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Hotel overview

The Hotel Riu Palace Tropical Bay (All Inclusive 24h), is located at the famous Bloody Bay beach in Negril, Jamaica, one of the best resorts in the area par excellence. Its Victorian style inspires harmony and calmness surrounded by a 47,000 m2 garden.

There‘s no better way to relax than in a Riu Palace with all the options for relaxation it has to offer. The complex includes two fresh water swimming pools, a solarium terrace, gym, Jacuzzi, sauna, the “Renova Spa” wellness centre and a vast beach where you can sunbathe and enjoy a drink.

The 24h All Inclusive system gives you the opportunity to sample the best Jamaican cuisine prepared by our chefs for the buffet restaurant or the delicious menus in the themed restaurants: a wide variety to satisfy every palate.

We recommend you to try out the entertainment programme that the Riu Palace Tropical Bay has organised for all ages. For adults and children alike, there are endless activities to do as a family, couple or with friends. The complex includes two tennis courts, table tennis, a gym, volleyball, windsurfing, sailing, snorkelling, kayaking, bodyboarding, diving and other water activities. For the children, there is a playground near the beach and an entertainment programme where they can enjoy a range of activities with our entertainers. Jamaica harbours many secrets and wonderful places. You mustn’t miss excursions to the thermal springs of Rhodes, Hall Plantation, the crowded Seven Mile Beach, The Great Morass where you can see endemic birds and American crocodiles, or Roaring River, a cave where you can swim and see harmless bats. If you like to play golf, the Negril Hills course is perfect for enjoying a game. In Negril you can also go cycling through the hills which offer splendid photo opportunities. .

Fall in love with Negril and have your best holiday at the Riu Palace Tropical Bay.


Negril - Beach
Montego Bay, Jamaica - Sangster (MBJ) : 44 miles

Property information

Year Built: 2001
Last Renovation: 2018
Total available rooms and suites: 452


Hotel details


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Hotel advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Guest staying at Riu Palace Tropical Bay are able to use Riu Negril facilities. Guest staying at Riu Negril are not able to use Riu Palace Tropical Bay facilities.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 7928 reviews
  • 5.0 star tripadvisor rating
    Riu Palace Tropical Bay Negril will not disappoint

    My wife and I just returned from Jamaica where we stayed at the Riu Palace Tropical Bay in Negril. We've been to Jamaica in the past, but this was the first time in Negril. First and foremost- The people that work at this resort are Fantastic! They are friendly, outgoing and really go out of their way to make sure you're having a great vacation. Can't quite remember everyone's names because we met quite a few really great people. The few I do remember including Andre in the dining area, always making sure we had a nice table. Lady Phoenix and all the wonderful Entertainers who put on the entertainment from Sunrise to way - way past Sunset. The dancing, singing and just overall entertainment we saw was top notch! And Diamond for the nice conversation on the beach of just getting to know each other and the Jamaican way of life vs our way of life. Also, Jennifer, making sure our room was spotless and nice and comfortable when we came back from a long great day at the beach. Secondly, the beach...... three words- Turquois - Coconut Trees! Simply fantastic Beach! One day we saw a baby manta ray swimming near the shore and then a few days later we saw a huge manta ray swimming around 30 feet from shore. Simply amazing. The water is crystal clear. - Little to No seaweed Third, The food and drinks (not necessarily in that order) Be careful at the bar- that's all I can say. The Bob Marley shots we had during a passing thundershower one afternoon kind of set the tone for slightly overindulging in our alcohol consumption that day. ;) In all honesty, the bar tenders and servers around the pools and beach are super! The food court had a very nice selection of different entrees, meats, vegetables, sides, cheeses, fruits, desserts. Pretty standard buffet - there is a large assortment of food for every appetite. The Specialty Restaurants which require a reservation were also very nice and gave you a chance to enjoy a more intimate dinner experience. Just make sure you book using the app a few days beforehand. The room- We had an Oceanview Jr Suite which was perfect. We could see and hear the ocean but were back pretty far but that was just fine. Overall, The Riu Palace completely exceeded our expectations. The Resort is kept immaculate and everyone there is striving to make sure you have a great experience during your stay. The People are Fantastic! Beach is Fantastic! Entertainment was fantastic! Room was really Nice! Food was good Drinks were Good! Lots of Rum Punch and Red Stripe. Only negative would have to be the bugs (mosquitos) at night. Pack the bug spray with the sunscreen

    Jun 23, 2024
  • 5.0 star tripadvisor rating
    Solo birthday trip

    This is my third stay at a RIU and my second stay at riu palace tropical bay. I love this resort!!! Everyone is friendly and the food is good the hotel is nice and clean and the beach is beautiful! The staff in all departments are so nice!!! I can't remember all the names but thank you to chinroy in the lobby for help with my luggage, thank you to Carl in the lobby for keeping me company while waiting for a taxi, thank you to Jacqueline the security on the beach for your kindness, Andre the server in the buffet,thank you, and a very special thank you to my new best who was the supervisor at the Plaza bar on the night of June 10th, I was traveling alone and got news that a good friend of mine passed away and he was so kind and he comforted me and introduced to others so I wouldn't be alone, thank you again and please know that I a will always be so grateful for the kindness that you showed me!!!! As I said there were so many people who helped to make my stayAMAZING!!!! I will be back God willing!!!

    Jun 20, 2024
  • 5.0 star tripadvisor rating
    I love this place..simple

    This was my 4th time staying at this hotel and again it was amazing. As i have stated in all my reviews i have stayed at a few of the other "top" hotels in this area and others and i have to say Riu Tropical Palace tops the lot. 1st reason is value, no other hotel comes close to offering the most value for your buck. The rooms are clean and neat, the staff as always are amazing...Derval in the dining hall along with Sam. Big shout out also to Beverly on reception who helped me out and went above and beyond to make sure i was happy. Ok lets break it down. Food: Foods good, buffet gets a bit boring after a 2 weeks or so but in general the food is of to a high standard 8/10 Beach: The beach is unreal, you will not find a better stretch along bloody bay, the hotel is right in the middle of the bay and water has the least grass out of all of them. The couples resort doesnt even have a better beach, RIU tops it. The water is super warm and the colour is amazing 10/10 Rooms: Rooms are cool, they do exactly what you expect them to do. Clean, tidy and very clean 9/10 Staff: Staff are unbelievable, across the board they are some of the best staff i have encountered. The manager of the steak house is the only rude one i encounter, every year he is rude but i just turn a blind eye towards him as the other 99.9% are perfect 9/10 If you want to stay in Negril and you want the best beach along with the best value for money this is the place to stay. If you can get a beach front, it enhances the experience ten fold. I will be returning in April and cant wait!! Room: 4215

    Jun 20, 2024
  • 3.0 star tripadvisor rating
    Not as good as last time

    Waited for almost 4 hours for our room after we checked in. Toilet kept running reported it twice before someone turned up after it was supposedly fixed it started leaking all over the floor reported that someone came and fixed it then it would not flush, reported that and it was fixed but again it kept running l fixed it myself by adjusting the filler hose so it did not interfere with the float. No eggs to order at breakfast time they were all made in mass. Went to 3 of the 4 specialty restaurants all was good except the second time we went to the Japanese restaurant the service was terrible waited 1 hour and 10 minutes for our meal and it was cold when it arrived

    Jun 19, 2024
  • 3.0 star tripadvisor rating
    Nice beach……bad smell in room our rooms.

    Best thing this resort has going for it is the stretch of beach it’s on. We found the rooms that we had, 4106 and 4206, though nicely appointed, had a VERY strong smell of mildew and sewage……to the point that it had permeated all of our clothes when I unpacked after returning home. We DID request to move, but we were told that no 2 rooms in our category were available for a few days. Someone WAS sent to fix the toilet that was not working in 4106, but our concern with the smell was pretty much blown off. So we dealt with it, closing the drains and doors to the toilet and showers at night, after spending all of the daytime on the beach. Entertaiment and buffet staff were great, but this location needs to work on mitigating problems such as these. They need to close these rooms and seriously investigate what I suspect is an ongoing plumbing issue.

    Jun 14, 2024