TripAdvisor traveler ratingbased on 499 reviews
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TripAdvisor traveler rating499 reviews
Stale would be the word
Stayed here recently at a timeshare property . They don’t have the desire to spend the little money it takes to properly maintain a timeshare unit . Upon checking in to the unit we stayed it was painfully obvious it was not cleaned , much less disinfected . Glad we brought wipes and paper towels because there were none . Regarding the decor , the 1960s called and they wanted their furniture and drapes back . Pity the timeshare owners who have this to look forward to . Come on Wyndham , at least make an attempt at caring
Blood-Stained Sheets, NOT TAKING COVID-19 PRECAUTIONS
This is the worst trip I have ever experienced. My family was going to have an experience during the pandemic that would allow us to enjoy ourselves and adhere to the current health guidelines from the state. We found blood-stained sheets in the central bedroom. I don't even want to think of the other cleaning corners that were cut.
Still here and will probably never come back
I booked this resort as a getaway for me and my kids. I came from Seattle, to MD, and drove 3.5 hrs. These unions aren’t cleaned on a regular basis, no customer service. No more characters to elaborate
4 week reservation but cancelled and turned away
After driving 3 hours with my wife and kids for our only vacation this year we were told our reservation was cancelled because they overbooked. While I was in line waiting another woman was making frantic calls because the same happened to her. She said Why no phone calls ore e-mail? They just basically shrugged their shoulders. She said she booked 4 days ago. I said well I booked 4 weeks ago so I should be good. The man behind the counter looked up and said "If you booked with booking.com most likely you too. we have 40 over booked reservations" Sure enough when my turn to check in came I was cancelled. There were 2 men behind the check in counter and 4 women behind the concierge counter. No guests at all at the concierge counter. You would think that they would at least assign them to help find accommodations for displaced guests... but no. I also asked why no notification and he said the manager or booking.com should have contacted us. So after a call with booking.com they said that Wyndam should NOT HAVE cancelled us. Booking.com preceded to find us a reasonable alternative. No pool or mini golf that we promised the kids but close enough to the watergap. That tells me Wyndam is the party that dropped the ball. Looks great on paper but I will NEVER book with them again. Would be too nervous about arriving and not having a place to sleep.
Close to home
My husband and I love to visit this resort. It's close to home and an easy drive. We prefer the remodeled cottages. While many people like the newer Wyndham Units, we like being close to the river in Fairway village. The early morning adult swim is a quiet time for my husband and me. We like outlet shopping and the Flea market on weekends. Hiking and the many waterfalls are also a hit with us.