Hotel overview

In the center of Waikiki—the heartbeat of excitement and entertainment—our resort is perfectly located for fun-loving family vacations. Just three miles from the famed Diamond Head crater, we're mere steps from Waikiki Beach, shopping, and more.Relax at our two outdoor pools, Sheraton Fitness, and Spa Khakara, and share great times at our three unique restaurants. Connect at the stylish and comfortable Leahi Club Lounge, or in 15 meeting rooms—including one of Hawaii's largest ballrooms.Enjoy modern Hawaiian style found in 1,636 guest rooms—with ocean views from many of our rooms and all 136 suites. Relax in the comfort of island accommodations boasting the pure white Sheraton Signature Sleep Experience, an LCD TV, and a fresh-air lanai.

Property information

Year Built: 1971
Last Renovation: 2008
Floors: 31
Total rooms and suites: 1636

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory A minimum parking fee of $35 (self) + tax or $45 + tax (valet) per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum mandatory hotel-imposed fee of $37.70 per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory Prices are based on single or double occupancy. Additional occupants may incur a charge of $120 plus tax, per person, per night. These charges as well as the Resort Fees will be collected upon check-in by the hotel and are subject to change without notice.
Advisory Sheraton Waikiki has extended their room enhancement project. All Turtle Oceanfront category guestrooms have been fully renovated. This phased project has been carefully planned to ensure only about 20% of rooms are out of service at a time. The work is sectioned off by wing with buffer floors to minimize noise disruption. The work hours are 8am to 5pm Monday-Friday. Please note renovation dates and times are subject to change at any time without prior notification.

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 7210 reviews
  • 3.0 star tripadvisor rating
    Beautiful location and space, but extremely unorganized

    Before I get into our very poor check-in experience and other customer service issues, the hotel over the course of the week earned it's way back to 3 stars because it is simply in a perfect location, has a beautiful pool area and was reasonably priced for the quality. However, our initial experience with the hotel was not so great. When we first got into our room we noticed that it was a two bed room. I immediately pulled out my phone and verified that my reservation that I made 6 months prior said King Ocean View. When I called about it, the front desk told me that there were no king beds available. I pointed out that I made my reservation 6 months prior and this vacation is my wife's and mine first in a long time so it better get fixed. After 20 minutes they said the same thing and offered me a one night resort credit for the stay. I told them, probably not in the nicest way, that I am either getting a king ocean view or my entire stay will be need to be free, because I made my reservation a half year prior and their solution is not going to cut it. After another 10 minutes a got a call from a manager who told me that king room was now available. That was not a good start. Then, the elevator screen and the hallway screen had a variety of events listed that seemed really interesting. My wife took a photo of the schedule and when she asked at the front desk for more information they told her they didn't know anything about it. We found the ukulele lessons, but that is because the shop itself (5 star rating in another review) had the information posted. Overall it was a great hotel and if our check-in wasn't so terrible it likely would have been 5 stars.

    May 22, 2020
  • 3.0 star tripadvisor rating
    Great Hotel

    Pros The hotel has a great location, the rooms are quiet and clean. Cons To get to the beach you have to walk, the hotel is showing a little bit age, breakfast wasn't that good, pool is small. Overall I am definitely going to come back whenever I am in Hawaii

    May 21, 2020
  • 5.0 star tripadvisor rating
    Traveling to Hawaii, since 1980.....

    Sheraton Waikiki goes back to Top of List for Waikiki Area. Have history here, Hyatt, Hilton. The newly remodeled Sheraton is clearly at Top of List. Spectacular infinite pool, direct Waikiki beach access, and a very modern lobby/shopping pavilion. No need for car; Uber everywhere from this fabulous location. Plus, if you can, take advantage of Club Level for a Million Dollar View of Waikiki. Hoping to help "Sheraton" re-open in June!!!!

    May 04, 2020
  • 5.0 star tripadvisor rating
    Great stay

    Overall excellent stay.All staff were fantastic. Rumfire staff always happy and smiling. Rod R. and Elaine were standouts. Food was very good with a lot of variety. Font desk staff always helpful.Rooms are finishing a major renovation.

    Apr 29, 2020
  • 5.0 star tripadvisor rating
    Favorite hotel ever!

    Lobby is very clean and immaculate and there are so many stores to visit throughout the breeze way. Staff was very helpful with directions and instructions on how to get around the island. Rooms were very clean and modern. The beds were amazing!! The best sleep I have ever had in a hotel was here. On the ocean side there was a beautiful infinity pool with access to the beach and tiki bar. I will never stay anywhere else in Waikiki.

    Apr 02, 2020