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Hotel overview

Get exclusive perks during your getaway at The Explorean Cozumel All-Inclusive. Travel now through December 31, 2022 and receive:

• $50 spa treatment credit

• Early check-in/late checkout subject to availability


Spa credit applies to treatments only, not to spa products or salon service. Seven-night minimum stay required.


The Explorean Cozumel All-Inclusive combines relaxation and adventure with a majestic charm that makes your visit to Mexico's largest island truly unique and utterly unforgettable. It's an amazing way to share a romantic getaway or do something new with friends, with the thrill of extreme sports, a spectacular natural setting and a stunning turquoise ocean that you have to see to believe. You'll be amazed at every turn and the best thing - it's all included. From your comfortable guest 'casita' to superb national and international cuisine, to refreshing drinks and endless activities, it's a new world for you to explore and make your dreams come true.

Location

Beach
Cozumel Intl Airport : 6 miles Northwest

Property information

Year Built: 1989
Last Renovation: 2014
Floors: 2
Total rooms: 56

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Effective immediately due to Mexico regulations, we will no longer accept payments in US Dollars at the Hotel/Resort. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange at our hotel/resort. Guests are required to either use ATM or utilize any bank office nearby.
Advisory The Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of $4.09 USD per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

Transfer Policy - 
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - 
Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 2124 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic, Relaxing week. Can't wait to go back.

    I found others' reviews very helpful in choosing a resort and planning our trip so writing a long review that I hope will help others! We had a great, relaxing week with our family of four (two kids, 9 and 11). This was our first all-inclusive experience and I loved not having to make decisions or ever worry about the bill, including for excursions! Having access to both the Explorean and the Fiesta Americana is truly the both of best worlds - the FA has a great waterfront, fun pool, nightly "shows", and special snacks set up every afternoon. (Elote/churro/empanada bar, ice cream/bubble waffles/marquesitas/donuts, etc.) We could always find a lounge chair when we wanted what at the pool or beach, though the covered beds beachside and poolside do get claimed early, I'd say by 7:30 or 8am. We loved eating at the FA ceviche bar (they have many offerings beyond ceviche) and at the beach club buffet, where I was impressed with the quality - my favorite was the fresh quesadilla/tlacoyo/sope station at breakfast. We made reservations for dinner at FA dinner restaurants two evenings with no trouble - Mexican & Asian. Back at the Explorean, you could always get a table right away and enjoy a nice meal poolside. We were observing Passover and they were accommodating with making changes (we literally ordered a pasta dish without the pasta one night). Great to be able to choose between the more lively vibe of FA and the mellowness of the Explorean. We took advantage of the activities/excursions every day - a short walk to nearby snorkeling, a short walk to Chankanaab beach club (we paid extra to SCUBA - I'm certified and my 11 year old did a discover SCUBA session), a bike trip to a cenote, and a boat ride to snorkel at El Cielo (fabulous). We really enjoyed Edgar, Ariel, and Adrian who led these trips with professionalism and expertise. Two notes on the cenote trip: 1st, this was an "upgrade" because we agreed to sit through a one hour pitch to join the vacation club, which also earned us a SCUBA discount. A bit annoying but I was ok with that trade off and would probably agree to it again. An important note on bicycle trips: they only have adult sized bicycles. As a result, we ended up having to put our 9 year old son on the back of a bicycle and he ended up injuring his foot. I don't blame the resort for this except for the fact that I had asked whether they had children's bicycles and was told yes. We would have opted for a different activity that day had we understood the reality about the bicycles they had available. We spent the evening getting X-rays, far from how we hoped to spend our time. That said, I did find the team quite attentive when the injury occurred and in the days following. The room worked well for us with two very comfortable queen beds. Storage was very limited - not nearly enough space for a full family to unpack. I had seen in another review that a guest used a post-it over the thermostat because its screen was so bright at night. I had the same problem and solved it by bandaid-ing a card over the screen. We would have benefited from a clothesline (next time I'll throw my camping one in my bag), but made do by throwing clothes over the chairs on our little back porch. Our weather was perfect and I would have loved to sleep with the sliding door open which wasn't possible due to a lack of screens. Common in Mexico but a bit of a bummer nonetheless. The fridge was stocked daily with snacks and drinks and they delivered a basket every morning of juice, pastries, and lukewarm coffee. They included chocolate milk at the request of our kids. We usually found it worthwhile to walk a few minutes for a hot cup of coffee at the coffee shop instead. We enjoyed snorkeling right in front of the FA and my kids were fascinated with the novelty of a swim up bar. FA arranged a two-tank dive trip for me one day (with Dive with Martin) and that worked very well - they picked up right from the dock. No need to book before you arrive. One other aspect that really enhanced our trip -- a very large percentage of the guests were from Mexico. It was especially nice for our kids to have a chance to play with non-Americans. I understand this varies seasonally. Taxis to town were 200 pesos, though I get the sense a savvy negotiator could talk that rate down. Confirm the rate before you get in the car. The Chedraui supermarket is a great place to pick up beach supplies and souvenirs at a fraction of what you would pay at the resort or elsewhere. We flew into Cancun and took the ADO bus to the ferry and that went very smoothly though obviously flying into Cozumel would be far more efficient. And thanks to Pamela, our concierge, for helping us navigate it all!

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Explorian all inclusive resort

    Excellent all inclusive resort. Great food, drink, amenities, staff, shows, and activities. Several different restaurants to choose from. Several pools. And private beach access. The excursions are great and one each day is included. Look for Jassiel and/or Nestor as your excursions guide, they are excellent.

    Apr 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great

    Nice hotel and Awesome excursions included Thank you Nester and Jassiel for the snorkeling trip We loved it AaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaAAAAaaaaaaaaaaaaaaaaaaaaaAaaaaaa

    Apr 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Snorkeling boat tour

    What a great time with great hosts. Jassel was great at pointing out all the ocean life while we were snorkeling. Very professional with a high degree of situational awareness making everyone feel safe. I would definitely recommend this excursion and the Explorean.

    Apr 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    5/5 for boat tour

    Review for boat excursion (not hotel) Very great time!!! Like that it was included in our stay. Great guides for in the boat. Good snorkeling. Great snacks with ceviche. Day started at 10 , with lunch on the boat. Got back to hotel around 3pm Highly recommend trying the boat tour

    Apr 12, 2025