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Hotel overview
Location
Grand Cayman - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this package for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee Inclusions:
•High Speed Internet Access in guest rooms and public spaces (3mb for up to 3 devices per room)
•In Room mini-refrigerators
•Complimentary self-parking
•Beach chairs and umbrellas
•Plush beach-size towels
•Pool and Beach Ambassadors
•Use of sauna, hot tub and steam room, based on availability at Hibiscus Spa
• Concierge run program, beach yoga
•Imagination Playground including blocks, board games, beach and lawn games, giant chess/checkers chess/checkers
•Complimentary weekly activities
•Variety of live music
• Beach volleyball
*Additional fees may apply
Ratings & reviews
TripAdvisor traveler rating
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Service is key
Great service makes any stay very memorable. The beach, pool, and different activities are great and beautiful but they are nothing without great service. Shirlando is must see. He is personable and gets people excited no matter what’s going on. He’s the man. The servers and bartenders are top notch too. Strike up a conversation and you’ll get to know the amazing people at the Westin.
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A wonderful baby moon experience!
They have gone above and beyond to make our stay amazing. The views, the beach, the spa (Simone is the best)…all of it has been a complete treasured memory. Wow. Every detail, from the food to the drinks, to the room service has been impeccable.
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Disappointing at best
I hadn't been to the Westin in Grand Cayman in many years. Back then, it was an open air lobby with the trade winds blowing gently through the foyer - it was delightful. Today, it is glass enclosed , which allows the stench of cigar smoke to permeate the lobby and hallways. Overall, I was disappointed in the level of service we received; from a negtive, not-so-friendly concierge, a poor dining experience at the sushi restaurant and less than ideal beach conditions - the towels could be used to sand wood - our best experience on Grand Cayman was when we left the resort. Regarding the beach experience, take a look at the attached photo of a chairside beach table - it is smeared with what looks like blood or food; why aren't these tables wiped clean every day? - This is disgusting. We noticed deferred maintenance as well - from peeling paint on the balcony railings (see the photo below) to the sliding shower door handles being loose - this is basic, easy stuff to fix. It just seemed like no one went out of their way to make our experience at least somewhat extraordinary. As my mother used to day, "you get what you pay for". Only this time we didn't. It felt like LaQuinta on the beach. If we ever return to GC, it won't be here, guaranteed. Get your act together, Marriott.
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Mani - Best Chef of the Caribbean
Grand Cayman is the best in the Caribbean, Westin is the best on Grand Cayman. We’ve stayed here a half a dozen times. And yet this time was different thanks to the new Chef at Tortuga - Mani. Every day Monday through Friday a different cuisine is served. From paella and taco to Asian and local (wow!!!) finished with barbecue - all works of art by Mani and priced way below the local standards. We know good food and are not easy to please, but Mani gets 5 stars beyond any doubt! The food is fresh, superbly delicious, and the variety is great and different every day. So don’t delay, good things in life come in a short supply. Enjoy the best island, best hotel, and best food - by Mani.
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Perfect location!
Very clean and updated, the staff was friendly and helpful. It was really nice having an ocean view balcony. Pricey and we thought the food could be a little better. The coffee shop had made to order, good coffee and treats. Gorgeous beach and grounds!! Would recommend staying.