and some machines. Pools, beach, and cabanas. Tip - on check in, ask for extra pool towel cards. Lots of pools, not a complete zoo like I expected during spring break. There is also an "adult deck" higher (18+) with a normal pool, hot tub (not very hot), and sandy bottom infinity pool (a bit small but nice). All pools nicely warmed. Caveat, you do have to get up early to snag pool chairs, probably 7:15a for desirable ones: kids pool for parents, umbrella shaded ones on the beachfront deck. Adult deck you could show up later, except for the ultimate view spot (you'll know when you see it), probably 6a for that! Beach is steps from the property and beautiful with plenty of space. I'd recommend renting beach chairs ahead or the beach casabellas; we did both and preferred the casabellas. We also rented a Hale Hoomalu on the beachfront deck, not a great value for only two people (you can bring in another chair) but still very nice; shaded and breezy. Food and drink service was very good. We stayed mostly on property, and was pleasantly surprised by the food options. The bar (Moolelo) and pool/beach food was very good (ironically the exception was the poke bowl, which was meh). The market was convenient (pizza decent) for snacks and desserts. Ulu Kitchen was solid, the Maui Burger was excellent for lunch there. Of course, there is a Starbucks on site as well. Other notes - location was excellent for Kaanapali. Right next to Whaler's Village if you want to wander and shop; also good restaurants (Hula Grill was solid) and an Island Vintage Coffee (awesome!). Also great walking exercise options, especially the boardwalk past Blackrock to the Westin Villas. If you plan on snorkeling off the beach, avoid Blackrock (mostly barren now) and just go right in front of the Hokupaa Tower - there's reef there with much more wildlife (turtles, fish, urchins, even an eel). If you want a more secluded beach, walk over to the beach on the other side of Blackrock. Overall great stay for a chill vacation and would come back next time in Maui because of the location and property quality. I have no idea of people's budget but would say this is not a place if you're looking for "best bang for buck", get free upgrades (eye roll to "elite" Bonvoy members), etc. Expect to pay a premium and also understand they cater to families, not couples.

    Apr 05, 2025