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Hotel overview
Location
Las Vegas - StripProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out for guests from all origins.
Mandatory hotel imposed resort fee inclusions:
• Property-wide high-speed internet access (public spaces and in-room)
• Unlimited local and toll-free calls
• Airline boarding pass printing
• Fitness center access for guests 18+
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Dog-Friendly Fee applies as follows:
• Dogs are the only animal allowed.
• There is a mandatory dog friendly fee of [$100.00 per night, per dog] for rooms and [$150.00 per night, per dog] for suites. These fees will be applied to your folio and payable directly to the hotel at time of checkout.
• Up to two dogs are allowed, with a maximum combined weight of less than 100 pounds.
• A second dog fee will be charged at check-in if bringing two dogs.
• Due to health code regulations, dogs (except for service dogs) are not allowed in public areas including, but not limited to: any food and beverage outlets, the Spa, or pool areas, except as passing through.
• Dogs are permitted in hotel rooms, suites, and the designated outdoor locations.
Ratings & reviews
TripAdvisor traveler rating
31390 reviews
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Aug 28, 2023Great location and courteous staff
My spouse and I stayed a week here when we vacationed in Las Vegas. Pros: First off, it is right smack in the middle of the strip and you have everything there. There is a Walgreens, McDonalds, White Castle and Denny's across the street. Hotel staff was very polite. Rooms were typical for a hotel in Las Vegas . Liked that my room had a tub and separate shower. Casino was nice and not too crowded. Pool was beautiful and lots of lounge chairs around it. The pool was closed on Monday due to a forecast of poor weather even though it was nice out that day. They did credit us for that day, though. Cons: Major drawback is there is no food court. Most eateries are sit down restaurants. There is a place called snacks which is sort of like fast food but I wasn't crazy about the food there. Other con was that the dolphin habitat is no longer there which I know was a major draw for that hotel. All in all, a quaint hotel with a good location.
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Aug 28, 2023
Location, location, location
Ah, where do I begin? First, I will comment on the hotel staff which is exceptional. Staff members go out of their way to make you feel welcomed and your trip special! I have stayed at Cosmo and Palazzo where they advertise state of the art service.. frankly both those hotel staff could take tips from the staff at this place! As for the rooms.. definitely not for the faint of heart. Extremely run down and borderline disgusting. Carpet is WORN! Bathrooms have old shower curtain of which God knows how many people have touched and used it. While housekeeping no doubt does their best, i dont think there is any amount of cleaning that can make these rooms feel clean. Bed is lumpy as well and curtains are a pull away from falling off.. .. with that said! The location of this hotel is phenomenal! Walk most places with ease. Since it is a smaller hotel it does not take a lot of time to get to your room from casino floor, also a perk for us. Pool cabana and service is perfect! Highly recommend. Overall, even tho the rooms are a tragedy, service and casino leaves me wanting to come back! Boo hard rock for plans to remove tropical theme.
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Aug 26, 2023Feeling VIP in the VIP
We had a great trip! Check in was awesome in the vip lounge, Elysa offered us some refreshments and got us checked in quickly so we could get some rest upstairs. Elysa did a wonderful job with my elderly mother and was able to get us a room near the elevator! We love the central location, makes it easier to get around. Rhumbar was fun and the music was great even when it started to rain we were sipping our drinks and dancing. Overall had a fantastic trip, highly recommend
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Aug 24, 2023Poor
Hotel run down. Problems with the shower. Fire alarm went on at 2:30 am in the morning. Receptionist had promised a credit due to the inconvenience but this was not processeur at check out. Personnel in restaurant not very friendly. Disappointing
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Aug 23, 2023Do not stay here NO BLACK OUT CURTAINS. LIGHTS SHINING IN ALL NIGHT!!
NO BLACK OUT CURTAINS HORRIBLE. COULD NOT SLEEP WITH LIGHT COMING IN ALL 4 days stay. What kind of hotel doesn’t have black out curtains. Picture was taken at 2am. Sleep deprived no care from the hotel. No way to leave and get a refund