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One Tower of Nicely Remodeled Rooms
We used this hotel as a stopover point in between flights. From the mainland and then on to the big island. From a value for money perspective, this is the best you will get (within reasonable proximity to the airport) and that is affiliated with a major chain. I felt valued as a Titanium elite with an upgrade to a high floor room in the newly refurbished tower that has a water view. Side note…the front desk staff were really nice and friendly. The room is not super large but the refresh is nice and the room was great for what we needed. There are chairs out on a balcony which was nice. Elevators are still in a state of being repaired, but they opened up the service elevators to guests, which alleviated any problems for us. Elite breakfast was really good! The portions for the free breakfast were generous, however the up charge menu is much better and not horribly priced. Overall I would stay here again.
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A Stay Fit for a Princess.
Friendly staff and a great location. The hotel was busy but this is to be expected when you’re in the heart of Waikīkī. A 2 minute walk will have you right on the beach. So many things to do at the hotel such as weaving classes, ukulele lessons and much more. There is even a games room including billiards and table tennis. The hotel is about a 30minute drive to the airport also.
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Another Nice Stay
This was our annual visit to the Princess Kaiulani. On this visit we stayed 2 and a half weeks. I had a king room booked in the tower but it was not available and we started our stay in the Princess wing on the 9th floor with a nice view of the ocean. These rooms are dated and you can see the rust in the sink and tub. We moved to the tower after 4 days to the 14th floor of the tower with a very nice view of diamond head and the ocean. The refurbished king rooms are comfortable except the walls are paper thin and you can hear every sound from adjoining rooms. The great staff, service and location are the reasons we returned year after year. We have been coming to this hotel for at least 20 years. But in the last 5 years we have gotten to know many special staff members Floyd is one of the dedicated and hard working members we have gotten to know. He was at the pool but recently transferred to the bell desk. He always greets us and always goes beyond his duties to make our stay memorable. Extremely hard worker. We want to acknowledge Rocky and Eric at the splash bar, for their outstanding customer service. We also want to acknowledge Rebecca, Winnie, Julie and all the evening staff at the bar. Colleen at breakfast at the restaurant was always kind and offered great service We have known Carlos at the pool for many years now, he is wonderful. He goes out of his way to help everybody and is the best. As a titanium member the continental breakfast should be a full breakfast as other Marriotts offer. For example in Malaysia, Korea, Japan we get full buffets plus complete cocktail and evening entrees.
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One block from Waikiki Beach
Very nice hotel although some rooms are a bit dated. Some of the tower rooms have been renovated but not the one I stayed in. It was still a nice comfortable room, The lobby and pool are also very nice as I am a big fan of the open air lobbies for hotels in this kind of destination. Thought the food prices for the lobby/[poolside restaurant was a bit on the pricy side, especially considering all the options for eating just around the corner. I would stay here again, hopefully next time in a tower renovated room.
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Vacation Paradise
The location & great employees at the Sheraton Princess Kaiulani is why we return each year! During our 2 week stay we had the most attentive, friendly & caring room attendant-Lorna ; the nicest, so accommodating & so efficient restaurant servers Olivia & Liz; and the always so knowledgeable , helpful to all of our needs & friendliest front desk staff Kumiko